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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:05,010 --> 00:00:05,559 [MUSIC] 2 00:00:05,559 --> 00:00:08,921 A lot of the skills from my previous jobs, 3 00:00:08,921 --> 00:00:14,891 such as at the call center that I can apply now, is my attention to detail. 4 00:00:14,891 --> 00:00:19,597 Having the soft skills of being creative, thinking outside of the box, 5 00:00:19,597 --> 00:00:22,464 those have all helped me in my new position. 6 00:00:22,464 --> 00:00:24,960 >> All the jobs that I've had prior to IT, 7 00:00:24,960 --> 00:00:27,996 their main fundamental was customer service. 8 00:00:27,996 --> 00:00:32,401 It's that same customer service fundamental that has transferred to my 9 00:00:32,401 --> 00:00:33,778 current IT position. 10 00:00:33,778 --> 00:00:38,323 >> I definitely think that working, especially for the police department, 11 00:00:38,323 --> 00:00:40,132 did get me prepared for this. 12 00:00:40,132 --> 00:00:43,057 Because when you're working in a 911 center, 13 00:00:43,057 --> 00:00:45,851 you really never know what's going to happen. 14 00:00:45,851 --> 00:00:49,651 >> I was already in a really high position as a restaurant manager, and 15 00:00:49,651 --> 00:00:51,797 that's when I felt like I plateaued. 16 00:00:51,797 --> 00:00:54,232 I couldn't do that for the rest of my life. 17 00:00:54,232 --> 00:00:56,837 And here I am as an IT consultant entry level. 18 00:00:56,837 --> 00:00:58,302 I have health insurance. 19 00:00:58,302 --> 00:01:00,620 I have plenty of time off. 20 00:01:00,620 --> 00:01:04,120 [MUSIC] 1638