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Would you like to inspect the original subtitles? These are the user uploaded subtitles that are being translated: 1 00:00:02,760 --> 00:00:06,600 NARRATOR: There's a virus loose on planet Earth. 2 00:00:06,640 --> 00:00:09,320 It's infecting hundreds of millions of adults and children 3 00:00:09,360 --> 00:00:13,280 every day on every continent. 4 00:00:13,320 --> 00:00:16,320 Each one of us is a potential carrier. 5 00:00:16,360 --> 00:00:18,520 HARRY DAVIES-CARR: Ow, Charlie! Ow! 6 00:00:18,560 --> 00:00:21,160 NARRATOR: And the means of transmission couldn't be simpler 7 00:00:21,200 --> 00:00:23,920 HARRY DAVIES-CARR: Charlie that really hurt. 8 00:00:23,960 --> 00:00:25,640 ♪ [MUSIC] ♪ 9 00:00:25,680 --> 00:00:27,400 NARRATOR: Welcome to Planet YouTube, 10 00:00:27,440 --> 00:00:30,760 an unrecognizable world in which your home movie is bigger 11 00:00:30,800 --> 00:00:32,920 than a Hollywood blockbuster. 12 00:00:32,960 --> 00:00:34,440 DAVID: Ah! 13 00:00:34,480 --> 00:00:36,720 JAMES KIRKHAM: YouTube has been part of a new world order. 14 00:00:36,760 --> 00:00:39,200 It has shifted culture. 15 00:00:39,240 --> 00:00:42,440 NARRATOR: And backyard science experiments can go global. 16 00:00:42,480 --> 00:00:44,360 FRITZ GROBE: Oh, this is awesome. 17 00:00:44,400 --> 00:00:47,200 NARRATOR: A world where anyone can be a superstar. 18 00:00:47,240 --> 00:00:48,880 SCOOTER BRAUN: He was the first true social media 19 00:00:48,920 --> 00:00:50,680 worldwide phenomenon. 20 00:00:50,720 --> 00:00:52,800 NARRATOR: Where presidents are elected. 21 00:00:52,840 --> 00:00:54,240 BARACK OBAMA: Yes we can. 22 00:00:54,280 --> 00:00:55,880 JOE ROSPARS: YouTube allowed us to elect an outsider 23 00:00:55,920 --> 00:00:57,800 as President of the United States. 24 00:00:57,840 --> 00:01:01,120 NARRATOR: And dictators deposed with the click of a mouse. 25 00:01:01,160 --> 00:01:03,880 PETER ERB: It's anonymous, so it's dangerous. 26 00:01:03,920 --> 00:01:05,200 NARRATOR: And the power of the viral. 27 00:01:05,240 --> 00:01:06,680 PSY: Oppa Gangnam style. 28 00:01:06,720 --> 00:01:08,040 NARRATOR: Is unstoppable. 29 00:01:08,080 --> 00:01:12,080 PSY: I was like, Wow, wow, wow, wow, wow, wow, wow. 30 00:01:12,120 --> 00:01:13,400 NARRATOR: Over the next hour, 31 00:01:13,440 --> 00:01:15,360 we'll get to the bottom of the epidemic, 32 00:01:15,400 --> 00:01:19,200 tracking down the unlikely pioneers and accidental 33 00:01:19,240 --> 00:01:21,840 celebrities who, in just ten years, 34 00:01:21,880 --> 00:01:24,920 have brought world culture to its knees. 35 00:01:31,160 --> 00:01:41,160 ♪ [MUSIC] ♪ 36 00:01:41,240 --> 00:01:43,800 Deep in the bowels of a high security complex, 37 00:01:43,840 --> 00:01:47,800 a secret vault contains billions of YouTube uploads. 38 00:01:47,840 --> 00:01:50,040 ♪ [MUSIC] ♪ 39 00:01:50,080 --> 00:01:52,600 It's the viral mother lode. 40 00:01:52,640 --> 00:01:55,480 ♪ [MUSIC] ♪ 41 00:01:55,520 --> 00:01:59,240 In one year YouTube amassed over a trillion views. 42 00:01:59,280 --> 00:02:00,840 SCOOTER BRAUN: The amount of video that gets uploaded 43 00:02:00,880 --> 00:02:04,240 every single day, it's pretty wild. 44 00:02:04,280 --> 00:02:06,400 NARRATOR: We upload three hundred hours of video 45 00:02:06,440 --> 00:02:08,560 every single minute. 46 00:02:08,600 --> 00:02:09,600 TODD WASSERMAN: If it's not on YouTube, 47 00:02:09,640 --> 00:02:11,560 the video doesn't exist. 48 00:02:12,120 --> 00:02:13,600 NARRATOR: All the uploads in a single day, 49 00:02:13,640 --> 00:02:17,080 would take nearly fifty years to watch. 50 00:02:17,120 --> 00:02:19,440 TOM STANDAGE: The strangest things end up being seen by 51 00:02:19,480 --> 00:02:23,280 millions of people and becoming actually part of the culture. 52 00:02:23,320 --> 00:02:26,360 NARRATOR: Where did this virus emerge? 53 00:02:26,400 --> 00:02:29,200 In a humble garage in Silicon Valley, 54 00:02:29,240 --> 00:02:32,120 where three ex-PayPal employees, Chad Hurley, 55 00:02:32,160 --> 00:02:35,680 Steve Chen and Jawed Karim all in their 20s 56 00:02:35,720 --> 00:02:38,200 were kicking around ideas for a new business. 57 00:02:38,240 --> 00:02:40,400 CHAD HURLEY: So this is by, like, a user. 58 00:02:40,440 --> 00:02:41,880 This is a... 59 00:02:41,920 --> 00:02:44,840 NARRATOR: What they came up with was simple 60 00:02:44,880 --> 00:02:48,400 make it easy to share personal videos with friends. 61 00:02:48,440 --> 00:02:50,200 STEVE CHEN: May of 2005, when we launched the site, 62 00:02:50,240 --> 00:02:52,920 we weren't really sure if this was going to work. 63 00:02:52,960 --> 00:02:57,480 The lofty goals back then was just to try to create a solution 64 00:02:57,520 --> 00:03:01,560 to more of a technical problem about how to make it possible 65 00:03:01,600 --> 00:03:03,440 to share videos online. 66 00:03:03,480 --> 00:03:05,120 ♪ [MUSIC] ♪ 67 00:03:05,160 --> 00:03:08,120 NARRATOR: But months in, the site has zero traffic, 68 00:03:08,160 --> 00:03:11,720 so they repositioned themselves as a dating site, 69 00:03:11,760 --> 00:03:15,480 taking out ads on Craigslist offering young women 20 dollars 70 00:03:15,520 --> 00:03:18,360 to upload a video bio. 71 00:03:18,400 --> 00:03:20,640 JAWED KARIM: Alright so here we are on (UNINTELLIGIBLE). 72 00:03:20,680 --> 00:03:24,440 NARRATOR: Jawed shot 19 seconds of himself at the San Diego Zoo. 73 00:03:24,480 --> 00:03:28,720 It's YouTube's first ever video. 74 00:03:28,760 --> 00:03:30,560 JAWED KARIM: The cool thing about these guys is that 75 00:03:30,600 --> 00:03:36,760 they have really, really, really long, trunks. 76 00:03:36,800 --> 00:03:38,440 STEVE CHEN: And that was an utter failure. 77 00:03:38,480 --> 00:03:40,640 I mean, I don't think anybody ever wanted it. 78 00:03:40,680 --> 00:03:44,520 It was just such a creepy experience to have to upload 79 00:03:44,560 --> 00:03:48,560 a video bio of yourself and upload it for the world to see. 80 00:03:48,600 --> 00:03:50,200 NARRATOR: When their dating idea collapsed, 81 00:03:50,240 --> 00:03:53,400 the three guys went back to the drawing board. 82 00:03:53,440 --> 00:03:56,480 They tweaked the technology so that anyone could upload 83 00:03:56,520 --> 00:04:00,400 or share a video with just one click. 84 00:04:00,440 --> 00:04:03,680 It was YouTube's Big Bang moment. 85 00:04:03,720 --> 00:04:07,360 ♪ [MUSIC] ♪ 86 00:04:07,400 --> 00:04:10,160 Almost overnight, people started to broadcast themselves 87 00:04:10,200 --> 00:04:11,400 to the world. 88 00:04:11,440 --> 00:04:13,840 ♪ [MUSIC] ♪ 89 00:04:13,880 --> 00:04:15,360 STEVE CHEN: Yeah, we never thought that people were just 90 00:04:15,400 --> 00:04:17,640 gonna be uploading content and just say, Here, the world, 91 00:04:17,680 --> 00:04:20,120 please come watch my content. 92 00:04:26,680 --> 00:04:28,120 JASON TANZ: If you see something and you're amazed 93 00:04:28,160 --> 00:04:29,520 or you're touched or you start crying, 94 00:04:29,560 --> 00:04:31,640 you wanna share that experience with somebody else. 95 00:04:31,680 --> 00:04:34,440 ♪ [MUSIC] ♪ 96 00:04:34,480 --> 00:04:36,760 So suddenly you have all of this traffic of these people 97 00:04:36,800 --> 00:04:38,880 trying to share these emotional moments with one another 98 00:04:38,920 --> 00:04:40,680 and you have these viral sensations. 99 00:04:40,720 --> 00:04:42,760 ♪ [MUSIC] ♪ 100 00:04:42,800 --> 00:04:46,520 MAN: Oh my God, it's a double rainbow all the way across 101 00:04:46,560 --> 00:04:48,280 the sky. 102 00:04:48,320 --> 00:04:51,960 GIRL: Don't talk back to Darth Vader. He'll get ya. 103 00:04:52,000 --> 00:04:56,360 ♪ [MUSIC] ♪ 104 00:04:56,400 --> 00:04:58,640 PROF. JONAH BERGER: I think it really is that pure authenticity 105 00:04:58,680 --> 00:05:01,760 that drove sharing of the early content. 106 00:05:01,800 --> 00:05:03,480 MAN: Kind of felt good, didn't it? 107 00:05:03,520 --> 00:05:06,400 DAVID: Ah. 108 00:05:06,440 --> 00:05:08,280 Is this real life? 109 00:05:08,320 --> 00:05:09,800 MAN: Yeah, this is real life. 110 00:05:09,840 --> 00:05:11,200 DAVID: Ah! 111 00:05:11,240 --> 00:05:12,680 PROF. JONAH BERGER: Really seemed like it captured 112 00:05:12,720 --> 00:05:14,880 a true moment, a true experience that people wanted 113 00:05:14,920 --> 00:05:16,160 to share with others. 114 00:05:16,200 --> 00:05:18,240 HARRY DAVIES-CARR: Oooh! Ouch. 115 00:05:18,280 --> 00:05:20,200 NARRATOR: They were all building up to this. 116 00:05:20,240 --> 00:05:22,560 HARRY DAVIES-CARR: Ow! Ow, Charlie. Ow! 117 00:05:22,600 --> 00:05:24,720 NARRATOR: Charlie Bit My Finger is one of the biggest viral 118 00:05:24,760 --> 00:05:26,600 videos in history. 119 00:05:26,640 --> 00:05:30,240 HARRY DAVIES-CARR: Charlie that really hurt. 120 00:05:30,280 --> 00:05:32,560 NARRATOR: More people watched Charlie bit my Finger 121 00:05:32,600 --> 00:05:35,720 than tuned in to watch the moon landings. 122 00:05:35,760 --> 00:05:38,880 Not bad for a video that was never supposed to be posted 123 00:05:38,920 --> 00:05:41,440 on YouTube in the first place. 124 00:05:41,480 --> 00:05:44,000 HOWARD DAVIES-CARR: I video when Charlie bites Harry's finger, 125 00:05:44,040 --> 00:05:47,400 which I found quite funny, but probably a few weeks later 126 00:05:47,440 --> 00:05:49,760 I came back, looked at it and thought, Oh, 127 00:05:49,800 --> 00:05:52,840 that's probably worth sharing with the boys' godfather 128 00:05:52,880 --> 00:05:54,600 in America. 129 00:05:54,640 --> 00:05:57,000 HARRY DAVIES-CARR: Charlie that really hurt. 130 00:05:57,040 --> 00:05:59,400 NARRATOR: Now, a world exclusive. 131 00:05:59,440 --> 00:06:02,400 We can reveal the untold story behind the sweetest domestic 132 00:06:02,440 --> 00:06:04,640 assault in history. 133 00:06:04,680 --> 00:06:06,240 HOWARD DAVIES-CARR: On the day of the video, what I was doing, 134 00:06:06,280 --> 00:06:10,720 again, is I was just videoing the boys out in the garden, 135 00:06:10,760 --> 00:06:13,920 and there is a moment Charlie gets in the car and Harry drives 136 00:06:13,960 --> 00:06:18,160 him into bushes and leaves him there, 137 00:06:18,200 --> 00:06:21,080 which I thought at the time was really quite a funny little, 138 00:06:21,120 --> 00:06:24,440 little clip. But when Charlie then bites Harry, 139 00:06:24,480 --> 00:06:26,920 it sort of feels a little bit like just desserts because 140 00:06:26,960 --> 00:06:27,960 he's got him back. 141 00:06:28,000 --> 00:06:31,720 (GIGGLES) 142 00:06:31,760 --> 00:06:32,920 NARRATOR: He posted it on YouTube, 143 00:06:32,960 --> 00:06:36,280 expecting feedback from one person. 144 00:06:36,320 --> 00:06:38,640 HARRY DAVIES-CARR: Charlie bit me. 145 00:06:38,680 --> 00:06:41,160 NARRATOR: Instead, within ten months it had been viewed 146 00:06:41,200 --> 00:06:44,280 eleven and a half million times. 147 00:06:44,320 --> 00:06:47,280 Everyone wants to know what is his secret. 148 00:06:47,320 --> 00:06:48,880 HOWARD DAVIES-CARR: I think that is the beauty of a viral video, 149 00:06:48,920 --> 00:06:50,520 there is no secret. 150 00:06:50,560 --> 00:06:53,440 If there was a secret, I would have made a second, wouldn't I? 151 00:06:53,480 --> 00:06:58,440 NARRATOR: But some academics who've studied virals disagree. 152 00:06:58,480 --> 00:07:00,640 PROF. JONAH BERGER: Some people think that viral's just random, 153 00:07:00,680 --> 00:07:03,440 luck, chance that it's like bottling lightening. 154 00:07:03,480 --> 00:07:04,320 But it's not. 155 00:07:04,360 --> 00:07:06,400 There's a science behind it. 156 00:07:06,440 --> 00:07:10,240 NARRATOR: A science that was about to be exploited. 157 00:07:10,280 --> 00:07:14,640 ♪ [MUSIC] ♪ 158 00:07:14,680 --> 00:07:17,760 Even before Charlie Bit My Finger had entered the culture, 159 00:07:17,800 --> 00:07:22,040 a video emerged of Brazilian soccer star Ronaldinho. 160 00:07:22,080 --> 00:07:23,880 ♪ [MUSIC] ♪ 161 00:07:23,920 --> 00:07:27,640 What he does next is almost unbelievable. 162 00:07:27,680 --> 00:07:29,960 JASON TANZ: So the Ronaldinho video was one of YouTube's 163 00:07:30,000 --> 00:07:31,400 first big sensations, 164 00:07:31,440 --> 00:07:33,240 in part because it was capturing something that seemed 165 00:07:33,280 --> 00:07:38,360 so super human, this great soccer player kicking 166 00:07:38,400 --> 00:07:41,480 the ball off the cross beam of the goal four times in a row. 167 00:07:43,440 --> 00:07:46,000 NARRATOR: The buzz wasn't about Ronaldinho's ball skills, 168 00:07:46,040 --> 00:07:48,840 but whether or not the video was real. 169 00:07:48,880 --> 00:07:50,400 JASON TANZ: There is something a little bit suspicious 170 00:07:50,440 --> 00:07:52,840 about the golden box with the Nikes in them that he opens, 171 00:07:52,880 --> 00:07:55,680 ♪ [MUSIC] ♪ 172 00:07:55,720 --> 00:07:58,160 And the way that it pulls back so you can't really see 173 00:07:58,200 --> 00:08:01,480 the detail so well at the most important moments. 174 00:08:01,520 --> 00:08:03,640 There was a lot of speculation over whether it was real or fake 175 00:08:03,680 --> 00:08:06,120 and debates that went on online. 176 00:08:06,160 --> 00:08:09,040 NARRATOR: The clip is the first to reach a million hits 177 00:08:09,080 --> 00:08:13,680 before the creators are soon exposed as Nike. 178 00:08:13,720 --> 00:08:15,120 TOM STANDAGE: And that made lightbulbs come on all over 179 00:08:15,160 --> 00:08:18,400 the place, that actually there was potential in YouTube 180 00:08:18,440 --> 00:08:21,000 and online video as an advertising medium. 181 00:08:21,040 --> 00:08:23,280 NARRATOR: Nike had subverted the home video viral 182 00:08:23,320 --> 00:08:25,520 and commercialized it. 183 00:08:25,560 --> 00:08:28,480 The next mutation would be even more surprising. 184 00:08:28,520 --> 00:08:30,480 BREE: Well, I guess my video blog is about me. 185 00:08:30,520 --> 00:08:34,040 My name is Bree, I'm 16. Ummm. 186 00:08:34,080 --> 00:08:38,040 I don't really wanna tell you where I live because you could, 187 00:08:38,080 --> 00:08:40,560 like, stalk me. 188 00:08:40,600 --> 00:08:44,200 NARRATOR: On June 16th 2006, a video appears on YouTube 189 00:08:44,240 --> 00:08:48,760 with the tagline Lonelygirl15. 190 00:08:48,800 --> 00:08:51,280 Within three months, the teenage star would be the subject 191 00:08:51,320 --> 00:08:55,120 of a media frenzy, bringing YouTube to mass attention. 192 00:08:55,160 --> 00:08:57,760 ♪ [MUSIC] ♪ 193 00:08:57,800 --> 00:09:00,360 JASON TANZ: Lonelygirl15 was this cute, 194 00:09:00,400 --> 00:09:02,240 really candid teenager. 195 00:09:02,280 --> 00:09:03,880 She was sort of fighting with her parents a lot 196 00:09:03,920 --> 00:09:05,680 and she was arguing with her boyfriend 197 00:09:05,720 --> 00:09:07,120 and if you wrote an email to her, 198 00:09:07,160 --> 00:09:08,800 she would respond to you and say, Thanks for the idea, 199 00:09:08,840 --> 00:09:10,320 you know, here's another thought, 200 00:09:10,360 --> 00:09:14,080 so people formed this really personal connection to her. 201 00:09:14,120 --> 00:09:17,320 NARRATOR: Within three months, over half a million viewers 202 00:09:17,360 --> 00:09:22,320 are tuning in for Lonelygirl15's updates. 203 00:09:22,360 --> 00:09:25,000 The more eagle-eyed of them began to notice that 204 00:09:25,040 --> 00:09:27,760 Bree's bedroom blog is just... 205 00:09:27,800 --> 00:09:29,280 JASON TANZ: It was just a little too neat, 206 00:09:29,320 --> 00:09:30,760 you know, the edits were a little bit too good, 207 00:09:30,800 --> 00:09:32,600 the music was synced up too well. 208 00:09:32,640 --> 00:09:36,520 One fan went through and noted all of the items in her bedroom 209 00:09:36,560 --> 00:09:39,400 were from Target, so there was some conjecture that maybe 210 00:09:39,440 --> 00:09:42,120 this was some sort of viral marketing. 211 00:09:42,160 --> 00:09:44,320 NARRATOR: Fans demand answers from Bree. 212 00:09:46,160 --> 00:09:51,200 When she doesn't reply, an LA Times reporter smells a scoop. 213 00:09:51,240 --> 00:09:53,200 RICHARD RUSHFIELD: It was a great mystery, 214 00:09:53,240 --> 00:09:57,160 this girl hiding in plain sight, as it were. 215 00:09:57,200 --> 00:10:02,040 NARRATOR: He sets off to learn the true identity of Lonelygirl 216 00:10:02,080 --> 00:10:06,280 But no one was quite expecting what he would uncover. 217 00:10:06,320 --> 00:10:07,880 ♪ [MUSIC] ♪ 218 00:10:07,920 --> 00:10:09,680 RICHARD RUSHFIELD: And that's when we knew we had her. 219 00:10:13,840 --> 00:10:17,960 NARRATOR: In the summer of 2006, the viral video went mainstream 220 00:10:18,000 --> 00:10:21,840 as an online mystery turned into a real world manhunt. 221 00:10:21,880 --> 00:10:24,680 ♪ [MUSIC] ♪ 222 00:10:24,720 --> 00:10:27,560 The race was on to track down the vlogger behind the latest 223 00:10:27,600 --> 00:10:31,480 YouTube sensation, Lonelygirl15. 224 00:10:31,520 --> 00:10:36,000 BREE: Ok, so I'm kind of in a blue mood again today. 225 00:10:36,040 --> 00:10:37,880 JASON TANZ: This was, like, huge national news. 226 00:10:37,920 --> 00:10:39,720 She wouldn't say where she lived, 227 00:10:39,760 --> 00:10:41,840 so there was this kind of treasure hunt kind of aspect 228 00:10:41,880 --> 00:10:43,120 to it. 229 00:10:43,160 --> 00:10:44,720 BREE: I've been calling my parents all day. 230 00:10:44,760 --> 00:10:47,400 NARRATOR: Gradually the videos began to take the form 231 00:10:47,440 --> 00:10:50,280 of a thriller, with a plot almost as intriguing 232 00:10:50,320 --> 00:10:52,560 as Lonelygirl herself. 233 00:10:52,600 --> 00:10:53,960 RICHARD RUSHFIELD: It was a great mystery. 234 00:10:54,000 --> 00:10:56,920 No-one knew who she was and no-one could find her. 235 00:10:56,960 --> 00:10:59,160 Let's find who this girl is. 236 00:10:59,200 --> 00:11:00,240 BREE: What are they doing? 237 00:11:00,280 --> 00:11:01,880 ♪ [MUSIC] ♪ 238 00:11:01,920 --> 00:11:04,320 RICHARD RUSHFIELD: There was a botanist who analyzed the flora 239 00:11:04,360 --> 00:11:06,880 and the fauna in the video and said it could only appear 240 00:11:06,920 --> 00:11:10,360 in this one little portion of Northern California. 241 00:11:10,400 --> 00:11:11,960 NARRATOR: But where? 242 00:11:12,000 --> 00:11:14,960 After ten fruitless weeks, the reporter and colleagues launched 243 00:11:15,000 --> 00:11:18,360 an audacious sting to out Lonelygirl15 244 00:11:18,400 --> 00:11:20,000 using an email tracker. 245 00:11:21,800 --> 00:11:24,480 RICHARD RUSHFIELD: In those, days when you sent a message 246 00:11:24,520 --> 00:11:27,600 through MySpace, you could implant a tracking code 247 00:11:27,640 --> 00:11:32,880 that allowed you to see where that message had been opened. 248 00:11:32,920 --> 00:11:35,040 We set up a lot of fake accounts pretending to be fans 249 00:11:35,080 --> 00:11:40,280 of Lonelygirl and sent messages to her MySpace page 250 00:11:40,320 --> 00:11:41,840 and it was opened in a server belonging 251 00:11:41,880 --> 00:11:43,560 to the Creative Artists' Agency, 252 00:11:43,600 --> 00:11:46,160 ♪ [MUSIC] ♪ 253 00:11:46,200 --> 00:11:48,000 and that's when we knew we had her. 254 00:11:48,920 --> 00:11:51,400 NARRATOR: The Creative Artists' Agency represents actors, 255 00:11:51,440 --> 00:11:53,520 writers and directors. 256 00:11:53,560 --> 00:11:55,480 When Richard confronts them with the evidence, 257 00:11:55,520 --> 00:11:57,760 the real Bree comes forward. 258 00:11:57,800 --> 00:12:00,680 19 year old actress, Jessica Rose. 259 00:12:00,720 --> 00:12:03,560 BROADCASTER: Millions believed in her, but it was all an act. 260 00:12:03,600 --> 00:12:07,160 Now for the first time, meet the girl behind Lonelygirl 261 00:12:07,200 --> 00:12:09,840 and the men who pulled the strings. 262 00:12:09,880 --> 00:12:11,800 MILES BECKETT: So the idea was we're gonna build 263 00:12:11,840 --> 00:12:14,800 a huge audience, we're gonna make them committed 264 00:12:14,840 --> 00:12:17,200 and passionate about this character and the storyline. 265 00:12:17,240 --> 00:12:18,480 DIRECTOR: Cut. 266 00:12:18,520 --> 00:12:19,600 MILES BECKETT: she's gonna run away from home 267 00:12:19,640 --> 00:12:21,240 and then we're gonna release a DVD 268 00:12:21,280 --> 00:12:23,320 that will be an independent feature film 269 00:12:23,360 --> 00:12:25,560 about the story of a group of fans on YouTube 270 00:12:25,600 --> 00:12:27,920 trying to find this girl who's vanished. 271 00:12:27,960 --> 00:12:29,400 NARRATOR: The movie never happened, 272 00:12:29,440 --> 00:12:32,280 but Lonelygirl continued online for two years. 273 00:12:32,320 --> 00:12:34,400 BREE: I now see the world from a completely different point 274 00:12:34,440 --> 00:12:36,280 of view from when I was four. 275 00:12:36,320 --> 00:12:38,000 ♪ [MUSIC] ♪ 276 00:12:38,040 --> 00:12:40,480 NARRATOR: The YouTube viral video was evolving at faster 277 00:12:40,520 --> 00:12:43,480 and faster rates. 278 00:12:43,520 --> 00:12:46,240 But some videos were more infectious than others, 279 00:12:47,960 --> 00:12:50,720 inspiring viewers not just to watch, 280 00:12:50,760 --> 00:12:53,160 but to make a version of their own. 281 00:12:54,120 --> 00:12:56,880 One of the first videos to have this effect was created 282 00:12:56,920 --> 00:13:00,280 by an unlikely pair of backyard chemists. 283 00:13:00,320 --> 00:13:02,560 FRITZ GROBE: My name is Fritz and I had 20 years working 284 00:13:02,600 --> 00:13:04,240 as a professional juggler. 285 00:13:04,280 --> 00:13:06,080 STEPHEN VOLTZ: My name's Steven and I had 20 years 286 00:13:06,120 --> 00:13:07,840 as a trial lawyer, 287 00:13:07,880 --> 00:13:09,960 but a friend of ours told us about this 288 00:13:10,000 --> 00:13:11,480 Coke and Mentos experiment. 289 00:13:11,520 --> 00:13:13,400 He asked me, have you ever heard about this crazy thing? 290 00:13:13,440 --> 00:13:16,040 You drop Mentos into the Diet Coke and something happens. 291 00:13:18,040 --> 00:13:20,200 FRITZ GROBE: And so Stephen came to visit me and said, 292 00:13:20,240 --> 00:13:21,360 we gotta try this. 293 00:13:21,400 --> 00:13:23,120 ♪ [MUSIC] ♪ 294 00:13:23,160 --> 00:13:25,640 So we went out into the backyard, like a lot of people, 295 00:13:25,680 --> 00:13:28,240 dropped a handful of Mentos into a bottle of Coke. 296 00:13:30,400 --> 00:13:32,280 Oh, this is awesome. 297 00:13:32,320 --> 00:13:33,360 STEPHEN VOLTZ: That's how it started. 298 00:13:33,400 --> 00:13:35,760 ♪ [MUSIC] ♪ 299 00:13:35,800 --> 00:13:39,080 NARRATOR: On June 3 2006, Stephen and Fritz posted 300 00:13:39,120 --> 00:13:42,360 their own Coke and Mentos display online, 301 00:13:42,400 --> 00:13:46,120 an epic 101 bottle tribute to the Bellagio fountain 302 00:13:46,160 --> 00:13:48,680 in Las Vegas. 303 00:13:48,720 --> 00:13:50,040 FRITZ GROBE: When we first put our video online, 304 00:13:50,080 --> 00:13:51,800 it was a Saturday morning in June. 305 00:13:51,840 --> 00:13:55,000 We told exactly one person. 306 00:13:55,040 --> 00:13:56,320 ♪ [MUSIC] ♪ 307 00:13:56,360 --> 00:13:57,840 STEPHEN VOLTZ: The next day we'd 14,000 views 308 00:13:57,880 --> 00:14:00,280 and by next afternoon had hundreds of thousands. 309 00:14:00,320 --> 00:14:02,560 FRITZ GROBE: All from telling, FRITZ/STEPHEN: One person. 310 00:14:03,880 --> 00:14:07,320 NARRATOR: By the end of 2006, their Coke and Mentos spectacle 311 00:14:07,360 --> 00:14:13,360 had turned into a YouTube mega viral with 12.5 million views. 312 00:14:13,400 --> 00:14:14,960 ♪ [MUSIC] ♪ 313 00:14:15,000 --> 00:14:17,480 And something about it made people want to make Coke Mentos 314 00:14:17,520 --> 00:14:19,360 videos of their own. 315 00:14:19,400 --> 00:14:23,720 ♪ [MUSIC] ♪ 316 00:14:23,760 --> 00:14:25,480 TOM STANDAGE: Diet Coke and Mentos, what a fantastic meme. 317 00:14:25,520 --> 00:14:27,400 MAN: I can put the Mentos in your mouth, 318 00:14:27,440 --> 00:14:28,960 TOM STANDAGE: I've done it myself, 319 00:14:29,000 --> 00:14:30,640 I've made my own film of it, I've put it on YouTube, in fact. 320 00:14:30,680 --> 00:14:32,240 It's great, it works on so many levels. 321 00:14:32,280 --> 00:14:34,080 On the one hand, it's sort of a science experiment 322 00:14:34,120 --> 00:14:36,480 you see it and you go, really? Does that really work? 323 00:14:36,520 --> 00:14:38,960 ♪ [MUSIC] ♪ 324 00:14:39,000 --> 00:14:41,560 MAN: Dear God. 325 00:14:41,600 --> 00:14:43,280 Ughhh... All right. 326 00:14:43,320 --> 00:14:47,560 I think this is not going so well. 327 00:14:47,600 --> 00:14:49,160 NARRATOR: Stephen and Fritz have their own theory 328 00:14:49,200 --> 00:14:51,240 for its viral success. 329 00:14:51,280 --> 00:14:53,520 FRITZ GROBE: Everyone's favorite moment on our video, 330 00:14:53,560 --> 00:14:57,320 they always say it's, that's that moment of humanity 331 00:14:57,360 --> 00:14:58,960 that you can really connect with. 332 00:14:59,000 --> 00:15:01,720 That's what helps make it extra contagious. 333 00:15:01,760 --> 00:15:04,560 NARRATOR: The contagion boosted global sales of Diet Coke 334 00:15:04,600 --> 00:15:10,440 by five per cent; Mentos, 15 per cent. 335 00:15:10,480 --> 00:15:14,080 Silicon Valley's giants took notice of YouTube's 336 00:15:14,120 --> 00:15:15,400 growing power. 337 00:15:16,560 --> 00:15:19,400 Meanwhile the explosion of video content meant that YouTube's 338 00:15:19,440 --> 00:15:22,760 servers were sent into virtual meltdown. 339 00:15:22,800 --> 00:15:25,000 STEVE CHEN: And there were times where we were hours away 340 00:15:25,040 --> 00:15:27,240 from running out of hard drive space, 341 00:15:27,280 --> 00:15:29,560 storage space and we just overall, 342 00:15:29,600 --> 00:15:32,200 we couldn't take anymore videos. 343 00:15:32,240 --> 00:15:34,240 There was, like, four hours left. 344 00:15:34,280 --> 00:15:38,080 I didn't think it was going to blow up that quickly. 345 00:15:38,120 --> 00:15:40,360 I mean, it was a good thing, but it was my credit card 346 00:15:40,400 --> 00:15:42,320 that was getting blown up as well. 347 00:15:42,360 --> 00:15:46,160 NARRATOR: YouTube needed a bigger home, fast. 348 00:15:46,200 --> 00:15:49,080 NEWS ANCHOR: YouTube, a website that didn't even exist 349 00:15:49,120 --> 00:15:50,600 two years ago, 350 00:15:50,640 --> 00:15:55,600 was purchased today by Google for 1.65 billion dollars. 351 00:15:55,640 --> 00:15:56,760 ♪ [MUSIC] ♪ 352 00:15:56,800 --> 00:15:59,000 [LAUGHING] 353 00:15:59,040 --> 00:16:00,560 MAN: I don't know. 354 00:16:00,600 --> 00:16:01,920 TOM STANDAGE: The acquisition of YouTube by Google was one of 355 00:16:01,960 --> 00:16:03,720 the best deals in the history of the world. 356 00:16:03,760 --> 00:16:07,600 The estimated value of YouTube now is something like 357 00:16:07,640 --> 00:16:08,800 70 or 80 billion. 358 00:16:08,840 --> 00:16:10,440 [LAUGHING] 359 00:16:10,480 --> 00:16:12,360 STEVE CHEN/CHAD EVANS: The king of servers and the king of video 360 00:16:12,400 --> 00:16:14,440 have gotten together. We're gonna have it our way. 361 00:16:14,480 --> 00:16:17,960 NARRATOR: YouTube now had the resources of a major player. 362 00:16:18,000 --> 00:16:20,360 ♪ [MUSIC] ♪ 363 00:16:20,400 --> 00:16:24,880 The viral video was about to take off in a whole new way. 364 00:16:24,920 --> 00:16:29,760 ♪ [MUSIC] ♪ 365 00:16:29,800 --> 00:16:31,360 SCOOTER BRAUN: I was looking for the right person 366 00:16:31,400 --> 00:16:32,720 who could do it. 367 00:16:32,760 --> 00:16:35,720 I was looking for that star who was truly a star. 368 00:16:35,760 --> 00:16:38,600 NARRATOR: Scooter Braun was an ambitious music exec 369 00:16:38,640 --> 00:16:41,600 who recognized YouTube's potential early on. 370 00:16:41,640 --> 00:16:44,760 JUSTIN BIEBER: ♪ I will sing my song 'til I go mad, ♪ 371 00:16:44,800 --> 00:16:46,240 ♪ you're my girl. ♪ 372 00:16:46,280 --> 00:16:48,320 ♪ I'm gonna tell it to the whole wide world. ♪ 373 00:16:48,360 --> 00:16:51,800 NARRATOR: On YouTube, Scooter found a 13 year old Canadian kid 374 00:16:51,840 --> 00:16:56,000 who'd posted a video of himself performing in a talent contest. 375 00:16:56,040 --> 00:16:58,960 He first tried to launch him with the record labels. 376 00:16:59,000 --> 00:17:00,600 SCOOTER BRAUN: Everyone said no. 377 00:17:00,640 --> 00:17:03,920 Everyone said no because they said it was kids on YouTube, 378 00:17:03,960 --> 00:17:07,480 you can't monetize this, so the only way to make people 379 00:17:07,520 --> 00:17:12,360 understand was to not care about the gatekeepers any more, 380 00:17:12,400 --> 00:17:15,440 not care about the suits and care about the people. 381 00:17:15,480 --> 00:17:18,800 JUSTIN BIEBER: ♪ This is what I found. Nobody wants to be, ♪ 382 00:17:18,840 --> 00:17:20,680 NARRATOR: So Scooter turned back to YouTube 383 00:17:20,720 --> 00:17:23,120 and devised strategies for building Bieber 384 00:17:23,160 --> 00:17:24,360 a cult following. 385 00:17:24,400 --> 00:17:25,840 JUSTIN BIEBER: You gonna sing with me or what? 386 00:17:25,880 --> 00:17:28,080 SCOOTER BRAUN: One of the tricks that I used, 387 00:17:28,120 --> 00:17:32,080 that I've actually never talked about in any interview, 388 00:17:32,120 --> 00:17:34,680 is that I never let him introduce himself. 389 00:17:34,720 --> 00:17:38,040 ♪ [MUSIC] ♪ 390 00:17:38,080 --> 00:17:41,360 The reason I did that is because when you watch a video 391 00:17:41,400 --> 00:17:43,200 when someone doesn't introduce themselves 392 00:17:43,240 --> 00:17:45,400 and the video's extraordinary, 393 00:17:45,440 --> 00:17:47,160 you feel like you're getting to see something 394 00:17:47,200 --> 00:17:49,880 you're not supposed to see, it's more exciting, 395 00:17:49,920 --> 00:17:52,760 and that was one of the tricks that I felt worked for us 396 00:17:52,800 --> 00:17:54,920 and made those views even bigger and bigger. 397 00:17:54,960 --> 00:17:56,880 ♪ [MUSIC] ♪ 398 00:17:56,920 --> 00:18:00,280 NARRATOR: Then the time came to test Bieber's online popularity 399 00:18:00,320 --> 00:18:01,520 in the real world. 400 00:18:01,560 --> 00:18:02,960 ♪ [MUSIC] ♪ 401 00:18:03,000 --> 00:18:05,280 Neither Scooter nor the music industry predicted 402 00:18:05,320 --> 00:18:08,400 how it was about to change everything. 403 00:18:08,440 --> 00:18:11,120 SCOOTER BRAUN: I announced with social media that he was going 404 00:18:11,160 --> 00:18:14,160 to do an acoustic performance and sign autographs 405 00:18:14,200 --> 00:18:17,800 in front of the Universal Music building in London. 406 00:18:17,840 --> 00:18:19,120 JUSTIN BIEBER: If you guys don't wanna stop me, 407 00:18:19,160 --> 00:18:23,080 you have to sing along (UNINTELLIGIBLE) my time. 408 00:18:23,120 --> 00:18:25,320 SCOOTER BRAUN: He played his guitar and the whole crowd 409 00:18:25,360 --> 00:18:27,880 was singing all the words at one time. 410 00:18:27,920 --> 00:18:30,400 ♪ [MUSIC] ♪ 411 00:18:30,440 --> 00:18:33,000 JUSTIN BIEBER/CROWD MEMBERS: ♪ My one love, my one heart, ♪ 412 00:18:33,040 --> 00:18:34,600 SCOOTER BRAUN: Everyone at the label was looking out 413 00:18:34,640 --> 00:18:37,160 of their widows just in complete shock because no-one had ever 414 00:18:37,200 --> 00:18:40,360 pulled a crowd that big. 415 00:18:40,400 --> 00:18:43,080 He didn't even have a song out there, 416 00:18:43,120 --> 00:18:47,160 and that's when I knew that it was working, 417 00:18:47,200 --> 00:18:48,280 JUSTIN BIEBER: It was crazy. 418 00:18:48,320 --> 00:18:50,000 There's a lot of girls, as you can see. 419 00:18:50,040 --> 00:18:51,240 SCOOTER BRAUN: It's because of YouTube. 420 00:18:51,280 --> 00:18:52,760 MAN: Oh, here we go. 421 00:18:52,800 --> 00:18:55,520 Justin Bieber was the thesis statement of taking a person 422 00:18:55,560 --> 00:18:57,560 from YouTube and using YouTube as a platform 423 00:18:57,600 --> 00:19:00,640 and building it into a worldwide star. 424 00:19:00,680 --> 00:19:04,360 He was the first true social media worldwide phenomenon 425 00:19:04,400 --> 00:19:08,080 and YouTube was the platform I chose to make that happen. 426 00:19:08,120 --> 00:19:11,400 YouTube has completely changed the music industry 427 00:19:11,440 --> 00:19:13,800 on how we discover and how we promote things. 428 00:19:13,840 --> 00:19:16,280 If you go to a record label now and you say, 429 00:19:16,320 --> 00:19:17,800 Hey I have this new artist, they say, Well, 430 00:19:17,840 --> 00:19:19,600 can you send me a YouTube, you know, clip? 431 00:19:19,640 --> 00:19:21,480 And how many views does it have? 432 00:19:21,520 --> 00:19:23,960 Gatekeepers are meaning less and less and less 433 00:19:24,000 --> 00:19:28,600 and the people mean more and more and more and that, 434 00:19:28,640 --> 00:19:30,280 it's democracy. 435 00:19:31,240 --> 00:19:33,600 NARRATOR: Scooter had created YouTube's first ever 436 00:19:33,640 --> 00:19:35,920 global superstar, 437 00:19:35,960 --> 00:19:39,280 but no-one could have seen the epidemic heading our way. 438 00:19:39,320 --> 00:19:43,920 PSY: My biggest regret of entire my life was making 439 00:19:43,960 --> 00:19:45,600 that horse dance move. 440 00:19:47,640 --> 00:19:49,080 PSY: Oppa Gangnam Style. 441 00:19:49,480 --> 00:19:52,160 JUSTIN BIEBER: ♪ This is what I found. Nobody ever, ♪ 442 00:19:52,200 --> 00:19:54,040 NARRATOR: Within years of its launch, 443 00:19:54,080 --> 00:19:56,960 YouTube made it possible to almost instantly transform 444 00:19:57,000 --> 00:19:59,400 budding pop stars into global celebrities. 445 00:19:59,440 --> 00:20:02,040 ♪ [MUSIC] ♪ 446 00:20:02,080 --> 00:20:05,600 The next superstar could be anyone and, as it turns out, 447 00:20:05,640 --> 00:20:06,920 from anywhere. 448 00:20:06,960 --> 00:20:08,200 ♪ [MUSIC] ♪ 449 00:20:08,240 --> 00:20:10,440 PSY: ♪ [MUSIC] ♪ 450 00:20:10,480 --> 00:20:14,160 NARRATOR: Psy was a South Korean pop star barely known outside 451 00:20:14,200 --> 00:20:19,240 of his country, but with over 10 hit singles to his name. 452 00:20:19,280 --> 00:20:21,760 PSY: My previous songs and previous dance moves 453 00:20:21,800 --> 00:20:25,680 and previous video, all of them were, like, similar. 454 00:20:25,720 --> 00:20:34,440 PSY: ♪ [MUSIC] ♪ 455 00:20:34,480 --> 00:20:37,320 NARRATOR: Then, in 2012, he wrote a song poking fun 456 00:20:37,360 --> 00:20:38,920 at his swanky neighborhood, 457 00:20:38,960 --> 00:20:40,720 Gangnam, 458 00:20:40,760 --> 00:20:44,960 and threw his energy into creating a new dance move. 459 00:20:45,000 --> 00:20:48,240 PSY: Gangnam is a name of district in Korea. 460 00:20:48,280 --> 00:20:52,400 You might think the district as some sort of Beverly Hills type, 461 00:20:52,440 --> 00:20:55,760 hot end, wealthy area. 462 00:20:55,800 --> 00:21:00,680 I have my own choreograph teams in Korea and we were focused 463 00:21:00,720 --> 00:21:03,080 on making a new move for the new song. 464 00:21:03,120 --> 00:21:06,440 We literally tried everything on the universe, 465 00:21:06,480 --> 00:21:11,320 not just horse but every animal, every creatures on the universe. 466 00:21:11,360 --> 00:21:13,760 PSY: ♪ [MUSIC] ♪ 467 00:21:13,800 --> 00:21:17,080 NARRATOR: PSY finally settled on an equine dance and made a video 468 00:21:17,120 --> 00:21:20,280 intended only for Korean broadcast. 469 00:21:20,320 --> 00:21:25,200 PSY: I was not friendly with internet things at all, 470 00:21:25,240 --> 00:21:29,840 so I didn't do Twitter and I didn't do Facebook 471 00:21:29,880 --> 00:21:32,800 and I honestly didn't know that much about 472 00:21:32,840 --> 00:21:35,720 YouTube before Gangnam Style. 473 00:21:35,760 --> 00:21:37,520 NARRATOR: But one of his team persuaded him to post 474 00:21:37,560 --> 00:21:39,720 the new video onto YouTube. 475 00:21:39,760 --> 00:21:42,480 Two weeks later, he gets a call from a major player 476 00:21:42,520 --> 00:21:43,760 in the music business. 477 00:21:43,800 --> 00:21:46,120 ♪ [MUSIC] ♪ 478 00:21:46,160 --> 00:21:48,160 SCOOTER BRAUN: My buddy sent me a video that had 100,000 479 00:21:48,200 --> 00:21:50,560 views out of Korea and I said, I can make this huge. 480 00:21:50,600 --> 00:21:51,840 He goes, you want him to do it in English? 481 00:21:51,880 --> 00:21:54,360 I said, No, I want him to keep it in Korean, 482 00:21:54,400 --> 00:21:57,000 and two weeks later I'm talking with his translator 483 00:21:57,040 --> 00:21:59,640 explaining that I wanna keep it in Korean. 484 00:21:59,680 --> 00:22:02,040 PSY, he looks at me, looks at his translator, 485 00:22:02,080 --> 00:22:04,800 looks at me again and goes, If you come drinking with me 486 00:22:04,840 --> 00:22:07,600 in Korea Town tonight, I'll do this deal, 487 00:22:07,640 --> 00:22:09,800 and I looked at him and I said, You speak English? 488 00:22:09,840 --> 00:22:12,160 And he goes, I went to Berkeley. 489 00:22:12,200 --> 00:22:13,920 SCOOTER BRAUN: To Psy. 490 00:22:13,960 --> 00:22:15,120 To Korea. 491 00:22:15,160 --> 00:22:18,080 To breaking down barriers. To the future. 492 00:22:18,120 --> 00:22:18,960 PSY: Thanks a lot. 493 00:22:19,000 --> 00:22:20,760 ♪ [MUSIC] ♪ 494 00:22:20,800 --> 00:22:22,520 NARRATOR: Scooter and his team used their network 495 00:22:22,560 --> 00:22:25,640 to help spread Gangnam Style fever in the West. 496 00:22:25,680 --> 00:22:27,720 [CLAPPING] 497 00:22:27,760 --> 00:22:29,760 ♪ [MUSIC] ♪ 498 00:22:29,800 --> 00:22:33,000 PSY: A lot of worldwide celebrities started to tweet 499 00:22:33,040 --> 00:22:39,160 my video - Britney Spears, Robbie Williams, Tom Cruise. 500 00:22:39,200 --> 00:22:42,640 People told me, like, your song became, like, 501 00:22:42,680 --> 00:22:46,800 trending off the Twitter, and I was like, Trending? 502 00:22:46,840 --> 00:22:48,440 What is trending? (LAUGHS) 503 00:22:48,480 --> 00:22:50,120 ♪ [MUSIC] ♪ 504 00:22:50,160 --> 00:22:55,320 PSY: There were a lot of people eager to learn the dance moves. 505 00:22:55,360 --> 00:22:56,880 NARRATOR: It seemed no one was immune 506 00:22:56,920 --> 00:22:58,600 from the Gangnam infection, 507 00:22:58,640 --> 00:23:02,040 not even the Secretary General of the United Nations. 508 00:23:03,720 --> 00:23:07,120 PSY: He became the second famous Korean in the universe 509 00:23:07,160 --> 00:23:08,440 right now. 510 00:23:08,480 --> 00:23:11,200 NARRATOR: And it triggered countless copycats. 511 00:23:11,240 --> 00:23:12,000 PROF. JONAH BERGER: I think it was really 512 00:23:12,040 --> 00:23:13,320 a cultural phenomenon. 513 00:23:13,360 --> 00:23:15,360 What he was doing was crazy, it was surprising, 514 00:23:15,400 --> 00:23:16,920 and so they shared it with other people 'cause 515 00:23:16,960 --> 00:23:18,800 they couldn't believe what was happening. 516 00:23:18,840 --> 00:23:22,960 PSY: Like, once it exploded, you know, like, huge, I was, like, 517 00:23:23,000 --> 00:23:26,000 surprised literally every day and every moment, like, Wow, 518 00:23:26,040 --> 00:23:28,320 wow, wow, wow, wow, wow, wow, wow. 519 00:23:28,360 --> 00:23:29,960 BRENDAN GAHAN: Nothing draws a crowd like a crowd. 520 00:23:30,000 --> 00:23:32,880 A few people share it and then they see their friends share it 521 00:23:32,920 --> 00:23:35,240 and they don't wanna be left out, so next thing you know, 522 00:23:35,280 --> 00:23:38,000 they start sharing it and it becomes this snowball. 523 00:23:38,040 --> 00:23:40,560 KEVIN ALLOCCA: We watched as this video spread from Korea 524 00:23:40,600 --> 00:23:44,480 to the United States to South America to Europe. 525 00:23:44,520 --> 00:23:46,520 NARRATOR: As Gangnam style continues to rack up 526 00:23:46,560 --> 00:23:49,320 one million views per day, 527 00:23:49,360 --> 00:23:52,200 will Psy always be living in its shadow? 528 00:23:52,240 --> 00:23:53,840 ♪ [MUSIC] ♪ 529 00:23:53,880 --> 00:23:57,520 PSY: My biggest regret of entire my life 530 00:23:57,560 --> 00:24:01,440 was making that horse dance move, you know? 531 00:24:01,480 --> 00:24:02,600 I cannot top it. 532 00:24:02,640 --> 00:24:04,880 I cannot top it, you know? 533 00:24:04,920 --> 00:24:07,840 SCOOTER BRAUN: We came up with a game plan and that video now 534 00:24:07,880 --> 00:24:10,280 is the most watched video in the history of the internet. 535 00:24:10,320 --> 00:24:15,000 NARRATOR: Gangnam Style has now been watched 2.3 billion times. 536 00:24:15,040 --> 00:24:17,320 That's the equivalent of everyone in China, 537 00:24:17,360 --> 00:24:20,200 Europe and America combined. 538 00:24:20,240 --> 00:24:21,320 TODD WASSERMAN: It's incredible. 539 00:24:21,360 --> 00:24:22,880 It's like being struck by lightning, 540 00:24:22,920 --> 00:24:24,080 something that happened and I don't think will ever happen 541 00:24:24,120 --> 00:24:25,520 again on that scale. 542 00:24:25,560 --> 00:24:27,600 PSY: ♪ Korean what I'm saying ♪ 543 00:24:27,640 --> 00:24:29,560 SCOOTER BRAUN: He gave a little bit of happiness to everyone 544 00:24:29,600 --> 00:24:31,520 and music has always done that. 545 00:24:31,560 --> 00:24:37,520 The difference is now a slightly overweight - sorry, Psy 546 00:24:37,560 --> 00:24:41,400 man from Korea can make a dance and a song 547 00:24:41,440 --> 00:24:45,000 and an incredible piece of content with that video, 548 00:24:45,040 --> 00:24:48,360 put it online and the entire world can enjoy it 549 00:24:48,400 --> 00:24:49,840 within seconds. 550 00:24:49,880 --> 00:24:51,520 That was never possible before. 551 00:24:51,560 --> 00:24:53,800 NARRATOR: Gangnam Style showed that YouTube now reached 552 00:24:53,840 --> 00:24:56,680 a global population like nothing else. 553 00:24:56,720 --> 00:25:01,160 Soon, it wasn't only pop stars harnessing their power. 554 00:25:01,200 --> 00:25:03,360 BARACK OBAMA: Yes we can. [CROWD CHEERING] 555 00:25:03,400 --> 00:25:04,720 Yes we can. 556 00:25:06,960 --> 00:25:08,440 NARRATOR: And for better or worse, 557 00:25:08,480 --> 00:25:12,360 YouTube became the propaganda tool of our time. 558 00:25:15,240 --> 00:25:18,880 In 2008, one visionary recognized the internet's 559 00:25:18,920 --> 00:25:22,280 ability to reach a new audience. 560 00:25:22,320 --> 00:25:25,080 But did YouTube help elect an outsider 561 00:25:25,120 --> 00:25:27,120 as President of the United States? 562 00:25:33,040 --> 00:25:36,600 In 2007, Barack Obama was up against the well-financed 563 00:25:36,640 --> 00:25:39,240 Hillary Clinton in the Democratic Presidential 564 00:25:39,280 --> 00:25:40,880 nomination. 565 00:25:40,920 --> 00:25:43,320 JOE ROSPARS: Hilary Clinton had most of the party establishment 566 00:25:43,360 --> 00:25:47,160 behind her and so the only path for Obama was to build a big 567 00:25:47,200 --> 00:25:50,200 national grassroots movement from scratch. 568 00:25:50,240 --> 00:25:54,600 NARRATOR: Joe Rospars was a new breed of strategist 569 00:25:54,640 --> 00:25:57,240 employed to head up Obama's social media campaign, 570 00:25:57,280 --> 00:26:00,200 starting with Obama's own website. 571 00:26:00,240 --> 00:26:03,760 BARACK OBAMA: I hope that you use this website as a tool 572 00:26:03,800 --> 00:26:08,480 to organize your friends, your neighbors and your networks. 573 00:26:08,520 --> 00:26:11,200 We can do a different kind of campaign. 574 00:26:11,240 --> 00:26:14,680 Here's the thing, it can only happen if you get involved. 575 00:26:14,720 --> 00:26:16,280 JOE ROSPARS: We wanted them to forward along our content 576 00:26:16,320 --> 00:26:19,200 from YouTube, we wanted them to make phone calls from home, 577 00:26:19,240 --> 00:26:20,840 we wanted them to knock on doors, 578 00:26:20,880 --> 00:26:22,800 we wanted them to chip in five and ten dollars here and there. 579 00:26:22,840 --> 00:26:25,800 That was the nature of the grassroots activity. 580 00:26:25,840 --> 00:26:27,360 CROWD (CHANTING): Obama. Obama. Obama. Obama. Obama. 581 00:26:27,400 --> 00:26:29,880 NARRATOR: A video of one of his speeches posted on YouTube 582 00:26:29,920 --> 00:26:32,680 went viral and so too... BARACK OBAMA: Thank you! 583 00:26:32,720 --> 00:26:34,800 NARRATOR: ...did his campaign. BARACK OBAMA: Yes we can. 584 00:26:34,840 --> 00:26:36,960 ♪ [MUSIC] ♪ 585 00:26:37,000 --> 00:26:39,120 JOE ROSPARS: The Yes We Can video actually went viral 586 00:26:39,160 --> 00:26:41,640 over the weekend. 587 00:26:41,680 --> 00:26:43,360 We didn't make the video. 588 00:26:43,400 --> 00:26:45,920 That was something that supporters made and then 589 00:26:45,960 --> 00:26:49,040 posted to YouTube which ultimately allowed it to spread. 590 00:26:49,080 --> 00:26:51,720 BARACK OBAMA: We will begin the next great chapter 591 00:26:51,760 --> 00:26:55,680 in the American story with three words that will ring, 592 00:26:55,720 --> 00:26:56,720 JASON TANZ: If you hit the right emotional notes, 593 00:26:56,760 --> 00:26:58,480 this stuff can go everywhere. 594 00:26:58,520 --> 00:27:01,320 You're not dependent upon the media 595 00:27:01,360 --> 00:27:04,280 to define your message for you. 596 00:27:04,320 --> 00:27:07,200 NARRATOR: But just as YouTube was inching Obama ever closer 597 00:27:07,240 --> 00:27:12,040 to the White House, his rivals hit back, 598 00:27:12,080 --> 00:27:14,360 questioning Obama's track record on the subject 599 00:27:14,400 --> 00:27:16,320 of race politics... 600 00:27:18,720 --> 00:27:22,160 threatening to split his support in half. 601 00:27:22,200 --> 00:27:23,600 JASON TANZ: This was kind of a cliff hanger moment 602 00:27:23,640 --> 00:27:24,760 for the election, you know, 603 00:27:24,800 --> 00:27:26,240 was this going to sink this candidate? 604 00:27:26,280 --> 00:27:27,560 How would he respond? 605 00:27:27,600 --> 00:27:29,240 And there was a lot of build up to the speech. 606 00:27:29,280 --> 00:27:33,960 BARACK OBAMA: Against all predictions to the contrary, 607 00:27:34,000 --> 00:27:36,760 we saw how hungry the American people were for this message 608 00:27:36,800 --> 00:27:38,760 of unity. 609 00:27:38,800 --> 00:27:41,760 Despite the temptation to view my candidacy through 610 00:27:41,800 --> 00:27:44,400 a purely racial lens... 611 00:27:44,440 --> 00:27:48,800 NARRATOR: Obama's race speech was hailed as a game changer. 612 00:27:48,840 --> 00:27:51,520 Uploaded onto YouTube, it snowballed, 613 00:27:51,560 --> 00:27:56,800 getting 1.6 million views in 48 hours. 614 00:27:56,840 --> 00:27:58,240 JASON TANZ: He really did knock it out of the park. 615 00:27:58,280 --> 00:28:00,800 Even his critics sort of admitted this. 616 00:28:00,840 --> 00:28:02,440 NARRATOR: Fueled by this success, 617 00:28:02,480 --> 00:28:06,720 Obama's team posted over 2,000 YouTube clips during his march 618 00:28:06,760 --> 00:28:07,800 to the White House. 619 00:28:07,840 --> 00:28:09,680 ♪ [MUSIC] ♪ 620 00:28:09,720 --> 00:28:12,760 It raised Obama's profile across the nation. 621 00:28:12,800 --> 00:28:14,680 ♪ [MUSIC] ♪ 622 00:28:14,720 --> 00:28:16,760 OBAMA GIRL: Hey, B, it's me, 623 00:28:16,800 --> 00:28:19,360 NARRATOR: At the same time, Obama fans were getting in 624 00:28:19,400 --> 00:28:24,000 on the act, posting their own campaign messages online. 625 00:28:24,040 --> 00:28:27,320 OBAMA GIRL: ♪ 'Cause I got a crush on Obama, ♪ 626 00:28:27,360 --> 00:28:30,120 ♪ I cannot wait 'til 2008 (Barack Obama), ♪ 627 00:28:30,160 --> 00:28:33,320 NARRATOR: Obama Girl was a huge viral video of the time, 628 00:28:33,360 --> 00:28:35,880 scoring over 26 million hits. 629 00:28:35,920 --> 00:28:37,640 OBAMA GIRL: ♪ Or Hillary in debate, won't you big up your. ♪ 630 00:28:37,680 --> 00:28:39,040 BARACK OBAMA: I went on YouTube once, 631 00:28:39,080 --> 00:28:42,760 I don't go real often, just to see what was being 632 00:28:42,800 --> 00:28:44,720 sort of generated under my name. 633 00:28:44,760 --> 00:28:47,040 Some of them were pretty creative and there's some 634 00:28:47,080 --> 00:28:48,400 cartoon and, WOMAN: Yeah. Ears. 635 00:28:48,440 --> 00:28:50,960 BARACK OBAMA: You know, the ears are all huge. 636 00:28:51,000 --> 00:28:53,920 JOE ROSPARS: People are hungry for content that's outside of 637 00:28:53,960 --> 00:28:58,000 the traditional press, which allowed us to run a grassroots 638 00:28:58,040 --> 00:29:01,960 campaign to elect an outsider as President of the United States. 639 00:29:05,400 --> 00:29:06,560 MAN: And it's my pleasure to welcome you, 640 00:29:06,600 --> 00:29:08,160 NARRATOR: After Obama became President, 641 00:29:08,200 --> 00:29:11,080 he continued to use the platform to connect directly 642 00:29:11,120 --> 00:29:12,480 with the nation. BARACK OBAMA: Thanks. 643 00:29:12,520 --> 00:29:14,280 MAN: We've invited three top YouTube creators here 644 00:29:14,320 --> 00:29:15,480 to the White House today 645 00:29:15,520 --> 00:29:17,120 we're in the East Room and they have set up 646 00:29:17,160 --> 00:29:19,600 their own YouTube sets right here in the White House. 647 00:29:19,640 --> 00:29:20,520 BARACK OBAMA: Great to see you, Hank. 648 00:29:20,560 --> 00:29:21,800 HANK: President Obama. 649 00:29:21,840 --> 00:29:23,280 BARACK OBAMA: Hey, Gozelle. GOZELLE: Hello. 650 00:29:23,320 --> 00:29:24,840 BARACK OBAMA: How are you? GOZELLE: Good. How are you? 651 00:29:24,880 --> 00:29:25,600 BARACK OBAMA: Good to see you. GOZELLE: Great to meet you. 652 00:29:25,640 --> 00:29:26,880 BARACK OBAMA: Thank you. 653 00:29:26,920 --> 00:29:28,240 HANK: I don't really feel like I'm having you, 654 00:29:28,280 --> 00:29:29,000 this is your house. BARACK OBAMA: I know. Well, 655 00:29:29,040 --> 00:29:29,920 it's the people's house. 656 00:29:29,960 --> 00:29:31,400 This is a... 657 00:29:31,440 --> 00:29:34,680 NARRATOR: Obama's YouTube campaign proved once and for all 658 00:29:34,720 --> 00:29:38,520 that anyone could get their message to the world. 659 00:29:38,560 --> 00:29:40,880 PROF. JONAH BERGER: The value of a channel like YouTube is 660 00:29:40,920 --> 00:29:43,160 it allows for the democratization of content. 661 00:29:43,200 --> 00:29:46,160 Before, only the media outlets could decide what news we saw. 662 00:29:46,200 --> 00:29:47,760 GOZELLE: Can you take a selfie with me? 663 00:29:47,800 --> 00:29:49,120 PROF. JONAH BERGER: But now, each one of us can create news. 664 00:29:49,160 --> 00:29:49,920 GOZELLE: All right! 665 00:29:49,960 --> 00:29:54,640 ♪ [MUSIC] ♪ 666 00:29:54,680 --> 00:29:58,680 NARRATOR: In 2007, YouTube underwent a seismic change 667 00:29:58,720 --> 00:30:00,120 MAN: No! 668 00:30:00,160 --> 00:30:02,680 NARRATOR: The modern smartphone hit the mass market 669 00:30:02,720 --> 00:30:05,800 and this technological evolution created a new way 670 00:30:05,840 --> 00:30:09,960 of capturing and sharing news, called citizen journalism. 671 00:30:10,000 --> 00:30:11,000 MAN: (UNINTELLIGIBLE) here. 672 00:30:11,040 --> 00:30:11,960 This is not a war. 673 00:30:12,000 --> 00:30:13,040 We want our rights. 674 00:30:14,400 --> 00:30:15,840 PROF. JONAH BERGER: One individual that shoots a video 675 00:30:15,880 --> 00:30:18,040 on their camera phone, thousands of people can view it 676 00:30:18,080 --> 00:30:19,520 in a few minutes 677 00:30:19,560 --> 00:30:22,760 and it can be shared to thousands more in the next hour. 678 00:30:22,800 --> 00:30:25,400 PROF. RAMESH SRINIVASAN: Anybody with a mobile phone and access 679 00:30:25,440 --> 00:30:28,000 to the internet can become a journalist with the advent 680 00:30:28,040 --> 00:30:29,000 of YouTube. 681 00:30:29,040 --> 00:30:38,960 ♪ [MUSIC] ♪ 682 00:30:39,000 --> 00:30:41,040 JASON TANZ: Having YouTube clips of disasters 683 00:30:41,080 --> 00:30:45,240 as they're happening lends them this intimacy and this reality, 684 00:30:45,280 --> 00:30:48,480 that otherwise it would feel fairly abstract. 685 00:30:49,160 --> 00:30:51,840 It's very hard not to be touched and not to care. 686 00:30:51,880 --> 00:30:56,280 NEPALESE EARTHQUAKE: (FOREIGN DIALOGUE). 687 00:31:01,280 --> 00:31:03,200 NARRATOR: In the hands of citizen journalists, 688 00:31:03,240 --> 00:31:06,920 the power of the viral video can turn personal stories 689 00:31:06,960 --> 00:31:10,240 into global stories. 690 00:31:10,280 --> 00:31:11,960 PROF. RAMESH SRINIVASAN: YouTube allowed people all over 691 00:31:12,000 --> 00:31:14,760 the world to actually create their mechanisms 692 00:31:14,800 --> 00:31:17,240 of sharing their own stories, 693 00:31:17,280 --> 00:31:19,880 so you can take a story that might be very personal 694 00:31:19,920 --> 00:31:23,040 all of a sudden, using virality, make it something 695 00:31:23,080 --> 00:31:26,000 that has a level of global sympathy. 696 00:31:26,040 --> 00:31:29,480 PEOPLE: (FOREIGN DIALOGUE). 697 00:31:29,520 --> 00:31:33,080 NARRATOR: In June 2009, during protests in Tehran, 698 00:31:33,120 --> 00:31:37,760 26-year-old Neda Agha Soltan was shot in the street. 699 00:31:37,800 --> 00:31:40,920 PEOPLE: (FOREIGN DIALOGUE). 700 00:31:40,960 --> 00:31:44,280 NARRATOR: These images from Iran went viral on YouTube 701 00:31:44,320 --> 00:31:46,000 and shocked the world. 702 00:31:47,720 --> 00:31:49,320 PROF. RAMESH SRINIVASAN: It wasn't just the fact that 703 00:31:49,360 --> 00:31:52,640 she was brutally killed, it was the fact that a video in very, 704 00:31:52,680 --> 00:31:56,240 very visceral and graphic detail showing her killing actually 705 00:31:56,280 --> 00:31:59,480 was being captured at that very moment and they used YouTube 706 00:31:59,520 --> 00:32:01,640 to make that story much more global. 707 00:32:01,680 --> 00:32:03,080 MAN: (FOREIGN DIALOGUE). 708 00:32:03,120 --> 00:32:06,920 NARRATOR: Viral videos began to drive social change. 709 00:32:06,960 --> 00:32:08,680 MAN: (FOREIGN DIALOGUE). 710 00:32:08,720 --> 00:32:11,080 NARRATOR: Change that was spreading across the Middle East 711 00:32:11,120 --> 00:32:14,920 in what became known as the Arab Spring. 712 00:32:17,080 --> 00:32:20,040 JASON TANZ: Abuse can't happen in secret any more. 713 00:32:20,080 --> 00:32:23,800 Whether its autocratic governments in the Middle East, 714 00:32:23,840 --> 00:32:26,920 whether it's police abuse here in the United States, 715 00:32:26,960 --> 00:32:28,480 in the era of YouTube and Smartphones, 716 00:32:28,520 --> 00:32:30,920 everybody is a potential journalist. 717 00:32:30,960 --> 00:32:33,120 You can't kick every potential journalist out of the country 718 00:32:33,160 --> 00:32:35,160 because you'd have to kick everybody out of the country. 719 00:32:35,200 --> 00:32:38,720 ♪ [MUSIC] ♪ 720 00:32:38,760 --> 00:32:40,080 PROF. RAMESH SRINIVASAN: Every form of social change has always 721 00:32:40,120 --> 00:32:42,280 had a media component to it. 722 00:32:42,320 --> 00:32:47,400 The fundamental media propaganda tool of our time today 723 00:32:47,440 --> 00:32:48,720 is YouTube. 724 00:32:48,760 --> 00:32:51,240 So that doesn't mean that it's a truth-telling, 725 00:32:51,280 --> 00:32:53,680 storytelling mechanism. 726 00:32:53,720 --> 00:32:56,040 It means it's a tool, like any other, 727 00:32:56,080 --> 00:32:58,680 that can be used by different parties for different types 728 00:32:58,720 --> 00:33:01,400 of political and social aims. 729 00:33:04,360 --> 00:33:07,520 ♪ [MUSIC] ♪ 730 00:33:07,560 --> 00:33:11,320 NARRATOR: YouTube has helped create presidents, 731 00:33:11,360 --> 00:33:12,680 topple regimes, 732 00:33:12,720 --> 00:33:13,880 PROTESTORS: (FOREIGN DIALOGUE). 733 00:33:13,920 --> 00:33:16,920 NARRATOR: and create worldwide phenomena. 734 00:33:16,960 --> 00:33:22,160 Now things have come full circle as ordinary people would cash in 735 00:33:22,200 --> 00:33:24,880 big on YouTube fever. 736 00:33:25,040 --> 00:33:26,560 ♪ [MUSIC] ♪ 737 00:33:26,600 --> 00:33:30,120 Today, YouTube has given birth to a new generation of media 738 00:33:30,160 --> 00:33:33,720 creators - and their fan base is huge. 739 00:33:33,760 --> 00:33:36,240 ♪ [MUSIC] ♪ 740 00:33:36,280 --> 00:33:39,000 SUSAN WOJCICKI: Variety just did a study among teenagers 741 00:33:39,040 --> 00:33:41,120 and asked them who are their top stars, 742 00:33:41,160 --> 00:33:44,680 and the top five stars were all YouTubers. 743 00:33:44,720 --> 00:33:47,600 ♪ [MUSIC] ♪ 744 00:33:47,640 --> 00:33:50,280 NARRATOR: YouTubers are ordinary people creating content 745 00:33:50,320 --> 00:33:53,000 for their own channels. 746 00:33:53,040 --> 00:33:54,440 TODD WASSERMAN: They're trying to make YouTube 747 00:33:54,480 --> 00:33:56,200 more like a TV network 748 00:33:56,240 --> 00:33:59,320 and they're promoting their stars with ad campaigns, 749 00:33:59,360 --> 00:34:02,840 which is something that you only have seen media properties 750 00:34:02,880 --> 00:34:04,040 do before. 751 00:34:04,880 --> 00:34:06,400 WOMAN: Yeah. Ah! 752 00:34:06,440 --> 00:34:07,640 KEVIN ALLOCCA: When we think about the early days of YouTube, 753 00:34:07,680 --> 00:34:09,280 we think about the individual viral video, 754 00:34:09,320 --> 00:34:11,200 the person who captured that one moment and shared it 755 00:34:11,240 --> 00:34:12,680 with the world. 756 00:34:12,720 --> 00:34:14,880 I think one thing that's changed dramatically is that more 757 00:34:14,920 --> 00:34:18,480 and more people have been producing things regularly. 758 00:34:18,520 --> 00:34:20,640 NARRATOR: These homemade YouTube channels are drawing 759 00:34:20,680 --> 00:34:21,960 billions of views, 760 00:34:22,000 --> 00:34:24,400 creating a new generation of bedroom millionaires. 761 00:34:24,440 --> 00:34:26,120 LLOYD AHLQUIST: (UNINTELLIGIBLE). 762 00:34:26,160 --> 00:34:27,720 NARRATOR: Two of the most successful content creators 763 00:34:27,760 --> 00:34:29,160 on YouTube started off 764 00:34:29,200 --> 00:34:32,040 on the live comedy circuit, then created... 765 00:34:32,080 --> 00:34:35,040 Epic Rap Battles of History. 766 00:34:41,360 --> 00:34:44,440 NARRATOR: Epic Rap Battles pits two famous icons against 767 00:34:44,480 --> 00:34:46,520 each other in a rapping competition. 768 00:34:49,480 --> 00:34:51,640 PETER SHUKOFF: I stopped playing live concerts and started 769 00:34:51,680 --> 00:34:55,560 performing live concerts in my bedroom for a camera. 770 00:34:55,600 --> 00:34:58,200 It's still performing live, but you're through 771 00:34:58,240 --> 00:34:59,720 a camera lens instead. 772 00:34:59,760 --> 00:35:02,840 You can still say hi and thank you and see you next time, 773 00:35:02,880 --> 00:35:06,600 but the people watching are just through their own computer. 774 00:35:06,640 --> 00:35:08,600 LLOYD AHLQUIST: Yeah, you get clicks instead of claps. 775 00:35:08,640 --> 00:35:10,040 PETER SHUKOFF: Yeah. That's nice. 776 00:35:10,080 --> 00:35:11,640 LLOYD AHLQUIST: Thanks, brother. 777 00:35:11,680 --> 00:35:13,400 You're pitiful lyrically, lucky for history you didn't write 778 00:35:13,440 --> 00:35:14,840 the Art of Rapping. 779 00:35:14,880 --> 00:35:16,840 NARRATOR: Their Epic Rap Battles are produced out of this 780 00:35:16,880 --> 00:35:18,640 tiny studio in LA. 781 00:35:18,680 --> 00:35:19,960 LLOYD AHLQUIST: I get these headaches 782 00:35:20,000 --> 00:35:21,400 in the back of my neck. 783 00:35:21,440 --> 00:35:22,600 I'm like, Why do I have these headaches and strains 784 00:35:22,640 --> 00:35:24,200 in the back of my neck? 785 00:35:24,240 --> 00:35:25,760 And then I look at the behind the scenes videos and it's me 786 00:35:25,800 --> 00:35:31,240 like (MAKES NOISES) and I was like, Yeah that makes sense. 787 00:35:31,280 --> 00:35:32,840 JOHN LENNON: ♪ Help, you're making my ears bleed, ♪ 788 00:35:32,880 --> 00:35:34,000 ♪ you need a muzzle. ♪ 789 00:35:34,040 --> 00:35:35,160 ♪ Why you pissed off all the time? ♪ 790 00:35:35,200 --> 00:35:37,480 ♪ Didn't your mom give you a cuddle? ♪ 791 00:35:37,520 --> 00:35:38,880 NARRATOR: Their first featured 792 00:35:38,920 --> 00:35:42,040 John Lennon versus Fox news anchor Bill O'Reilly. 793 00:35:42,080 --> 00:35:43,680 JOHN LENNON: ♪ For an hour. ♪ 794 00:35:43,720 --> 00:35:46,240 ♪ Every time I watch your show, all you do is scream at me, ♪ 795 00:35:46,280 --> 00:35:48,840 NARRATOR: The video had a budget of 50 dollars. 796 00:35:48,880 --> 00:35:50,120 JOHN LENNON: ♪ I'm John Lennon, I'm a legend. ♪ 797 00:35:50,160 --> 00:35:51,640 ♪ I can see through all your tricks. ♪ 798 00:35:51,680 --> 00:35:53,200 PETER SHUKOFF: I talked, you know, 799 00:35:53,240 --> 00:35:55,600 through the lens to the audience that was watching my videos 800 00:35:55,640 --> 00:35:57,280 on YouTube, there's was few thousand people, 801 00:35:57,320 --> 00:36:00,320 and asked them for suggestions of who we should do 802 00:36:00,360 --> 00:36:03,040 and they came back with John Lennon versus Bill O'Reilly. 803 00:36:03,080 --> 00:36:04,440 LLOYD AHLQUIST: Mmm. 804 00:36:04,480 --> 00:36:05,360 PETER SHUKOFF: And we both saw that and were like, 805 00:36:05,400 --> 00:36:06,720 this is, yeah, this is funny. 806 00:36:06,760 --> 00:36:07,800 BILL O'REILLY: ♪ Stop your presses, Lennon, ♪ 807 00:36:07,840 --> 00:36:09,200 ♪ you call me Mr. Bill O'Reilly ♪ 808 00:36:09,240 --> 00:36:10,640 ♪ When it comes to squashing Limeys, ♪ 809 00:36:10,680 --> 00:36:12,240 ♪ I can recommend it highly. ♪ 810 00:36:12,280 --> 00:36:13,560 ♪ You reek. ♪ 811 00:36:13,600 --> 00:36:15,160 ♪ Between you and me, there's no comparison. ♪ 812 00:36:15,200 --> 00:36:16,520 LLOYD AHLQUIST: The John Lennon and Bill O'Reilly video got 813 00:36:16,560 --> 00:36:18,960 about 150,000 views, which was enough to be like, 814 00:36:19,000 --> 00:36:20,040 this is great. 815 00:36:20,080 --> 00:36:21,320 We should do another one of these, 816 00:36:21,360 --> 00:36:23,240 so we read through the suggestions and we saw 817 00:36:23,280 --> 00:36:24,920 Darth Vader versus Adolf Hitler 818 00:36:24,960 --> 00:36:26,240 and we both again knew, we were like, 819 00:36:26,280 --> 00:36:27,960 oh, this is, that's funny. 820 00:36:28,000 --> 00:36:29,880 For some reason, Hitler was super popular on the internet 821 00:36:29,920 --> 00:36:31,120 right then. 822 00:36:31,160 --> 00:36:32,440 PETER SHUKOFF: Huge on the internet then. 823 00:36:32,480 --> 00:36:33,880 LLOYD AHLQUIST: And then that one went really big. 824 00:36:33,920 --> 00:36:34,840 Back then, you could get on the front page of YouTube 825 00:36:34,880 --> 00:36:36,200 and it was, like, a big deal. 826 00:36:36,240 --> 00:36:38,320 PETER SHUKOFF: It meant a million extra views. 827 00:36:38,360 --> 00:36:40,240 It could change your whole life. 828 00:36:40,280 --> 00:36:42,640 NARRATOR: Soon, their witty and inventive clashes 829 00:36:42,680 --> 00:36:45,640 would start drawing millions of viewers on release day. 830 00:36:47,520 --> 00:36:49,280 Epic Rap Battles is now 831 00:36:49,320 --> 00:36:52,120 one of the most successful channels on YouTube. 832 00:36:52,160 --> 00:36:53,400 WOMAN: Ok, all right. 833 00:36:53,440 --> 00:36:56,000 NARRATOR: So. What is the key to its success? 834 00:36:56,040 --> 00:36:57,560 LLOYD AHLQUIST: I think that people like competition 835 00:36:57,600 --> 00:36:59,840 and they like getting behind a side, you know? 836 00:36:59,880 --> 00:37:01,200 So people. PETER SHUKOFF: Yeah. 837 00:37:01,240 --> 00:37:02,680 LLOYD AHLQUIST: Like to root for their favorites; 838 00:37:02,720 --> 00:37:04,280 and then I think a big thing about it was at the end of 839 00:37:04,320 --> 00:37:06,680 the video, we asked who won 840 00:37:06,720 --> 00:37:08,800 and who's next and people wanna participate. 841 00:37:08,840 --> 00:37:10,720 Epic Rap Battles of History. 842 00:37:10,760 --> 00:37:14,800 ♪ [MUSIC] ♪ 843 00:37:14,840 --> 00:37:17,720 NARRATOR: With amateur channels like these now making millions, 844 00:37:17,760 --> 00:37:21,480 YouTube is investing heavily by building its own studio 845 00:37:21,520 --> 00:37:27,200 in LA and major channels creators get to use it for free. 846 00:37:27,240 --> 00:37:30,560 YouTube has become the new Hollywood for the average Joe. 847 00:37:30,600 --> 00:37:32,760 BRENDAN GAHAN: You look at the top 100 channels on YouTube, 848 00:37:32,800 --> 00:37:35,080 there's not a single consumer packaged good 849 00:37:35,120 --> 00:37:36,280 or power brand there. 850 00:37:36,320 --> 00:37:37,720 JUSTINE EZARIK: Hey, guys, how's it going? 851 00:37:37,760 --> 00:37:39,680 So I'm super excited to make this video for you today. 852 00:37:39,720 --> 00:37:41,720 BRENDAN GAHAN: There's only a handful of media companies, 853 00:37:41,760 --> 00:37:45,320 but it's really individuals that have been incredibly successful 854 00:37:45,360 --> 00:37:46,800 on the platform. 855 00:37:46,840 --> 00:37:49,160 NARRATOR: YouTube creators are a new kind of celebrity, 856 00:37:49,200 --> 00:37:51,720 forging one on one relationships with their fans 857 00:37:51,760 --> 00:37:53,320 through their computer screens. 858 00:37:53,360 --> 00:37:54,960 LILLY SINGH: I think it's a feeling I never get used to. 859 00:37:55,000 --> 00:37:56,560 Every single time I have a fan meet up, 860 00:37:56,600 --> 00:37:58,760 I feel extremely overwhelmed. 861 00:37:58,800 --> 00:38:00,640 It's like a very, you can't explain the feeling. 862 00:38:02,560 --> 00:38:05,240 BRENDAN GAHAN: The individuals that have become incredibly 863 00:38:05,280 --> 00:38:07,680 successful are those that have been able to cultivate 864 00:38:07,720 --> 00:38:09,280 an audience. 865 00:38:09,320 --> 00:38:11,000 JAMES KIRKHAM: A lot of what you can see which is successful on 866 00:38:11,040 --> 00:38:13,520 YouTube is about humanity anyway, 867 00:38:13,560 --> 00:38:15,080 it's about people and faces. 868 00:38:15,120 --> 00:38:17,560 It might be making you laugh, it might be emotionally charged, 869 00:38:17,600 --> 00:38:19,280 it might be very sad, it might be, 870 00:38:19,320 --> 00:38:22,240 there's probably human storytelling at its heart. 871 00:38:22,280 --> 00:38:25,480 ♪ [MUSIC] ♪ 872 00:38:25,520 --> 00:38:27,280 NARRATOR: But what if the biggest stars on YouTube 873 00:38:27,320 --> 00:38:29,240 aren't humans at all? 874 00:38:29,280 --> 00:38:32,560 ♪ [MUSIC] ♪ 875 00:38:33,080 --> 00:38:34,440 ♪ [MUSIC] ♪ 876 00:38:34,480 --> 00:38:36,200 By the time you've finished watching this programme, 877 00:38:36,240 --> 00:38:42,480 over 18,000 hours of video will have been uploaded onto YouTube. 878 00:38:42,520 --> 00:38:45,360 On Planet YouTube you decide what you share 879 00:38:45,400 --> 00:38:49,200 and the content you post in the virtual world can have an impact 880 00:38:49,240 --> 00:38:51,000 in the real world. 881 00:38:51,040 --> 00:38:53,880 BARACK OBAMA: Yes we can. 882 00:38:53,920 --> 00:38:55,800 CROWD (CHANTING): Obama. Obama. 883 00:38:55,840 --> 00:38:58,000 ♪ [MUSIC] ♪ 884 00:38:58,040 --> 00:39:00,600 NARRATOR: But did YouTube's founders have any idea 885 00:39:00,640 --> 00:39:03,280 their little start-up would make such an impact? 886 00:39:03,320 --> 00:39:04,880 ♪ [MUSIC] ♪ 887 00:39:04,920 --> 00:39:09,200 STEVE CHEN: It certainly has surpassed any goals 888 00:39:09,240 --> 00:39:11,880 that we had set when we first started YouTube, 889 00:39:11,920 --> 00:39:14,640 looking ten years back. 890 00:39:14,680 --> 00:39:18,280 We never expected, I think, videos to reach 891 00:39:18,320 --> 00:39:22,360 the hundred thousands, millions, billions of views. 892 00:39:23,920 --> 00:39:26,280 NARRATOR: YouTube owes its success to its phenomenal 893 00:39:26,320 --> 00:39:27,560 viewing figures, 894 00:39:27,600 --> 00:39:29,880 but how much does Steve himself know 895 00:39:29,920 --> 00:39:33,120 about what makes a clip go viral? 896 00:39:33,160 --> 00:39:37,480 STEVE CHEN: Frequent videos that I put up always featured my cat. 897 00:39:37,520 --> 00:39:39,720 (MEOW) 898 00:39:39,760 --> 00:39:43,680 And it's not that my cat videos were of any particular interest, 899 00:39:43,720 --> 00:39:47,440 other than it being the first cat video on YouTube. 900 00:39:47,480 --> 00:39:49,680 ♪ [MUSIC] ♪ 901 00:39:49,720 --> 00:39:52,560 NARRATOR: But what even Steve couldn't predict was that cats 902 00:39:52,600 --> 00:39:55,760 would become the viral superstars of the internet. 903 00:39:59,240 --> 00:40:00,480 PROF. JONAH BERGER: What makes the internet go round? 904 00:40:00,520 --> 00:40:01,600 ♪ [MUSIC] ♪ 905 00:40:01,640 --> 00:40:02,360 Cats. 906 00:40:02,400 --> 00:40:05,160 ♪ [MUSIC] ♪ 907 00:40:05,200 --> 00:40:07,600 NARRATOR: There are more than two million cat videos 908 00:40:07,640 --> 00:40:08,720 posted on YouTube. 909 00:40:08,760 --> 00:40:11,560 ♪ [MUSIC] ♪ 910 00:40:11,600 --> 00:40:15,560 With over 24 billion views, cats are one of YouTube's most 911 00:40:15,600 --> 00:40:17,400 popular genres. 912 00:40:17,440 --> 00:40:19,120 ♪ [MUSIC] ♪ 913 00:40:19,160 --> 00:40:20,240 JASON TANZ: Cats are a little standoffish. 914 00:40:20,280 --> 00:40:21,880 They don't beg for your attention, 915 00:40:21,920 --> 00:40:23,880 they don't beg for anything, they could pretty much take you 916 00:40:23,920 --> 00:40:26,120 or leave you, and there's something about that in an era 917 00:40:26,160 --> 00:40:28,560 where everybody is clamoring for your attention and dying for you 918 00:40:28,600 --> 00:40:30,440 to look at them and approve of them that's actually 919 00:40:30,480 --> 00:40:31,440 very compelling. 920 00:40:31,480 --> 00:40:33,160 ♪ [MUSIC] ♪ 921 00:40:33,200 --> 00:40:38,160 NARRATOR: So who are some of YouTube's top feline stars? 922 00:40:38,200 --> 00:40:41,320 If you ever hear a snarky reference to YouTube as 923 00:40:41,360 --> 00:40:46,480 'cats playing pianos', chances are this is the cause. 924 00:40:46,520 --> 00:40:49,640 Keyboard Cat's original video has been viewed over 925 00:40:49,680 --> 00:40:53,120 40 million times. 926 00:40:53,160 --> 00:40:57,080 But one cat has gone a step further and turned viral fame 927 00:40:57,120 --> 00:40:59,040 into money. 928 00:40:59,080 --> 00:41:02,320 Grumpy Cat, real name Tartar Sauce, 929 00:41:02,360 --> 00:41:05,120 is now a bona fide celebrity worth millions, 930 00:41:05,160 --> 00:41:09,080 with her own YouTube channel, book deals and merchandising. 931 00:41:09,120 --> 00:41:10,720 ♪ [MUSIC] ♪ 932 00:41:10,760 --> 00:41:13,840 But, why cats? 933 00:41:13,880 --> 00:41:16,040 TODD WASSERMAN: My theory with cats is that people started 934 00:41:16,080 --> 00:41:19,760 to get this ability to make videos very easily, 935 00:41:19,800 --> 00:41:23,360 so they're sitting around and looking around their house 936 00:41:23,400 --> 00:41:25,320 and that's the only thing that's interesting. 937 00:41:25,360 --> 00:41:27,880 Now why cats versus dogs? I don't know. 938 00:41:27,920 --> 00:41:31,160 That's a debate for the ages. 939 00:41:31,200 --> 00:41:34,320 NARRATOR: With even cat videos proving lucrative business, 940 00:41:34,360 --> 00:41:37,400 it's no wonder people are keen to unlock the secrets 941 00:41:37,440 --> 00:41:38,600 of the viral video. 942 00:41:38,640 --> 00:41:40,000 ♪ [MUSIC] ♪ 943 00:41:40,040 --> 00:41:41,120 TOM STANDAGE: I think if you could put your finger 944 00:41:41,160 --> 00:41:42,680 on what viral videos have in common, 945 00:41:42,720 --> 00:41:44,680 then you'd make a fortune. 946 00:41:44,720 --> 00:41:46,840 It's like playing you a whole load of pop songs and saying, 947 00:41:46,880 --> 00:41:48,840 these have all been hits. What do they have in common? 948 00:41:48,880 --> 00:41:51,600 You know, you can sometimes find some commonalities between them 949 00:41:51,640 --> 00:41:54,720 but it really is trying to nail jelly to the wall. 950 00:41:54,760 --> 00:41:56,840 ♪ [MUSIC] ♪ 951 00:41:56,880 --> 00:41:59,800 NARRATOR: Whatever the reason some of YouTubes' earliest stars 952 00:41:59,840 --> 00:42:03,280 have had their lives transformed. 953 00:42:03,320 --> 00:42:05,080 STEPHEN VOLTZ: Now we have Eepybird Studios and we make 954 00:42:05,120 --> 00:42:08,000 viral videos for brands like Coke and Office Max and, 955 00:42:08,040 --> 00:42:09,360 FRITZ GROBE: McDonald's. STEPHEN VOLTZ: McDonald's. 956 00:42:09,400 --> 00:42:10,840 FRITZ GROBE: All kinds of things. It keeps going. 957 00:42:10,880 --> 00:42:12,160 The madness continues. 958 00:42:12,200 --> 00:42:13,880 STEPHEN VOLTZ: So these nozzles hold the Mentos 959 00:42:13,920 --> 00:42:15,440 on top of the soda bottle. 960 00:42:15,480 --> 00:42:19,560 NARRATOR: They even have a viral manifesto. 961 00:42:19,600 --> 00:42:20,480 STEPHEN VOLTZ: There's certain characteristics 962 00:42:20,520 --> 00:42:22,480 that make a video go viral. 963 00:42:22,520 --> 00:42:24,960 ♪ [MUSIC] ♪ 964 00:42:25,000 --> 00:42:26,280 FRITZ GROBE: Don't waste our time, 965 00:42:26,320 --> 00:42:27,960 make sure you get down to business right away. 966 00:42:28,000 --> 00:42:31,040 ♪ [MUSIC] ♪ 967 00:42:31,080 --> 00:42:34,920 Be unforgettable, do something we've never seen before. 968 00:42:34,960 --> 00:42:37,360 [APPLAUSES] 969 00:42:37,400 --> 00:42:39,160 FRITZ GROBE: But really ultimately, 970 00:42:39,200 --> 00:42:40,960 it's all about humanity. 971 00:42:41,000 --> 00:42:42,840 [APPLAUSES] 972 00:42:42,880 --> 00:42:43,440 CHARLIE DAVIES-CARR: (MAKES NOISES). 973 00:42:43,480 --> 00:42:45,800 ♪ [MUSIC] ♪ 974 00:42:45,840 --> 00:42:47,640 NARRATOR: Recognize these guys? 975 00:42:47,680 --> 00:42:48,560 You should do. 976 00:42:48,600 --> 00:42:50,080 ♪ [MUSIC] ♪ 977 00:42:50,120 --> 00:42:53,320 NARRATOR: Harry and Charlie's video has now been viewed, 978 00:42:53,360 --> 00:42:55,880 HARRY DAVIES-CARR: It is just less than a billion. 979 00:42:55,920 --> 00:42:57,040 CHARLIE DAVIES-CARR: A billion? Oooh! 980 00:42:57,080 --> 00:42:58,760 HARRY DAVIES-CARR: Which is about a sixth 981 00:42:58,800 --> 00:43:00,840 of the world's population. 982 00:43:00,880 --> 00:43:02,360 Ow! Ouch, Charlie. 983 00:43:02,400 --> 00:43:04,040 NARRATOR: And what does Charlie credit for its success? 984 00:43:04,080 --> 00:43:05,600 HARRY DAVIES-CARR: Ah! 985 00:43:05,640 --> 00:43:08,040 CHARLIE DAVIES-CARR: I think it's so popular for the laugh. 986 00:43:08,080 --> 00:43:13,000 [GIGGLES] 987 00:43:13,040 --> 00:43:14,120 PROF. JONAH BERGER: If I see something funny 988 00:43:14,160 --> 00:43:15,920 and it makes me laugh, that's great. 989 00:43:15,960 --> 00:43:18,120 But if I share with you and it also makes you laugh, 990 00:43:18,160 --> 00:43:20,560 together we have that shared experience. 991 00:43:20,600 --> 00:43:23,600 NARRATOR: The viral video has become a social phenomenon, 992 00:43:23,640 --> 00:43:27,680 a contagion to which none of us has been immune. 993 00:43:27,720 --> 00:43:29,280 SCOOTER BRAUN: YouTube, I realized, 994 00:43:29,320 --> 00:43:31,440 was the same feeling of self-discovery for kids 995 00:43:31,480 --> 00:43:35,120 that my dad had with vinyl and I had with mix tapes. 996 00:43:35,160 --> 00:43:37,840 It was this feeling of, Oh, I saw it on YouTube first, 997 00:43:37,880 --> 00:43:39,400 I have ownership in that. 998 00:43:39,440 --> 00:43:40,520 NARRATOR: And with the power 999 00:43:40,560 --> 00:43:43,000 to rewrite the rules of pop culture, 1000 00:43:43,040 --> 00:43:44,280 TOM STANDAGE: There were these gatekeeping 1001 00:43:44,320 --> 00:43:47,000 industries and they are no longer controlling 1002 00:43:47,040 --> 00:43:48,760 what comes out of your computer screen. 1003 00:43:48,800 --> 00:43:50,760 You get to decide. 1004 00:43:50,800 --> 00:43:52,280 PSY: My biggest wish? 1005 00:43:52,320 --> 00:43:59,680 Maybe I can make another viral video within 50 years. 1006 00:43:59,720 --> 00:44:01,120 (LAUGHS). 77783

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