All language subtitles for 01 - Content marketing Answer questions and anticipate events

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These are the user uploaded subtitles that are being translated: 1 00:00:00,006 --> 00:00:02,003 - [Instructor] Everyone is a publisher, 2 00:00:02,003 --> 00:00:03,008 content gains rankings, 3 00:00:03,008 --> 00:00:07,001 engages audiences, and answers questions. 4 00:00:07,001 --> 00:00:09,008 Unfortunately, even marketers get baffled 5 00:00:09,008 --> 00:00:12,009 by the constant demand of content creation. 6 00:00:12,009 --> 00:00:16,002 62% of marketers say that their biggest challenge 7 00:00:16,002 --> 00:00:18,005 is producing quality content. 8 00:00:18,005 --> 00:00:21,000 45% say that their biggest challenge 9 00:00:21,000 --> 00:00:23,004 is creating enough content. 10 00:00:23,004 --> 00:00:26,006 That's just what search engines have done to every business. 11 00:00:26,006 --> 00:00:30,007 If you want to be found online, you have to create content. 12 00:00:30,007 --> 00:00:32,002 So every business has to create 13 00:00:32,002 --> 00:00:36,004 and publish content in some form on a website with video, 14 00:00:36,004 --> 00:00:39,002 social media, networking, advertising, 15 00:00:39,002 --> 00:00:41,002 and not just for marketing and advertising, 16 00:00:41,002 --> 00:00:45,000 you also need content for ongoing customer relationships, 17 00:00:45,000 --> 00:00:47,006 follow up, onboarding instructions, 18 00:00:47,006 --> 00:00:51,002 and not to mention post sale content such as instructions, 19 00:00:51,002 --> 00:00:53,002 customer care, and follow up. 20 00:00:53,002 --> 00:00:56,001 But what content is needed? 21 00:00:56,001 --> 00:00:58,002 Keyword research provides the framework 22 00:00:58,002 --> 00:01:00,004 and the immediate requests of people 23 00:01:00,004 --> 00:01:03,004 that need to know what you know. 24 00:01:03,004 --> 00:01:06,000 This is where developing and repurposing 25 00:01:06,000 --> 00:01:08,003 the content you create can help you 26 00:01:08,003 --> 00:01:11,006 across all your business communications. 27 00:01:11,006 --> 00:01:14,002 When I create sales content on a website, 28 00:01:14,002 --> 00:01:18,004 I don't assume that most, if any people read all of it. 29 00:01:18,004 --> 00:01:22,002 So I repurpose that content into post sale instructions 30 00:01:22,002 --> 00:01:24,003 or customer onboarding. 31 00:01:24,003 --> 00:01:26,007 I can use this in ongoing communications 32 00:01:26,007 --> 00:01:30,005 through email, social media, or even direct mail. 33 00:01:30,005 --> 00:01:32,008 As an example, in the keyword research 34 00:01:32,008 --> 00:01:35,009 for hiking in California, we found several searches 35 00:01:35,009 --> 00:01:38,002 about bringing dogs on trails, 36 00:01:38,002 --> 00:01:41,001 or dog friendly hiking trails. 37 00:01:41,001 --> 00:01:43,009 While this may not be a direct feature of the business, 38 00:01:43,009 --> 00:01:46,004 it can make for great content. 39 00:01:46,004 --> 00:01:49,007 According to both our keyword research and Google trends 40 00:01:49,007 --> 00:01:51,005 we know it's being searched 41 00:01:51,005 --> 00:01:54,002 and it's related to our business goals. 42 00:01:54,002 --> 00:01:56,006 So it can help show that our website 43 00:01:56,006 --> 00:02:00,000 or our business is an authority in this industry 44 00:02:00,000 --> 00:02:01,007 and in this niche. 45 00:02:01,007 --> 00:02:04,007 Creating an article series or a guide 46 00:02:04,007 --> 00:02:06,007 that will meet the needs of searchers 47 00:02:06,007 --> 00:02:09,006 will increase our visibility and credibility. 48 00:02:09,006 --> 00:02:12,004 However, it's not simply publishing content 49 00:02:12,004 --> 00:02:16,007 for content's sake, it's not content marketing. 50 00:02:16,007 --> 00:02:18,009 Content marketing has to be aligned 51 00:02:18,009 --> 00:02:22,002 with the strategy of our business, explore California. 52 00:02:22,002 --> 00:02:25,006 Then it has to anticipate the needs of the searchers 53 00:02:25,006 --> 00:02:29,005 and develop content resources to answer their questions. 54 00:02:29,005 --> 00:02:32,007 In doing this, this content is not simply 55 00:02:32,007 --> 00:02:36,002 standalone content as it's designed to answer questions 56 00:02:36,002 --> 00:02:39,001 and move people to the next stage, 57 00:02:39,001 --> 00:02:43,005 such as learning more, comparing options, or booking a tour. 58 00:02:43,005 --> 00:02:46,005 When you think about content, think about it as a way 59 00:02:46,005 --> 00:02:50,008 to move your readers or visitors to the next stage. 60 00:02:50,008 --> 00:02:52,004 Are they early stage? 61 00:02:52,004 --> 00:02:54,003 How do you move them to download something 62 00:02:54,003 --> 00:02:56,004 or ask for more information? 63 00:02:56,004 --> 00:02:58,005 Are they researching options? 64 00:02:58,005 --> 00:03:01,000 How can you give them comparison information 65 00:03:01,000 --> 00:03:03,000 and then move them to get a quote 66 00:03:03,000 --> 00:03:06,001 or talk to someone or text? 67 00:03:06,001 --> 00:03:08,001 Have they committed and purchased? 68 00:03:08,001 --> 00:03:09,009 What information do they need to get the most 69 00:03:09,009 --> 00:03:11,005 out of that experience? 70 00:03:11,005 --> 00:03:13,009 Are they longtime customers? 71 00:03:13,009 --> 00:03:15,006 How can you gain their input 72 00:03:15,006 --> 00:03:18,004 or recommendations to share with others? 73 00:03:18,004 --> 00:03:23,006 Or how can you tell their story of why they're loyal? 74 00:03:23,006 --> 00:03:26,007 Research your customer keywords arrange them in terms 75 00:03:26,007 --> 00:03:29,006 of their needed content and information progression, 76 00:03:29,006 --> 00:03:32,003 and you'll never lack for content. 77 00:03:32,003 --> 00:03:33,009 If you want more on content marketing, 78 00:03:33,009 --> 00:03:35,005 check out my other course. 79 00:03:35,005 --> 00:03:39,000 Building an Integrated Online Marketing Plan. 6260

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