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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:01,869 --> 00:00:04,038 It's the early 1900's 2 00:00:04,038 --> 00:00:06,640 and a New York City bakery owner grapples 3 00:00:06,640 --> 00:00:09,110 with an uncertain future. 4 00:00:09,110 --> 00:00:11,679 F.H. Bennett was a baker on the lower East side 5 00:00:11,679 --> 00:00:16,417 of Manhattan who had a lot of skill, a lot of experience. 6 00:00:16,417 --> 00:00:19,287 The one thing he didn't have was a lot of customers. 7 00:00:20,554 --> 00:00:23,291 Radical changes in the way Americans shop 8 00:00:23,291 --> 00:00:26,460 threaten the survival of small business. 9 00:00:26,460 --> 00:00:30,831 Supermarkets are now adding bakeries within them 10 00:00:30,831 --> 00:00:32,433 so people can do one stop shopping 11 00:00:32,433 --> 00:00:34,602 and don't need to go to a bakery. 12 00:00:34,602 --> 00:00:36,904 They can see the writing on the wall. 13 00:00:36,904 --> 00:00:40,208 The day of the independent baker is ending. 14 00:00:40,208 --> 00:00:42,410 To ensure his bakery's survival, 15 00:00:42,410 --> 00:00:44,512 Bennett needs to come up with a product 16 00:00:44,512 --> 00:00:47,315 that people can't get at the grocery store. 17 00:00:49,717 --> 00:00:52,820 F.H. Bennett, he realized there was a gap in the market. 18 00:00:52,820 --> 00:00:55,189 What he lands on will one day give rise 19 00:00:55,189 --> 00:00:58,192 to a $3 billion a year market, 20 00:00:58,192 --> 00:00:59,927 giving Americans a product they'd 21 00:01:00,027 --> 00:01:02,630 never thought they needed. 22 00:01:02,630 --> 00:01:05,466 Bennett's invention will bring joy to millions of Americans 23 00:01:05,466 --> 00:01:08,402 for generations to come, even though 24 00:01:09,470 --> 00:01:11,539 they won't be the ones eating it. 25 00:01:15,376 --> 00:01:17,145 The United States is home 26 00:01:17,145 --> 00:01:21,415 to 77 million dogs and 58 million cats, 27 00:01:21,515 --> 00:01:25,119 and each year Americans spend roughly 40 billion dollars 28 00:01:25,119 --> 00:01:27,788 to feed them with over 22,000 different kinds 29 00:01:27,788 --> 00:01:29,590 of pet foods and treats. 30 00:01:29,590 --> 00:01:32,126 We see our pets as an extension of ourselves 31 00:01:32,126 --> 00:01:33,494 and we want to give them the best. 32 00:01:33,494 --> 00:01:35,329 Feeding our pets it's an important part 33 00:01:35,329 --> 00:01:37,064 of the bond we share. 34 00:01:37,064 --> 00:01:39,700 But up until the late 19th century, 35 00:01:39,700 --> 00:01:42,170 pet food doesn't exist. 36 00:01:42,170 --> 00:01:45,539 Prior to mid-century, dogs are really about utility, 37 00:01:45,539 --> 00:01:48,242 so they're used as instruments to help people hunt 38 00:01:48,242 --> 00:01:49,543 and they live behind the house. 39 00:01:49,543 --> 00:01:52,079 Cats were seen as pest control. 40 00:01:52,079 --> 00:01:53,581 Dogs ate table scraps. 41 00:01:53,681 --> 00:01:56,450 Why would you spend your hard earned money 42 00:01:56,450 --> 00:01:59,920 on food for scavengers and pest control? 43 00:01:59,920 --> 00:02:03,157 It doesn't make sense for the American public to buy it. 44 00:02:03,157 --> 00:02:05,025 Until a handful of visionaries 45 00:02:05,025 --> 00:02:07,728 see an opportunity no one else sees. 46 00:02:07,728 --> 00:02:09,763 People don't care about cats. 47 00:02:09,763 --> 00:02:11,432 They don't keep 'em as pets. 48 00:02:11,432 --> 00:02:12,633 I do. 49 00:02:12,633 --> 00:02:13,867 I've got three. 50 00:02:13,867 --> 00:02:15,503 These innovators recognize 51 00:02:15,503 --> 00:02:17,371 that people are moving closer to their pets 52 00:02:17,371 --> 00:02:20,408 and seeing their pets as more than just utility animals. 53 00:02:20,408 --> 00:02:22,176 They're part of the family. 54 00:02:22,176 --> 00:02:25,446 They ultimately wanted to create a product 55 00:02:25,446 --> 00:02:27,014 in a market that didn't exist. 56 00:02:27,014 --> 00:02:28,949 But we're the cereal division. 57 00:02:28,949 --> 00:02:31,352 Now you're the dog food division. 58 00:02:31,352 --> 00:02:34,522 So this new role of dogs really gives birth 59 00:02:34,522 --> 00:02:37,391 to this whole market of kind of dog related items. 60 00:02:37,391 --> 00:02:39,260 Foremost among them, food. 61 00:02:39,260 --> 00:02:42,196 These are the iconic pet food brands 62 00:02:42,196 --> 00:02:44,965 that changed the food landscape in America. 63 00:02:44,965 --> 00:02:48,569 This is gonna put Purina on the map. 64 00:02:48,569 --> 00:02:51,772 The idea of creating specialty food for animals went 65 00:02:51,772 --> 00:02:54,642 from laughable to a thriving industry. 66 00:02:54,642 --> 00:02:56,877 It's the industry we didn't know we needed, 67 00:02:56,877 --> 00:02:58,679 but now we can't live without. 68 00:02:58,679 --> 00:03:01,181 Revolutionizing the way our pets eat 69 00:03:01,181 --> 00:03:02,683 and the way they live. 70 00:03:02,683 --> 00:03:06,654 This food made cats and dogs part of our family. 71 00:03:29,977 --> 00:03:31,312 It's 1908 72 00:03:31,312 --> 00:03:33,414 and bakery owner, F.H. Bennett, 73 00:03:33,414 --> 00:03:35,983 has been desperately searching for a new product 74 00:03:35,983 --> 00:03:38,419 to secure the future of his bakery. 75 00:03:38,419 --> 00:03:41,221 So being that F.H. Bennett has more inventory 76 00:03:41,221 --> 00:03:43,824 than he does customers, 77 00:03:43,824 --> 00:03:48,095 he takes the biscuits that he's made for human beings 78 00:03:48,095 --> 00:03:49,630 and he feeds them to his dogs. 79 00:03:51,665 --> 00:03:53,867 At least you like my tea biscuits. 80 00:03:53,867 --> 00:03:55,903 As people begin to come closer to their pets, 81 00:03:55,903 --> 00:03:58,806 as they see their pets as an extension of themselves 82 00:03:58,806 --> 00:04:00,240 and of their family, 83 00:04:00,240 --> 00:04:01,542 they wanna treat them with the same kind of love 84 00:04:01,542 --> 00:04:04,445 and cherish them in a specific kind of way. 85 00:04:04,445 --> 00:04:06,046 So it's hard to believe, 86 00:04:06,146 --> 00:04:09,650 but there was a time in America before there were dog treats. 87 00:04:09,650 --> 00:04:11,084 For most Americans, 88 00:04:11,084 --> 00:04:13,621 there isn't even dog food. 89 00:04:13,621 --> 00:04:16,223 For as long as dogs have been connected to man, 90 00:04:16,223 --> 00:04:18,659 they've been eating human food. 91 00:04:18,659 --> 00:04:22,430 The fact is the evolution of how wolves became dogs, 92 00:04:22,430 --> 00:04:24,298 it's a little fuzzy, right? 93 00:04:24,298 --> 00:04:26,967 They probably developed somewhere between 40 94 00:04:27,067 --> 00:04:28,936 and 20,000 years ago. 95 00:04:28,936 --> 00:04:32,406 And the going theory is that these wolves started trailing 96 00:04:32,406 --> 00:04:34,542 around groups of hunter gatherers. 97 00:04:35,476 --> 00:04:37,177 And humans recognized the opportunity 98 00:04:37,177 --> 00:04:39,547 to build a relationship with the species 99 00:04:39,547 --> 00:04:42,583 by breeding them for specific purposes 100 00:04:42,583 --> 00:04:46,219 like hunting or retrieving or guarding. 101 00:04:46,219 --> 00:04:47,721 During the Colonial Era, 102 00:04:47,721 --> 00:04:51,525 the bond intensified as wealthy families with food and room 103 00:04:51,525 --> 00:04:56,364 to spare begin welcoming them into their homes as pets. 104 00:04:59,333 --> 00:05:00,634 But for the rest 105 00:05:00,634 --> 00:05:03,103 of the country, the idea of keeping a dog solely 106 00:05:03,103 --> 00:05:06,006 as an indoor companion mostly starts 107 00:05:06,006 --> 00:05:07,941 with the Industrial Revolution. 108 00:05:07,941 --> 00:05:09,343 The rise of the middle class 109 00:05:09,343 --> 00:05:12,613 brought more disposable income into people's homes. 110 00:05:12,613 --> 00:05:14,782 As middle class started to boom, 111 00:05:14,882 --> 00:05:18,251 so did the dog becoming that family member. 112 00:05:18,251 --> 00:05:22,556 So dogs slowly moved from the barn into maybe a mudroom 113 00:05:22,556 --> 00:05:26,794 or into the shed and eventually into our homes. 114 00:05:26,794 --> 00:05:28,762 But there's a problem. 115 00:05:28,762 --> 00:05:29,363 We fell in love 116 00:05:29,363 --> 00:05:31,231 with dogs decades before 117 00:05:31,231 --> 00:05:34,267 there were commercially available dog foods. 118 00:05:34,267 --> 00:05:38,238 So essentially, people would leave their dogs 119 00:05:38,238 --> 00:05:41,709 to scavenge or would give them the remainder 120 00:05:41,709 --> 00:05:45,979 of whatever they were eating, for better or for worse. 121 00:05:45,979 --> 00:05:48,449 But F.H. Bennett's idea is the birth 122 00:05:48,449 --> 00:05:52,085 of what will become known as dog treats. 123 00:05:52,085 --> 00:05:54,755 F.H. Bennett comes from the bakery background, 124 00:05:54,855 --> 00:05:57,157 and so he had been used to, you know, 125 00:05:57,157 --> 00:05:59,259 making pastries and breads and all 126 00:05:59,259 --> 00:06:01,629 of these delicious treats for humans. 127 00:06:04,998 --> 00:06:06,967 He starts to play around 128 00:06:06,967 --> 00:06:11,972 with the idea of creating a biscuit for dogs 129 00:06:11,972 --> 00:06:13,741 using this dehydrated milk. 130 00:06:15,108 --> 00:06:18,378 The milk was this nutrient that was wholesome, 131 00:06:18,378 --> 00:06:20,848 it was healthy and it was also convenient. 132 00:06:22,816 --> 00:06:26,253 He ultimately wanted to create a product 133 00:06:26,253 --> 00:06:28,522 in a market that didn't exist. 134 00:06:28,522 --> 00:06:30,357 Bennett wisely recognizes 135 00:06:30,357 --> 00:06:31,859 that even though there's no market for this, 136 00:06:31,859 --> 00:06:34,261 it's not like dogs are demanding treats, 137 00:06:34,261 --> 00:06:36,063 there's potential to develop that market 138 00:06:36,063 --> 00:06:39,132 out of humans' love and appreciation for their dogs. 139 00:06:45,506 --> 00:06:48,008 He makes them look like a cartoon bone, 140 00:06:48,008 --> 00:06:52,012 'cause he really wants that kind of adorability 141 00:06:52,012 --> 00:06:54,782 of this really cute little dog cookie. 142 00:06:56,316 --> 00:07:00,120 And to tout the high milk content, 143 00:07:00,120 --> 00:07:02,556 he calls it the Milk Bone. 144 00:07:05,893 --> 00:07:07,861 With his recipe set, 145 00:07:07,861 --> 00:07:10,564 Bennett now faces another challenge. 146 00:07:14,602 --> 00:07:17,938 You wanna sell cookies for dogs? 147 00:07:19,172 --> 00:07:20,874 This is a family business. 148 00:07:20,974 --> 00:07:22,543 He's got mouths to feed. 149 00:07:22,543 --> 00:07:24,612 Today, it makes perfect sense. 150 00:07:24,612 --> 00:07:27,447 People have dog psychologists and buy dog clothing 151 00:07:27,447 --> 00:07:28,916 and go to, you know, 152 00:07:28,916 --> 00:07:32,419 special dog babysitting centers when they go to travel. 153 00:07:32,419 --> 00:07:33,721 In the early 20th century, 154 00:07:33,721 --> 00:07:35,589 consumers had to be convinced 155 00:07:35,589 --> 00:07:38,358 that dog food was worth spending money on. 156 00:07:38,358 --> 00:07:40,794 So it was really an uphill battle. 157 00:07:40,794 --> 00:07:42,596 You have to understand it doesn't make sense 158 00:07:42,596 --> 00:07:44,464 for the American public to buy it 159 00:07:44,464 --> 00:07:45,899 and it's kind of laughable. 160 00:07:45,899 --> 00:07:48,368 It's like buying sneakers for a snake, right? 161 00:07:49,603 --> 00:07:51,739 People just didn't see pets 162 00:07:51,739 --> 00:07:53,574 the way we see them now. 163 00:07:53,574 --> 00:07:57,210 Now they're humanized, they are members of our family. 164 00:07:57,210 --> 00:08:00,681 We treat them the same way we treat our children, 165 00:08:00,681 --> 00:08:04,885 essentially, and that just wasn't the mindset back then. 166 00:08:04,885 --> 00:08:06,086 Bennett's creation 167 00:08:06,086 --> 00:08:07,354 will one day give rise 168 00:08:07,354 --> 00:08:10,958 to a $3 billion a year dog treat industry 169 00:08:10,958 --> 00:08:15,262 and usher in a new era in the way Americans see their pets. 170 00:08:16,797 --> 00:08:18,832 But before any of that can happen, 171 00:08:18,832 --> 00:08:21,669 Bennett's got to find somewhere to sell it. 172 00:08:21,669 --> 00:08:24,538 To put pet food beside human food 173 00:08:24,538 --> 00:08:27,641 was absolutely appalling. 174 00:08:27,641 --> 00:08:30,678 I'd like to talk to you about a new product that we have. 175 00:08:30,678 --> 00:08:32,613 Actually, it's made just for dogs. 176 00:08:33,413 --> 00:08:34,247 No, not a prank. 177 00:08:34,247 --> 00:08:35,515 I assure you. 178 00:08:37,718 --> 00:08:40,921 Hello? 179 00:08:41,021 --> 00:08:41,955 Hello? 180 00:08:41,955 --> 00:08:44,191 And no way was anybody gonna do this. 181 00:08:53,667 --> 00:08:54,167 It's the early 1900's. 182 00:08:54,735 --> 00:08:56,737 A New York City baker, F.H. Bennett, 183 00:08:56,737 --> 00:08:59,039 hopes to save his struggling bakery 184 00:08:59,039 --> 00:09:02,810 with a product no one else is selling, dog treats. 185 00:09:04,044 --> 00:09:06,580 He recognizes that people indulge the things 186 00:09:06,580 --> 00:09:07,948 that they love. 187 00:09:07,948 --> 00:09:10,050 They indulge themselves, they indulge their children, 188 00:09:10,050 --> 00:09:12,820 and ultimately they might even want to indulge their pets. 189 00:09:12,820 --> 00:09:14,354 But at the time, 190 00:09:14,354 --> 00:09:18,425 most people still can't imagine spending money on dog food. 191 00:09:18,425 --> 00:09:20,227 It's one thing to say, "Hey look, 192 00:09:20,227 --> 00:09:23,263 we have this nutritious food for your dog that you need," 193 00:09:23,263 --> 00:09:24,898 which is already a hard sell, 194 00:09:24,898 --> 00:09:28,602 but at least it seems like a necessity versus, 195 00:09:28,602 --> 00:09:31,238 "Oh, here's this extra treat for your dog." 196 00:09:32,673 --> 00:09:35,008 At its launch, Milk Bone is only carried 197 00:09:35,008 --> 00:09:38,879 at the one place willing to sell food for animals. 198 00:09:38,879 --> 00:09:41,915 So Milk Bone sold at animal feed stores, 199 00:09:41,915 --> 00:09:44,785 the same place where a farmer might get feed 200 00:09:44,785 --> 00:09:46,253 for his livestock. 201 00:09:46,253 --> 00:09:50,323 Initially sold alongside cow, pig, and chicken feed. 202 00:09:50,323 --> 00:09:53,426 Milk Bone fails to take off. 203 00:09:53,426 --> 00:09:54,795 Bennett understands that 204 00:09:54,795 --> 00:09:57,530 if it's mom who's doing a majority of shopping, 205 00:09:57,530 --> 00:09:58,966 then you've gotta make it accessible in a place 206 00:09:59,066 --> 00:10:01,769 that's gonna be part of her daily chores, her daily routine. 207 00:10:01,769 --> 00:10:03,737 If you had to go to a feed store, 208 00:10:03,737 --> 00:10:05,472 it takes you out of your way. 209 00:10:05,472 --> 00:10:06,473 But if you could make this available 210 00:10:06,473 --> 00:10:08,008 where you already shop, 211 00:10:08,008 --> 00:10:10,577 he's bringing convenience and access 212 00:10:10,577 --> 00:10:13,180 and that's gonna be a huge boom for Milk Bone. 213 00:10:13,180 --> 00:10:14,514 The biggest problem was, 214 00:10:14,514 --> 00:10:16,016 how do we get into grocery stores? 215 00:10:22,322 --> 00:10:23,590 Yes. Hello. 216 00:10:23,691 --> 00:10:25,125 I'm calling from the Bennett Bakery Company. 217 00:10:25,125 --> 00:10:28,595 I'd like to talk to you about a new product that we have. 218 00:10:28,595 --> 00:10:30,263 I think you may want to carry. 219 00:10:30,263 --> 00:10:31,665 He's wise enough to think 220 00:10:31,665 --> 00:10:34,167 as supermarkets are expanding 221 00:10:34,167 --> 00:10:37,771 and sort of redefining what a supermarket can sell, 222 00:10:37,771 --> 00:10:41,842 maybe that includes animal and pet care products. 223 00:10:41,842 --> 00:10:44,177 Actually, it's made just for dogs. 224 00:10:46,546 --> 00:10:47,647 Hello? 225 00:10:48,849 --> 00:10:51,218 People are hanging up on him. 226 00:10:51,218 --> 00:10:52,419 No, not a prank. 227 00:10:52,419 --> 00:10:53,954 I assure you, I- 228 00:10:53,954 --> 00:10:56,256 Because at this point in American history, 229 00:10:56,256 --> 00:11:00,293 the idea of selling animal food alongside the place you go 230 00:11:00,293 --> 00:11:01,228 for people food- 231 00:11:02,162 --> 00:11:03,030 Hello? 232 00:11:03,030 --> 00:11:03,931 Is nuts. 233 00:11:05,699 --> 00:11:08,802 Bennett next tries a bolder approach. 234 00:11:10,003 --> 00:11:11,739 He invites a Nabisco representative 235 00:11:11,739 --> 00:11:13,841 to one of their exhibitions in hopes 236 00:11:13,841 --> 00:11:16,676 of interesting them in all things, in a dog biscuit. 237 00:11:22,649 --> 00:11:23,751 It's new. 238 00:11:26,286 --> 00:11:27,387 Are they nutritious? 239 00:11:27,387 --> 00:11:28,288 They are. 240 00:11:28,288 --> 00:11:29,222 They're made from milk. 241 00:11:30,557 --> 00:11:31,825 It could be a hit with children. 242 00:11:33,426 --> 00:11:34,461 They're made for dogs. 243 00:11:39,066 --> 00:11:40,167 We're Nabisco. 244 00:11:40,167 --> 00:11:41,835 We don't make products for feed stores. 245 00:11:43,070 --> 00:11:45,172 I don't wanna sell them in feed stores. 246 00:11:47,674 --> 00:11:50,878 So Nabisco has always done consumer research 247 00:11:50,878 --> 00:11:52,946 so that they can have an eagle eye 248 00:11:52,946 --> 00:11:55,282 on what people do at home. 249 00:11:55,282 --> 00:11:57,184 And in homes across America, 250 00:11:57,284 --> 00:11:59,920 there are more dogs than ever before. 251 00:12:00,754 --> 00:12:02,222 You might be onto something. 252 00:12:02,222 --> 00:12:05,458 Nabisco recognizes the opportunity here as well. 253 00:12:05,458 --> 00:12:06,927 This is a stroke of genius. 254 00:12:06,927 --> 00:12:09,529 It's a huge opportunity for both manufacturers, 255 00:12:09,529 --> 00:12:10,831 for both companies. 256 00:12:11,899 --> 00:12:16,770 In 1931, F.H. Bennett sold Milk Bone Dog Foods 257 00:12:16,770 --> 00:12:21,008 to the National Biscuit Company or Nabisco, 258 00:12:21,008 --> 00:12:25,178 and this was the very first time that a human food company 259 00:12:25,178 --> 00:12:26,613 was taking on 260 00:12:26,613 --> 00:12:28,148 a dog food. 261 00:12:28,148 --> 00:12:31,584 Nabisco makes food history with Milk Bone. 262 00:12:31,584 --> 00:12:34,254 They took 3,000 salesmen 263 00:12:34,254 --> 00:12:38,358 and put them out into grocery stores all over the nation 264 00:12:38,358 --> 00:12:41,795 to convince the grocer to take Milk Bone 265 00:12:41,795 --> 00:12:44,832 and to put it on human food shelves. 266 00:12:47,167 --> 00:12:49,002 This was a monumental shift 267 00:12:49,002 --> 00:12:53,040 that actually opened up the doors to allowing dog foods 268 00:12:53,040 --> 00:12:56,343 to go into human food supply chains. 269 00:12:56,343 --> 00:12:58,311 Today, grocery stores bring in 270 00:12:58,311 --> 00:13:01,281 roughly 30 billion dollars from pet food, 271 00:13:01,281 --> 00:13:04,451 with one third of that coming from treat sales. 272 00:13:04,451 --> 00:13:07,754 The Milk Bone is bar none, not only the most iconic, 273 00:13:07,754 --> 00:13:10,023 but take all the dog treats in America, 274 00:13:10,023 --> 00:13:12,926 Milk Bone is 60% of dog food sales annually every year. 275 00:13:12,926 --> 00:13:14,561 They are massive. 276 00:13:15,762 --> 00:13:16,930 What Milk Bone provided 277 00:13:16,930 --> 00:13:18,365 to the world was a focus 278 00:13:18,365 --> 00:13:21,835 on something pet owners didn't have before. 279 00:13:21,835 --> 00:13:23,270 You could show your pet you love them 280 00:13:23,270 --> 00:13:25,873 and you knew you were giving them something healthy. 281 00:13:31,979 --> 00:13:34,047 Following Milk Bone's success, 282 00:13:34,047 --> 00:13:35,715 other manufacturers rushed 283 00:13:35,715 --> 00:13:37,550 to grab a piece of the pet market, 284 00:13:37,550 --> 00:13:41,421 expanding it beyond treats to canned wet dog food 285 00:13:41,421 --> 00:13:44,925 as an onslaught of options hit store shelves, 286 00:13:44,925 --> 00:13:47,895 but they're a far cry from the food we know today. 287 00:13:47,895 --> 00:13:50,730 No one's interested in what's going into pet food. 288 00:13:50,730 --> 00:13:53,766 There are no labels that document ingredients 289 00:13:53,766 --> 00:13:55,936 and so it's some pretty gnarly ingredients 290 00:13:55,936 --> 00:13:57,537 that are going into pet food. 291 00:13:57,537 --> 00:14:00,173 It wasn't just the parts of the animal the people didn't 292 00:14:00,173 --> 00:14:03,610 like to eat like lungs, guts, and bone tissues. 293 00:14:03,610 --> 00:14:06,479 It was also meats that came from more dubious sources, 294 00:14:06,479 --> 00:14:08,848 like sick animals and poultry. 295 00:14:09,917 --> 00:14:13,853 Sometimes dead zoo animals, even roadkill. 296 00:14:15,889 --> 00:14:18,926 Many popular brands such as Ken-L-Ration 297 00:14:18,926 --> 00:14:21,995 contain one readily available key ingredient. 298 00:14:22,795 --> 00:14:23,863 It was horse meat. 299 00:14:26,533 --> 00:14:30,303 In the 1920s, people were going from horse riding 300 00:14:30,303 --> 00:14:33,073 to get to a location to buying cars, 301 00:14:33,073 --> 00:14:35,943 so there was a surplus of horses everywhere. 302 00:14:35,943 --> 00:14:38,778 Not only remaining unwanted horses were slaughtered 303 00:14:38,778 --> 00:14:41,648 for their meat, but slaughterhouse leftovers 304 00:14:41,648 --> 00:14:46,053 and byproducts were all combined to create dozens 305 00:14:46,053 --> 00:14:48,956 and dozens and dozens of competing canned 306 00:14:48,956 --> 00:14:52,825 dog food products, which dominated the market. 307 00:14:52,825 --> 00:14:53,994 But American sentiment 308 00:14:53,994 --> 00:14:55,895 toward dogs is evolving. 309 00:14:57,197 --> 00:14:59,232 As people become more accustomed 310 00:14:59,232 --> 00:15:01,468 to seeing their pets as an extension of their family, 311 00:15:01,468 --> 00:15:04,304 they don't want Rover or Fido to get sick. 312 00:15:04,304 --> 00:15:06,206 They want the same guarantee of ingredients 313 00:15:06,206 --> 00:15:08,908 in their pet food that they want in their own food. 314 00:15:10,210 --> 00:15:12,512 That void will soon ignite a race 315 00:15:12,512 --> 00:15:14,948 to capture a booming market. 316 00:15:14,948 --> 00:15:17,384 Why would anyone feed their dog anything else? 317 00:15:19,886 --> 00:15:22,389 This is gonna put Purina on the map. 318 00:15:22,389 --> 00:15:24,057 Pushing the boundaries of a market 319 00:15:24,057 --> 00:15:26,559 that previously didn't exist. 320 00:15:26,559 --> 00:15:28,328 So you wanna make cat food? 321 00:15:29,496 --> 00:15:32,632 So it's a talking cat and he's rude? 322 00:15:32,632 --> 00:15:33,666 Not rude. 323 00:15:33,666 --> 00:15:36,936 Morris is finicky. 324 00:15:39,172 --> 00:15:40,807 Which will one day catapult 325 00:15:40,807 --> 00:15:43,610 into a $100 billion industry. 326 00:15:45,245 --> 00:15:49,249 This would've been absolutely bonkers in the 19th century. 327 00:15:49,249 --> 00:15:51,218 We accept it, we say yes, 328 00:15:51,218 --> 00:15:52,952 we'll buy that for these animals. 329 00:15:58,725 --> 00:16:00,393 By the early 1930s, 330 00:16:00,493 --> 00:16:01,794 to stock dog food, 331 00:16:01,794 --> 00:16:05,198 but the only options available would be considered barbaric 332 00:16:05,198 --> 00:16:07,000 by today's standards. 333 00:16:07,000 --> 00:16:08,435 It's a little bit like fast food. 334 00:16:08,435 --> 00:16:11,238 You can get your kids to eat those foods no problem. 335 00:16:11,238 --> 00:16:13,573 But just because they're consuming them and love them 336 00:16:13,573 --> 00:16:15,108 doesn't mean that they're meeting any type 337 00:16:15,108 --> 00:16:16,609 of nutritional requirement. 338 00:16:16,609 --> 00:16:19,312 The pet food industry knew they needed something. 339 00:16:23,016 --> 00:16:24,784 E.A. Stuart is grappling 340 00:16:24,784 --> 00:16:28,421 with the state of the family business he's just inherited, 341 00:16:28,421 --> 00:16:31,458 the Carnation Evaporated Milk Company. 342 00:16:31,458 --> 00:16:35,228 His father had left the company in profound debt. 343 00:16:35,228 --> 00:16:39,132 Business is not so good in the condensed milk world. 344 00:16:40,433 --> 00:16:43,536 Henry Earnest, who is an executive at Carnation, 345 00:16:43,536 --> 00:16:46,273 is pouring over the company financials, 346 00:16:46,273 --> 00:16:48,007 also trying to figure out a way 347 00:16:48,007 --> 00:16:50,243 to navigate this incredible debt. 348 00:16:50,243 --> 00:16:53,146 Stuart's dad had actually purchased 349 00:16:53,146 --> 00:16:57,650 not only an animal feed company, but a nutrition center. 350 00:16:57,650 --> 00:17:00,287 And he begins to wonder, well, 351 00:17:00,287 --> 00:17:03,223 the condensed milk business isn't really working so well. 352 00:17:04,957 --> 00:17:09,028 However, now people are spending money 353 00:17:09,028 --> 00:17:12,332 on food for their domesticated dog. 354 00:17:12,332 --> 00:17:15,435 He sees the success that Milk Bone is having. 355 00:17:15,435 --> 00:17:18,338 He figures that this business that his dad purchased 356 00:17:18,338 --> 00:17:21,174 might be the way out of this financial hole. 357 00:17:22,175 --> 00:17:24,277 I've got an idea. 358 00:17:24,277 --> 00:17:25,178 Dogs. 359 00:17:28,248 --> 00:17:30,517 He wants to help dogs through better research 360 00:17:30,517 --> 00:17:32,819 and ultimately better food offerings. 361 00:17:32,819 --> 00:17:36,156 And hopes to save his business doing it. 362 00:17:36,156 --> 00:17:39,025 He decides he's gonna figure out what dogs really need, 363 00:17:39,025 --> 00:17:40,327 the nutritional levels, 364 00:17:40,327 --> 00:17:41,861 how to give them the best quality he can, 365 00:17:41,861 --> 00:17:44,864 and that's what's gonna guide his business going forward. 366 00:17:44,864 --> 00:17:47,234 But it's a risky investment when people 367 00:17:47,234 --> 00:17:50,703 and dogs seem content with what's already out there. 368 00:17:51,838 --> 00:17:53,473 Do you want to sink more money? 369 00:17:54,607 --> 00:17:57,043 He could have just taken some scraps 370 00:17:57,043 --> 00:17:58,845 and slapped a label on it 371 00:17:58,845 --> 00:18:00,880 and called it dog food. 372 00:18:00,880 --> 00:18:02,915 But Stuart invests heavily 373 00:18:02,915 --> 00:18:05,318 in dog nutrition research. 374 00:18:05,318 --> 00:18:09,322 So in 1931, Stuart founded his research kennel 375 00:18:09,322 --> 00:18:11,124 and it became one of the largest kennels 376 00:18:11,124 --> 00:18:13,326 in America with 300 dogs. 377 00:18:13,426 --> 00:18:17,430 So he started doing feed and nutrition research, 378 00:18:17,430 --> 00:18:19,732 all of the things that eventually became 379 00:18:19,732 --> 00:18:23,403 the complex research we have today with in-home studies 380 00:18:23,403 --> 00:18:26,873 and kennel studies and multi-bowl studies. 381 00:18:26,873 --> 00:18:29,676 They're trying to create a whole new kind 382 00:18:29,676 --> 00:18:30,577 of dog food. 383 00:18:30,577 --> 00:18:32,111 So the only dry food 384 00:18:32,111 --> 00:18:34,347 that people have access to are biscuits, but now, 385 00:18:34,347 --> 00:18:37,617 E.A. Stuart is ushering in this age of dry food. 386 00:18:39,386 --> 00:18:40,553 After several years 387 00:18:40,553 --> 00:18:41,654 of research 388 00:18:41,654 --> 00:18:43,190 in which Stuart's investment ballooned 389 00:18:43,190 --> 00:18:46,426 to over a million dollars or 22 million today, 390 00:18:46,526 --> 00:18:48,027 Carnation is ready to introduce 391 00:18:48,027 --> 00:18:53,266 the world's first dry dog food, which they call Friskies. 392 00:18:54,467 --> 00:18:56,769 Why would anyone feed their dog anything else? 393 00:18:58,238 --> 00:18:59,406 It's a huge breakthrough, 394 00:18:59,406 --> 00:19:01,140 but now E.A. Stuart has to figure out 395 00:19:01,241 --> 00:19:03,276 if he can recoup that investment. 396 00:19:04,544 --> 00:19:06,413 Stuart's investment will pave the way 397 00:19:06,413 --> 00:19:09,549 for a new 34 billion dollar industry, 398 00:19:09,549 --> 00:19:11,218 but while he doesn't know it yet, 399 00:19:11,218 --> 00:19:14,153 it will first need one pivotal change. 400 00:19:18,758 --> 00:19:20,660 Meanwhile, in St. Louis, 401 00:19:20,760 --> 00:19:24,163 a successful animal feed company has a new leader 402 00:19:24,163 --> 00:19:26,399 named Donald Danforth. 403 00:19:28,201 --> 00:19:30,002 Danforth, he's a go-getter. 404 00:19:30,002 --> 00:19:32,038 He inherits his family business 405 00:19:32,038 --> 00:19:34,874 where he's selling horse feed and mule feed 406 00:19:34,874 --> 00:19:36,142 and it's a good business, 407 00:19:36,142 --> 00:19:39,045 but at a certain point he wants to diversify. 408 00:19:39,045 --> 00:19:40,980 Now Danforth sees a chance 409 00:19:40,980 --> 00:19:44,116 to expand beyond farm animal feeds. 410 00:19:44,116 --> 00:19:47,354 This is gonna put Purina on the map. 411 00:19:47,354 --> 00:19:48,588 Purina will one day 412 00:19:48,588 --> 00:19:50,757 create a game-changing new kind 413 00:19:50,757 --> 00:19:54,093 of dog food that reinvents how dogs eat 414 00:19:54,093 --> 00:19:56,095 and builds the small business 415 00:19:56,095 --> 00:19:58,465 into a global brand that is now number one 416 00:19:58,465 --> 00:20:02,635 in the $82 billion dog food market. 417 00:20:02,635 --> 00:20:05,238 But for now, Danforth is not trying 418 00:20:05,238 --> 00:20:06,873 to make food for animals. 419 00:20:10,243 --> 00:20:17,183 He's trying to break into breakfast cereal. 420 00:20:19,319 --> 00:20:19,652 In the mid 1930s, 421 00:20:20,553 --> 00:20:22,555 Carnation president, E.H. Stuart is preparing 422 00:20:22,555 --> 00:20:26,726 to launch his groundbreaking new dry boxed dog food, 423 00:20:26,726 --> 00:20:29,429 Friskies, nationwide. 424 00:20:29,429 --> 00:20:32,265 America has now grown accustomed to the convenience 425 00:20:32,265 --> 00:20:35,402 of canned wet dog food. 426 00:20:35,402 --> 00:20:39,839 How do you now make small individual pellets 427 00:20:39,839 --> 00:20:41,508 of dry food appealing? 428 00:20:42,809 --> 00:20:45,978 So the research component gave Carnation a leg up 429 00:20:45,978 --> 00:20:49,516 in terms of what they could say about their pet food. 430 00:20:49,516 --> 00:20:52,018 They were able to say that it had all the proteins 431 00:20:52,018 --> 00:20:54,987 and vitamins and minerals that this animal needed. 432 00:20:56,489 --> 00:20:59,025 Modern veterinary medicine really didn't exist 433 00:20:59,025 --> 00:21:01,494 until about the turn of the century. 434 00:21:01,494 --> 00:21:04,163 In 1933, an organization known 435 00:21:04,163 --> 00:21:07,166 as the American Animal Hospital Association 436 00:21:07,166 --> 00:21:11,571 known colloquially as AHA was formed. 437 00:21:11,571 --> 00:21:16,743 So now there really was a formally recognized, 438 00:21:17,377 --> 00:21:21,814 publicly known entity in the realm of animal medicine. 439 00:21:22,181 --> 00:21:25,552 During this time, many people are beginning to recognize 440 00:21:25,552 --> 00:21:27,387 the nutritional needs of animals. 441 00:21:28,321 --> 00:21:29,856 This opens the door 442 00:21:29,856 --> 00:21:31,858 to veterinarian medicine all around the country, 443 00:21:31,858 --> 00:21:34,394 which is really a reflection of this new relationship 444 00:21:34,394 --> 00:21:37,797 that Americans have with dogs in the household. 445 00:21:39,632 --> 00:21:42,602 Now the people are spending their money 446 00:21:42,602 --> 00:21:46,573 to take their domestic companion animals to doctors. 447 00:21:46,573 --> 00:21:51,544 Then they will also spend money on a doctor endorsed food 448 00:21:51,544 --> 00:21:53,380 to keep their animal healthy. 449 00:22:01,454 --> 00:22:06,325 Stuart realizes, "If I can get AHA to give me the okay 450 00:22:07,594 --> 00:22:10,997 on my dog food, I'm easily going to be number one." 451 00:22:16,302 --> 00:22:17,670 We got the endorsement, 452 00:22:20,239 --> 00:22:23,943 put it on every box and double production! 453 00:22:23,943 --> 00:22:27,880 In 1934, Friskies hit stores across America. 454 00:22:29,516 --> 00:22:33,486 It's the country's first dry boxed dog food. 455 00:22:33,486 --> 00:22:35,788 Friskies came in with this dry dog food 456 00:22:35,788 --> 00:22:38,458 that had nutrition research behind it, 457 00:22:38,458 --> 00:22:42,829 but it was marketed also as a convenience product. 458 00:22:42,829 --> 00:22:45,632 Small boxes, easy to put in your grocery cart, 459 00:22:45,632 --> 00:22:47,434 easy to put in your grocery bag, 460 00:22:47,434 --> 00:22:49,536 take home and put in your cupboard. 461 00:22:49,536 --> 00:22:53,640 They set it up against wet food and went, "Look, 462 00:22:53,640 --> 00:22:56,375 you can pour this kibble out and leave it out all day. 463 00:22:56,375 --> 00:22:57,844 If you do that with wet food, 464 00:22:57,844 --> 00:23:00,146 the wet food's gonna get sticky, it's gonna get dry, 465 00:23:00,146 --> 00:23:02,081 it's gonna be gross to clean. 466 00:23:02,081 --> 00:23:04,116 This is way easier." 467 00:23:04,116 --> 00:23:05,718 By the early 1940s, 468 00:23:05,718 --> 00:23:09,456 Friskies dominates the dog food market by a landslide 469 00:23:09,456 --> 00:23:13,125 and may land a death blow to any kind of wet dog food. 470 00:23:14,393 --> 00:23:16,829 So when World War II breaks out, 471 00:23:16,829 --> 00:23:18,665 all non-essential canning has to stop 472 00:23:18,665 --> 00:23:22,702 because the metal needs to be used for the war effort. 473 00:23:22,702 --> 00:23:24,804 The other issue is American sentiment 474 00:23:24,804 --> 00:23:28,641 towards feeding horse meat to your dogs. 475 00:23:28,641 --> 00:23:29,942 Well, it's changed. 476 00:23:31,043 --> 00:23:33,880 Articles are written in strong opposition to it. 477 00:23:33,880 --> 00:23:37,750 Americans don't like the idea of feeding horse meat to dogs. 478 00:23:39,051 --> 00:23:42,354 Maybe they turned a blind eye to it a decade earlier. 479 00:23:42,354 --> 00:23:44,190 All American industries notice 480 00:23:44,190 --> 00:23:46,759 this seismic shift in the food world, 481 00:23:46,759 --> 00:23:50,029 including the owner of the feed company Purina, 482 00:23:50,029 --> 00:23:53,833 who has been focused on breaking into cereal until now. 483 00:23:55,802 --> 00:23:56,703 You see this? 484 00:23:57,570 --> 00:23:59,071 We need to do better than this 485 00:24:00,607 --> 00:24:01,841 But we're the cereal division. 486 00:24:01,841 --> 00:24:03,943 Well now you're the dog food division. 487 00:24:16,155 --> 00:24:16,188 The dawn of the 1950's ushers 488 00:24:17,790 --> 00:24:20,359 in a time of unprecedented growth and prosperity in America 489 00:24:20,359 --> 00:24:23,029 as the country emerges from war. 490 00:24:23,029 --> 00:24:25,698 There's a new American ideal that grows out 491 00:24:25,698 --> 00:24:27,834 of the Second World War. 492 00:24:27,834 --> 00:24:31,604 That new ideal is the suburb, the house in the suburbs, 493 00:24:31,604 --> 00:24:33,940 2.5 kids and an automobile. 494 00:24:33,940 --> 00:24:36,809 And there's this idea relatively recent, 495 00:24:36,809 --> 00:24:41,748 that a dog is the perfect accessory for suburban life. 496 00:24:41,748 --> 00:24:44,216 The number of dogs in American homes balloons 497 00:24:44,216 --> 00:24:48,621 to 22 million, triple what it was a decade earlier, 498 00:24:48,621 --> 00:24:53,059 skyrocketing dog food sales to 200 million dollars 499 00:24:53,059 --> 00:24:56,863 with Friskies far in the lead, for now. 500 00:24:58,965 --> 00:25:01,634 Purina president, Donald Danforth has been trying 501 00:25:01,634 --> 00:25:03,903 to expand his animal feed company 502 00:25:03,903 --> 00:25:06,038 into the growing cereal market. 503 00:25:07,139 --> 00:25:09,208 He was selling poultry feeds, 504 00:25:09,208 --> 00:25:11,544 feeds for cows and horses, pigs. 505 00:25:11,544 --> 00:25:14,013 But now Danforth sees a market 506 00:25:14,013 --> 00:25:15,748 with more opportunity. 507 00:25:16,916 --> 00:25:19,151 Danforth realizes there's a gold mine to be had 508 00:25:19,151 --> 00:25:20,587 in specialized dog food. 509 00:25:20,587 --> 00:25:24,290 So Purina really steps into that marketplace. 510 00:25:25,658 --> 00:25:27,493 Danforth realizes that Purina's investment 511 00:25:27,493 --> 00:25:30,663 in cereal could actually give them a leg up 512 00:25:30,663 --> 00:25:33,499 on launching into the pet food market. 513 00:25:33,499 --> 00:25:35,968 In 1950, Purina invested 514 00:25:35,968 --> 00:25:39,005 in a brand new piece of cooking technology. 515 00:25:39,005 --> 00:25:41,574 They bought an extruder and this piece 516 00:25:41,574 --> 00:25:44,310 of equipment allowed them to make breakfast cereal 517 00:25:44,310 --> 00:25:48,047 that did not get soggy when it was sitting in milk. 518 00:25:48,047 --> 00:25:50,850 In essence, you mix all your ingredients together 519 00:25:50,850 --> 00:25:53,953 and you force it through a tube under high pressure, 520 00:25:53,953 --> 00:25:56,789 high temperature, with steam and heat, 521 00:25:56,789 --> 00:26:00,960 and the end result is an expanded food that's light 522 00:26:00,960 --> 00:26:02,962 and crunchy and highly palatable. 523 00:26:04,731 --> 00:26:08,067 Here's where Purina had the genius idea. 524 00:26:09,501 --> 00:26:12,404 Their scientists, because Purina was already 525 00:26:12,404 --> 00:26:14,573 into the cereal industry, 526 00:26:14,573 --> 00:26:16,575 borrowed one of the cereal machines 527 00:26:16,575 --> 00:26:18,611 and tinkered with it for three years. 528 00:26:18,611 --> 00:26:20,579 So they decide that they're going to use 529 00:26:20,579 --> 00:26:23,049 this extrusion process for dog food. 530 00:26:23,049 --> 00:26:27,186 You make a mineral, vitamin, nutrient rich paste, 531 00:26:27,186 --> 00:26:30,857 extrude it and they make these crunchy, 532 00:26:30,857 --> 00:26:34,560 lighter, vitamin rich pellets for dogs. 533 00:26:34,560 --> 00:26:36,729 New Purina Dog Chow, 534 00:26:36,729 --> 00:26:38,765 made by an exclusive process 535 00:26:38,765 --> 00:26:41,734 that changes the usual hard, tough pellets 536 00:26:41,734 --> 00:26:44,536 into light, easily digested chunks, 537 00:26:44,536 --> 00:26:47,306 literally saturated with a new flavor. 538 00:26:47,306 --> 00:26:48,574 When the kibble came out 539 00:26:48,574 --> 00:26:51,577 the other side, Purina also sprayed the food 540 00:26:51,577 --> 00:26:53,579 with fat or a top coating. 541 00:26:53,579 --> 00:26:56,415 So this rendered fat sprayed on the outside 542 00:26:56,415 --> 00:26:59,351 made the food not just enjoyable, 543 00:26:59,351 --> 00:27:02,188 but actually addictive. 544 00:27:02,188 --> 00:27:02,889 In 1958, 545 00:27:02,889 --> 00:27:04,791 Purina launches their Dog Chow 546 00:27:04,791 --> 00:27:07,226 in grocery stores across the country. 547 00:27:08,861 --> 00:27:10,296 Purina, with the invention 548 00:27:10,296 --> 00:27:11,563 of their new foods, 549 00:27:11,563 --> 00:27:14,633 were able to get the same weight of food, 550 00:27:14,633 --> 00:27:17,569 but in like triple size the bag. 551 00:27:17,569 --> 00:27:19,571 The pet owner would come into the grocery store, 552 00:27:19,571 --> 00:27:21,741 it was a no-brainer on what they would pick. 553 00:27:21,741 --> 00:27:24,410 And it went gangbusters. 554 00:27:24,410 --> 00:27:27,546 Within months, Dog Chow overtakes Friskies 555 00:27:27,546 --> 00:27:29,882 as America's number one dog food. 556 00:27:32,819 --> 00:27:36,723 Stuart obviously sees that they have to compete, 557 00:27:36,723 --> 00:27:40,827 so they make their Friskies into smaller size kibble 558 00:27:40,827 --> 00:27:44,897 and they call it Little Friskies for puppies. 559 00:27:47,233 --> 00:27:49,902 Here's the focus group feedback for the puppy food. 560 00:27:49,902 --> 00:27:50,703 And? 561 00:27:50,703 --> 00:27:52,772 And I think it will work. 562 00:27:52,772 --> 00:27:54,941 One guy even said he'd feed it to his cat. 563 00:27:57,309 --> 00:27:58,711 You know it's not a bad idea. 564 00:27:58,711 --> 00:27:59,645 What's not? 565 00:27:59,645 --> 00:28:01,313 Making food for cats? 566 00:28:02,414 --> 00:28:04,583 People don't care about cats, 567 00:28:04,583 --> 00:28:06,252 they don't keep 'em as pets. 568 00:28:06,352 --> 00:28:08,154 I do. I've got three. 569 00:28:11,523 --> 00:28:13,860 Prior to refrigeration, 570 00:28:13,860 --> 00:28:16,896 preserving food was generally done in storehouses. 571 00:28:16,896 --> 00:28:20,499 You needed a cat there to kill any rodent 572 00:28:20,499 --> 00:28:23,135 that might be trying to eat your food. 573 00:28:23,135 --> 00:28:26,873 So cats were not seen as warm and cute and cuddly. 574 00:28:26,873 --> 00:28:31,110 And it's not really until about the 1920s 575 00:28:31,110 --> 00:28:34,713 that we start seeing a slow move 576 00:28:34,713 --> 00:28:38,184 towards domestication of cats. 577 00:28:39,451 --> 00:28:41,187 One of the major obstacles is 578 00:28:41,187 --> 00:28:42,989 how do you let them go to the bathroom? 579 00:28:42,989 --> 00:28:46,558 Cats use urine to mark their territory. 580 00:28:46,558 --> 00:28:48,360 You don't want that smell in your house. 581 00:28:48,360 --> 00:28:51,263 At the time, kitty litter doesn't yet exist. 582 00:28:52,598 --> 00:28:54,600 So people have begun making bins filled 583 00:28:54,600 --> 00:28:56,602 with everything from newspapers 584 00:28:56,602 --> 00:28:59,171 to ashes, to sand, to dirt, 585 00:28:59,171 --> 00:29:02,541 but it does nothing to trap odor. 586 00:29:02,541 --> 00:29:04,443 It's incredibly difficult to clean. 587 00:29:04,443 --> 00:29:06,212 But in 1954, 588 00:29:06,212 --> 00:29:09,315 a game-changing product made of clay granules 589 00:29:09,315 --> 00:29:10,516 solves the problem. 590 00:29:10,516 --> 00:29:13,219 This juggernaut of a brand still available today 591 00:29:13,219 --> 00:29:16,255 known as Tidy Cat ushers in a new wave 592 00:29:16,255 --> 00:29:18,891 of pet ownership in the United States. 593 00:29:18,891 --> 00:29:21,760 That was pretty much the end 594 00:29:21,760 --> 00:29:23,896 of the strictly outdoor cat 595 00:29:23,896 --> 00:29:27,533 and the advent of people being able to have indoor cats. 596 00:29:29,368 --> 00:29:32,905 Once you've taken this outdoor predatory creature inside, 597 00:29:32,905 --> 00:29:34,540 the owner of this cat 598 00:29:34,540 --> 00:29:37,143 now has to provide this food they used to be hunting for. 599 00:29:38,310 --> 00:29:40,546 There is dog food in the marketplace, 600 00:29:40,546 --> 00:29:42,949 but there's no cat food. 601 00:29:42,949 --> 00:29:44,083 So there's obviously a hole 602 00:29:44,083 --> 00:29:46,185 in that market waiting to be filled. 603 00:29:50,356 --> 00:29:52,925 Henry Arnest realizes 604 00:29:52,925 --> 00:29:56,495 that this massive American cat population 605 00:29:56,495 --> 00:29:58,197 is an untapped gold mine. 606 00:29:59,765 --> 00:30:01,000 If you look at the research, 607 00:30:01,000 --> 00:30:05,004 about 50% of all American pets are cats now. 608 00:30:06,005 --> 00:30:07,606 Desperate to regain market share 609 00:30:07,606 --> 00:30:09,508 from Purina, 610 00:30:09,508 --> 00:30:11,944 in 1955, Stuart agrees 611 00:30:11,944 --> 00:30:14,947 to release Little Friskies, marketed 612 00:30:14,947 --> 00:30:20,086 for both puppies and cats, but sales are dismal. 613 00:30:23,422 --> 00:30:27,994 Little Friskies was actually a formula for puppies. 614 00:30:27,994 --> 00:30:30,262 This product did not go over well with cats. 615 00:30:30,262 --> 00:30:32,098 Cats wanted nothing to do with it. 616 00:30:32,999 --> 00:30:34,100 Stuart says, "You know what? 617 00:30:34,100 --> 00:30:36,202 Forget about them, take cats off the box. 618 00:30:36,202 --> 00:30:38,070 Little Friskies is for puppies." 619 00:30:44,977 --> 00:30:48,014 Friskies is losing a market share, 620 00:30:48,014 --> 00:30:51,150 but Henry Arnest is also a cat lover and he realizes 621 00:30:51,150 --> 00:30:54,186 that there's nothing for them in the marketplace 622 00:30:54,186 --> 00:30:58,124 and he wants to develop something for America's cats 623 00:30:58,124 --> 00:31:00,292 for his own cats, quite frankly. 624 00:31:00,292 --> 00:31:04,897 Arnest says, "Let's formulate something specially for cats." 625 00:31:09,768 --> 00:31:11,603 So you wanna make cat food? 626 00:31:12,838 --> 00:31:14,440 Well, yes. 627 00:31:14,440 --> 00:31:15,975 But there's one problem. 628 00:31:17,910 --> 00:31:20,012 Nobody knew how the heck to feed a cat. 629 00:31:25,851 --> 00:31:27,319 It's the mid 1950's 630 00:31:27,319 --> 00:31:30,056 the first dry dog food ever to hit the market 631 00:31:30,056 --> 00:31:32,658 has been toppled by upstart Purina 632 00:31:32,658 --> 00:31:35,127 and their revolutionary Dog Chow brand. 633 00:31:36,428 --> 00:31:39,865 Now, Friskies executive Henry Arnest hopes 634 00:31:39,865 --> 00:31:42,001 to convince his boss to shift 635 00:31:42,001 --> 00:31:45,371 into a new uncharted territory. 636 00:31:45,371 --> 00:31:46,939 He went, "Look, 637 00:31:46,939 --> 00:31:49,875 why don't we just come up with a specialty formula 638 00:31:49,875 --> 00:31:52,011 that's specifically for cats." 639 00:31:52,011 --> 00:31:54,780 Cats don't eat like dogs do, dogs will eat anything, 640 00:31:54,780 --> 00:31:55,914 you know, you throw down for them. 641 00:31:55,914 --> 00:31:57,816 But cats are very picky. 642 00:31:57,816 --> 00:31:59,585 What exactly goes into cat food? 643 00:32:01,487 --> 00:32:04,190 Birds, mice, scraps from the dumpster? 644 00:32:05,191 --> 00:32:06,358 Well, we'll need to study them. 645 00:32:06,358 --> 00:32:08,127 Learn about their nutritional needs. 646 00:32:09,028 --> 00:32:10,129 Any cat owner will tell you 647 00:32:10,129 --> 00:32:12,098 that a cat is perfectly capable of going 648 00:32:12,098 --> 00:32:15,001 on a hunger strike until you change their food 649 00:32:15,001 --> 00:32:17,970 and give them something that they really enjoy. 650 00:32:17,970 --> 00:32:20,106 So if you fund the research, 651 00:32:20,106 --> 00:32:23,075 we will be at the forefront of a new market. 652 00:32:26,812 --> 00:32:28,580 Carnation Farm's Research Cattery 653 00:32:28,580 --> 00:32:31,450 would focus on nutrition, 654 00:32:31,450 --> 00:32:34,586 how the cats reacted to the food they were being given, 655 00:32:34,586 --> 00:32:36,722 so they were at the beginning 656 00:32:36,722 --> 00:32:38,890 of all of the nutrition research, 657 00:32:38,991 --> 00:32:40,826 which was not something that anybody was thinking 658 00:32:40,826 --> 00:32:41,994 about at the time. 659 00:32:41,994 --> 00:32:44,163 While dogs are adaptable to most foods, 660 00:32:44,163 --> 00:32:46,065 including grains, 661 00:32:46,065 --> 00:32:49,635 cats have a higher need for protein and fats. 662 00:32:49,635 --> 00:32:53,505 So Arnest looks for an affordable shelf-stable meat 663 00:32:53,505 --> 00:32:54,973 that cats all like. 664 00:32:54,973 --> 00:32:57,876 Cats are scent-driven creatures. 665 00:32:57,876 --> 00:32:59,778 Every cat will walk up and smell the bowl 666 00:32:59,778 --> 00:33:02,648 before they eat it, and it has to be alluring to the cat. 667 00:33:14,226 --> 00:33:17,929 If a cat's nose is telling it things it doesn't like, 668 00:33:17,929 --> 00:33:19,798 all the high-end formulation in the world 669 00:33:19,898 --> 00:33:21,067 is not going to get 670 00:33:21,067 --> 00:33:23,069 that cat anywhere near that food. 671 00:33:23,069 --> 00:33:24,670 After several years of searching 672 00:33:24,670 --> 00:33:28,740 for a nutritious formula that cats love, Arnest decides 673 00:33:28,740 --> 00:33:30,742 to try a new source of protein. 674 00:33:31,710 --> 00:33:32,978 Historically, 675 00:33:32,978 --> 00:33:35,447 cats have not hunted for fish in the wild, 676 00:33:35,447 --> 00:33:39,185 yet over centuries of living alongside humans, 677 00:33:39,185 --> 00:33:41,920 their sense of smell and taste are evolved 678 00:33:41,920 --> 00:33:44,423 to recognize high-quality protein. 679 00:33:44,423 --> 00:33:46,458 So when Carnation experimented 680 00:33:46,458 --> 00:33:48,660 with putting mackerel into their cat food, 681 00:33:48,660 --> 00:33:51,330 this was something that was a big hit with cats. 682 00:33:51,330 --> 00:33:53,031 With fish at the core, 683 00:33:53,031 --> 00:33:55,201 Arnest finally lands on a formula 684 00:33:55,201 --> 00:33:58,337 for the country's first dry cat food. 685 00:33:58,337 --> 00:34:02,040 In 1958, they relaunch Little Friskies, 686 00:34:02,040 --> 00:34:05,411 but this time they targeted just for cats. 687 00:34:05,411 --> 00:34:06,278 Cats loved it, 688 00:34:06,278 --> 00:34:08,280 people loved it for their cats 689 00:34:08,280 --> 00:34:13,219 and after that initial failure of just throwing cats 690 00:34:13,219 --> 00:34:17,789 on a box of food that was formulated for dogs, 691 00:34:17,789 --> 00:34:21,093 this launched dry cat food in the pet food world, 692 00:34:21,093 --> 00:34:22,361 because it didn't exist before then. 693 00:34:22,361 --> 00:34:23,795 Within a year, 694 00:34:23,795 --> 00:34:27,799 it pushes the company to almost $10 million in profits. 695 00:34:27,799 --> 00:34:31,837 I have to believe that Arnest felt pretty vindicated 696 00:34:31,837 --> 00:34:33,038 when it was a success. 697 00:34:33,139 --> 00:34:35,207 Somebody has to pave the way. 698 00:34:35,207 --> 00:34:36,708 With the success 699 00:34:36,708 --> 00:34:39,645 of Little Friskies ushering in a new market for cat food, 700 00:34:39,645 --> 00:34:43,982 a slew of new cat food brands both wet and dry 701 00:34:43,982 --> 00:34:46,318 like Kit-E-Kat and Whiskas 702 00:34:46,318 --> 00:34:49,188 and Purina's Cat Chow begin to pop up. 703 00:34:49,188 --> 00:34:52,090 And the competition to become number one cat food 704 00:34:52,090 --> 00:34:54,160 in America is fierce. 705 00:34:54,160 --> 00:34:57,163 And now a new brand of cat food is about 706 00:34:57,163 --> 00:35:01,567 to forever change the status of cats across America. 707 00:35:03,235 --> 00:35:05,003 It's the mid 1960's 708 00:35:05,003 --> 00:35:07,373 and Joseph Bogdanovich has an idea 709 00:35:07,373 --> 00:35:09,708 for how to make his new cat food brand, 710 00:35:09,708 --> 00:35:12,711 9Lives stand out. 711 00:35:12,711 --> 00:35:13,879 So this is a time 712 00:35:13,879 --> 00:35:15,347 when a tried and trusted technique 713 00:35:15,347 --> 00:35:18,617 to help build a brand is to use a spokesperson. 714 00:35:18,617 --> 00:35:21,287 Elizabeth Taylor was selling Whitman's Chocolates 715 00:35:21,287 --> 00:35:22,688 along with Humphrey Bogart. 716 00:35:22,688 --> 00:35:25,191 Ronald Reagan I think was selling shirts. 717 00:35:25,191 --> 00:35:26,458 Bogdanovich enlists one 718 00:35:26,458 --> 00:35:29,127 of the country's top advertising agencies 719 00:35:29,127 --> 00:35:31,363 to market his new product line. 720 00:35:34,233 --> 00:35:36,335 Hi, Bob Martwick, 721 00:35:36,335 --> 00:35:38,237 your talent scout from Leo Burnett. 722 00:35:42,140 --> 00:35:43,008 What is this? 723 00:35:43,008 --> 00:35:47,913 This is your new spokesman. 724 00:35:53,685 --> 00:35:57,289 Yeah, I was expecting more of maybe a Clark Gable. 725 00:35:57,289 --> 00:35:58,690 As the story goes, for $5, 726 00:35:59,958 --> 00:36:02,628 he gets a seven-year-old tabby cat 727 00:36:02,628 --> 00:36:04,730 whose personality and looks he likes. 728 00:36:04,730 --> 00:36:07,799 I don't mean to tell you how to do your job, 729 00:36:07,799 --> 00:36:12,070 but mascots supposed to be fun, energetic. 730 00:36:12,070 --> 00:36:14,406 Tony the tiger, your Toucan Sam types. 731 00:36:14,406 --> 00:36:16,242 Cats didn't have the warm, 732 00:36:16,242 --> 00:36:19,445 exuberant joyfulness of a dog, you know? 733 00:36:20,946 --> 00:36:23,449 Despite Bogdanovich's reservations, 734 00:36:23,449 --> 00:36:26,718 Martwick believes he'll see the genius in the campaign. 735 00:36:30,188 --> 00:36:32,258 "Why does she call me Sweetie? 736 00:36:33,359 --> 00:36:35,894 With food like this, you can call me anything!" 737 00:36:35,894 --> 00:36:38,397 "I'll eat when I'm ready." 738 00:36:38,397 --> 00:36:42,668 So it's a talking cat and he's rude. 739 00:36:42,668 --> 00:36:43,469 Not rude. 740 00:36:44,736 --> 00:36:46,338 Morris is 741 00:36:48,874 --> 00:36:49,708 finicky. 742 00:36:50,842 --> 00:36:52,378 Morris really appealed 743 00:36:52,378 --> 00:36:55,814 to the cat owners who knew that cats could be aloof, 744 00:36:55,814 --> 00:36:59,451 temperamental, a little rude. 745 00:36:59,451 --> 00:37:02,220 Today we still have that kind of lovable image 746 00:37:02,220 --> 00:37:03,789 of the difficult cat, right? 747 00:37:03,789 --> 00:37:06,925 We have all these cat memes and videos 748 00:37:06,925 --> 00:37:10,228 and the whole deal is that cats are not dogs. 749 00:37:10,228 --> 00:37:12,398 This isn't like man's best friend. 750 00:37:12,398 --> 00:37:14,099 This is this kind of like, finicky, 751 00:37:14,099 --> 00:37:18,504 maybe a little bit suspicious, picky friend who you love, 752 00:37:18,504 --> 00:37:20,372 but it might not be your dog. 753 00:37:20,372 --> 00:37:22,107 The plot's improving. 754 00:37:22,107 --> 00:37:24,410 Not only does it bring 9Lives, 755 00:37:24,410 --> 00:37:26,845 the cat food to be number one by 1970, 756 00:37:26,845 --> 00:37:29,981 but actually turns Morris into a pop culture phenomenon. 757 00:37:29,981 --> 00:37:31,383 He's receiving fan mail. 758 00:37:31,383 --> 00:37:32,351 He just all over the place. 759 00:37:32,351 --> 00:37:33,952 Kids loved him, adults love him. 760 00:37:33,952 --> 00:37:35,521 Morris was a star, 761 00:37:35,521 --> 00:37:38,357 and that's beyond like your wildest hopes 762 00:37:38,357 --> 00:37:39,791 when you develop a spokesman. 763 00:37:39,791 --> 00:37:41,293 By the time you get to the seventies and eighties, 764 00:37:41,293 --> 00:37:43,895 this kind of ubiquitous symbol of the feline, you know, 765 00:37:43,895 --> 00:37:46,765 you get it in Garfield the cat, which comes out in 1978. 766 00:37:46,765 --> 00:37:48,867 I mean, it's the celebration of the feline 767 00:37:48,867 --> 00:37:51,002 as kind of this discriminating and independent, 768 00:37:51,002 --> 00:37:52,771 almost human entity. 769 00:37:52,771 --> 00:37:55,574 And we owe that in large part to Morris the Cat. 770 00:37:55,574 --> 00:37:58,043 Jim Davis actually credits Morris the Cat 771 00:37:58,043 --> 00:38:01,012 for inspiring some of the inner voice of Garfield, 772 00:38:01,012 --> 00:38:02,581 you know, the sarcastic cat. 773 00:38:02,581 --> 00:38:05,183 Between 1970 and 1980, 774 00:38:05,183 --> 00:38:06,151 the estimated number 775 00:38:06,151 --> 00:38:08,420 of pet cats in America climbs 776 00:38:08,420 --> 00:38:11,823 from 30 million to over 46 million. 777 00:38:13,124 --> 00:38:16,362 The original trailblazers of the cat food market are working 778 00:38:16,362 --> 00:38:19,431 on one more game-changing innovation. 779 00:38:20,666 --> 00:38:22,334 Carnation realizes, "Okay, 780 00:38:22,334 --> 00:38:25,404 Friskies is our flagship cat food. 781 00:38:25,404 --> 00:38:29,541 Let's continue that, but now let's eat away at 9Lives 782 00:38:29,541 --> 00:38:31,910 with something elevated." 783 00:38:31,910 --> 00:38:35,481 This was a bonkers idea and they had to be convinced 784 00:38:35,481 --> 00:38:37,583 to even look into the idea, 785 00:38:37,583 --> 00:38:41,319 but in 1982, Fancy Feast came out 786 00:38:41,319 --> 00:38:43,822 as the first gourmet cat food. 787 00:38:45,256 --> 00:38:46,492 The finest food, 788 00:38:46,492 --> 00:38:48,760 Fancy Feast, gourmet cat food. 789 00:38:48,760 --> 00:38:49,595 Bear in mind, 790 00:38:49,595 --> 00:38:50,796 a few decades before, 791 00:38:50,796 --> 00:38:55,100 cat food didn't exist and now they want 792 00:38:55,100 --> 00:39:01,673 to create an elite gourmet cat food, gourmet cat food! 793 00:39:02,073 --> 00:39:06,344 This would've been absolutely bonkers in the 19th century. 794 00:39:06,344 --> 00:39:08,246 Well, we accept it, we say, "Yes, 795 00:39:08,246 --> 00:39:10,782 we'll buy that for these animals." 796 00:39:10,782 --> 00:39:12,851 Fancy Feast quickly becomes one 797 00:39:12,851 --> 00:39:15,587 of the top selling cat foods in America 798 00:39:15,587 --> 00:39:18,990 and drives a surging demand for a whole new sector 799 00:39:18,990 --> 00:39:20,959 of specialized pet food. 800 00:39:20,959 --> 00:39:23,962 Now there's specialty dog food, specialty cat food, 801 00:39:23,962 --> 00:39:27,065 specialty puppy food, specialty kitten food, 802 00:39:27,065 --> 00:39:29,167 and the industry has so grown, 803 00:39:29,167 --> 00:39:33,371 so diversified people are so willing to spend money 804 00:39:33,371 --> 00:39:35,373 on their animals to the degree 805 00:39:35,373 --> 00:39:40,311 that the market will not only bear a luxury cat food, 806 00:39:40,311 --> 00:39:45,383 but that luxury cat food will sell like wildfire. 807 00:39:46,151 --> 00:39:47,686 Without this sort of movement 808 00:39:47,686 --> 00:39:51,890 towards a specialty crafted pet food marketplace, 809 00:39:51,890 --> 00:39:56,862 you would never have massive stores like Chewy and Petco. 810 00:39:58,063 --> 00:40:02,734 In 1984, food juggernaut Nestle buys Carnation 811 00:40:02,734 --> 00:40:05,771 and their Friskies brand for 3 billion dollars. 812 00:40:06,705 --> 00:40:10,075 Then in 2001, Nestle buys Purina 813 00:40:10,075 --> 00:40:14,379 for $10 billion and becomes the largest conglomerate 814 00:40:14,379 --> 00:40:15,647 in the pet food game. 815 00:40:17,716 --> 00:40:19,384 Feeding our pets has an effect 816 00:40:19,384 --> 00:40:21,453 on the bond we have with them, 817 00:40:21,453 --> 00:40:22,821 and so the availability 818 00:40:22,821 --> 00:40:26,958 of convenient food has made us enjoy pets 819 00:40:26,958 --> 00:40:30,796 that much more so therefore people get more pets. 820 00:40:30,796 --> 00:40:34,533 At the end of the day, people like Bennett, 821 00:40:34,533 --> 00:40:39,505 people like Stuart and Danforth made pet food 822 00:40:39,505 --> 00:40:42,908 not just a mega billion dollar industry, 823 00:40:42,908 --> 00:40:46,311 but made cats and dogs part of our family 824 00:40:46,311 --> 00:40:47,579 and we love our family. 63485

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