All language subtitles for Undercover Boss USA S3E13 MasTec

Male announcer: This week on the
season finale of Undercover Boss,

the CEO of Mastec, one of the country's

largest builders of telecommunication and

energy systems,
poses as a recently laid-off

high school coach getting a second chance

at starting a new career.

How are you? My name is Manny.

Wendy Maxwell, nice to meet you.

Nice to meet you.

Announcer: By going out in the field...

- Pull your pile.
- I'm pulling, I'm pulling.

Announcer: ...this soft-spoken boss

will find out if he's tough enough

to work on the front lines.

How you doing in there?
You doing all right?

Okay.

Little faster, rookie.

He's sensitive, man. Like a doctor.

Yeah.

Remind me of my dentist, dude.

You got to be tough.

One part of me just wants
to cut him a little slack,

the other part is like,
"look at this guy."

Announcer: And along the way

he'll face real danger.

Now this will provide
this transformer with power.

Right now?

[Yells]

Announcer: Coming up next on the season
finale of Undercover Boss.

Undercover Boss 3x13 - Mastec
Original air date May 11, 2012

Sync and corrected by atrn97g
www.addic7ed.com

Announcer:
Headquartered in Miami, Florida,

Mastec is one of the largest builders

of telecommunication and energy
systems in North America.

With more than 9,000 employees,

Mastec builds everything

from power lines to gas lines

to sources of renewable energy.

At the head of this
$2.8 billion corporation

is one man.

I'm Jose Mas, and I'm the CEO of Mastec.

Mastec's an infrastructure
construction company.

The easiest way to understand Mastec

is when you're at home and
you turn on a light switch.

We're the ones behind
building that power grid

that allows that light to turn on.

When you pick up your telephone
and you have a dial tone,

we're the ones that build the system

to allow that communication to happen.

That's what Mastec does.

Mastec was founded by my father,
Jorge Mas Canosa.

He actually immigrated from Cuba in 1959.

He came to the United States,
not speaking the language

with no money in his pocket.

You know, he worked
a bunch of odd-end jobs.

He worked as a shoe salesman,

you know, some of the hotels,
cleaning dishes.

And eventually, he had some friends

that had opened up a business

doing underground construction
that was failing,

where they offered him
an interest in the business

if he could turn it around.

He did it.

Had no idea what he was doing,

but he figured it out,

eventually bought his partners out,

and really grew the company

during the '60s, '70s, and '80s.

I grew up watching my father

fight for his people.

He took a keen interest

in the Cuban-American struggle.

He actually served as the chairman

of the Radio Advisory Committee to Cuba

for president Reagan, president Bush,

president Clinton,

and it made him a huge presence in Miami.

My dad was an incredible man

that I would love to be like.

My dad was a larger-than-life figure.

He loved being around people.

And I actually love
being around people as well.

I love hearing stories.

He passed away at his house

in 1997 at the age of 58.

And that moment showed me
the impact that he had

in his life.

And then it just
ballooned up to his funeral,

his burial, you know.

Couple hundred thousand people.

Unbelievable.

There were the average citizen

that came to pay their respects

for somebody that fought
so hard to help his people.

I mean, he was an unbelievable spirit,

a very giving man.

He fought for them until the day he died.

I became CEO of the company in 2007,

and at the time, financially,
we weren't doing great.

- Good morning.
- Good morning.

I made a lot of changes,

really diversified our business,

and the success that Mastec's
had over the last four years

has been unbelievable.

Since 2007, we've tripled revenues

and quadrupled earnings.

And I got the Florida
Entrepreneur Of The Year award

for the success that we've had

here in the last couple years.

You know, as the CEO of Mastec,

the buck stops here.

Every decision that gets made,

ultimately, I'm responsible for.

We've got big goals,

we want to become a lot
bigger than what we are.

And I'm not satisfied until we get there.

You know, as CEO of a large,
publicly traded company,

I get paid very well.

I have a nice home,

I'm able to provide a lot for my family.

Hey, kids.

I have two beautiful children.

I have a great wife.

Jose's an amazing father.

He's a great role model to our kids.

There was nobody he admired
more in the world

than his dad.

And I think part of
the reason he's so successful

is he had a role model like his dad.

Make the pass and cut.

One of the activities that I
most enjoy with my kids

is I coach them in basketball.

You get here and you pop your shot.

It's a big part of our family nucleus.

Come on.

Over the course of the last four years,

we've grown a lot.

But as we become so large,

there's many jobs that I still don't know.

My father was hands-on.

He dug the first ditch.

And for me it's very important

to participate in these jobs,

getting to understand the challenges

and opportunities that we have.

Bye, baby. I'll miss you.

Is the tingling and stinging normal?

Yeah, it's normal.

While undercover, I'll be
posing as Manny Medina,

a gym teacher from Eagle, Colorado,

who's been recently laid off.

Oh, my God.

My employees will be told I'm a contestant

on a reality show called "Second Chances,"

where someone who's been recently laid off

tries to get a second chance

by working in a new career.

I'm here today in the Fort Myers area.

And today I'm going undercover

as a high-voltage electrician.

My father was very passionate

about bringing power to homes,

and making that efficient and effective.

Even though the business
has changed a lot,

you always have to stay
close to your roots.

And working around energized
cable is extremely dangerous.

So I'm looking to make sure

that our employees are working safely.

They need to be doing a job of quality

and they need to do it, you
know, as quickly as they can.

- Hey, how you doing?
- How you doing, sir?

How you doing, man?
I'm Manny, looking for Alex.

Yes, sir. Nice to meet you.

You're Alex. How are you?

- This is my brother, Kelvin.
- How you doing?

Hey, Kelvin. How are you, man?

Always work together.

Let's see if you have
what it takes to do this.

My brother been doing this for ten years.

He was my teacher, and
I since passed the teacher.

"Pass the teacher," ha!
Yeah, good luck with that one.

Well, what are we doing here today?

There's power running underground,

so what we're doing now is
going to provide power

to all these houses...

We're going to use that crane

to lift it and set it on the pad.

Once we set it, we go to
the step of all the connections.

As a safety issue,

we always treat everything as live.

But if that's live, that'll
kill you, right?

Exactly. Yeah.

If you cut the cable wrong

and somebody might go without
knowing what they're doing

and connect it, this will blow up.

Man, you're scaring me, man.

- Can't be afraid of it.
- All right.

You got to respect it.

Manny reminds me of, like, an
older version of a less cooler...

- Eminem?
- Eminem. Yeah.

This is pretty simple.

This handle tells you exactly
what this arm's going to do.

This here is winch down.

Which is winch over there.

Which is the winch over there.

- This extends the boom.
- This extends the boom.

- Retracts the boom.
- Simple, right?

- So far.
- All right.

Are you leaving me?

I'll tell you what to do down there.

All right, all right.

[Laughs]

All right.

Make sure we don't drop this, man,

or we're going to have to work

for the rest of our life for free, okay?

All right.

Now winch up.

A winch, right?

Yeah, winch up.

[Laughs]

All right, Manny. Bring it to me.

God, Manny is just slow.

Slower than a turtle, man.

It's normal that it turns like that?

Yeah, it's fine.

Manny was too gentle.

You have to be fast and
productive and safe

all at once, you know?

You can't be timid or scared.

Little faster, rookie.

- Got to do it quick, man.
- You got to do it... yeah.

Come on. Bring it right here.

- There you go.
- He's doing it.

You're almost there.

I've never operated a boom truck before.

So it was actually pretty cool

that I was able to pick up the transformer

and put it where it needed to go.

Three hours later, transformer is set.

Okay.

So, you grab one of the
brown wire and you pull.

A lot of people just make a mess.

But me, I like to actually
make my job look good.

From here, pull the knob, set it to strip.

Do that circle.

See how it goes in?

You made that look easy.

A lot of years, brother.

Now this will provide this
transformer with power.

Right now?

[Yells]

Just kidding, man.

[Laughter]

How was it? You got scared?

You scared the #$&* out of me, man.

I was about to jump.

Felt like I was in a fraternity

in college again getting hazed.

They got me. They got me good on that one.

I'm going to have to figure
out a way to get them back.

Think you could do it?

I don't know. We'll see.

Don't be nervous, man.

That's like what, $10,000,
$20,000 dollars?

Psh, what the heck is that?

It's just a little bit of pressure.

Got to keep in mind, got to work fast.

[Sighs]

H's sensitive, man. He's like a doctor.

- Yeah.
- Remind me of my dentist, dude.

"Am I touching you too hard?"

No, you got to be tough.

You know my girlfriend built an elbow?

You girlfriend did it?

- First try she did an elbow.
- Five minutes.

[Laughing]

What do you think about this so far?

You know, so far,
other than you guys teasing me,

it ain't too bad.

What do you guys aspire
to do in the company?

What's the next step for you guys?

How long does it take to be a lineman?

Depends who trains you.

The company doesn't provide it here.

You want to get into this line of work?

You've got to spend money.

Companies don't pay for it?

- Actual, no.
- No?

Also, you got to buy
all your tools, your bag,

anything that would make your job easier.

It's not good.

There's no question
that we've got training schools

across a lot of different areas.

Why everybody wouldn't know
about that bothers me.

The other way around.

And having to provide some
of their own tools,

we got to fix that.

You know, I got to fix that.

Now he's going to go ahead
and inspect your elbow.

Okay.

Man, it's freaking ugly, but...

Freaking ugly? You're just picky, man.

I'm picky, man.

[Laughter]

So how long have you been doing this job?

I started when I was 18.

And, um, we're two brothers,

and we're lucky to work together,

and coming from the Dominican Republic,

a hard life, I don't know if... you know,

third-world country.

- It's poor, man.
- It is.

Talking about walking around
with no shoes, you know.

We came here when
we were, like, ten years old.

- Ten years old.
- He was ten. We were young.

And I didn't know no English, bro.

My mother had to take a boat.

You know, the whole freaking
story how we make it here.

You know, Alex and Kelvin coming from

the Dominican Republic

to start a new life is amazing.

Obviously, you know,
my family's been through

something very similar where

my parents had to leave their country.

Getting in this line of work

is what helped us move up,

or else we don't know what we'd be doing.

To know that Mastec's
afforded that opportunity

to two immigrants coming to this country

and starting from scratch,
much like my father did,

I think he would be extremely
proud of what we're doing.

Before you, uh, get back to work,

there's a little something
you're going to have to do.

All right.

Oh, man.

- There you go, buddy.
- Go ahead.

You got to teach me.

- No, no right in the moment.
- No? I just got to do it?

There you go. There you go.

It's your turn, bro.

I think they make a great team,

and they've got an opportunity

to really advance in this company

so we got to figure out
how to make that happen.

- That a little...
- A little hip-hip

- There you go.
- Freaking hilarious.

I don't know about that.
I don't know about that.

You guys, you know.

Announcer: Coming up...

A lot of people don't like it.

Announcer: ...the boss learns

something unsettling.

Went in a restaurant and
pretty much was told

if we worked on the wind farm,
they didn't want our dollars.

Wow.

Announcer: And later...

Come on down.

Announcer: ...Jose discovers

he doesn't stack up.

I don't think you're ready for this yet.

All right.

I'm in American Falls, Idaho
on a wind farm,

and today I'm going to be
a heavy equipment operator.

When this wind farm's complete,

it's going to power 37,000 homes.

The renewable energy business
is very important for me.

In 2008 it was the first major acquisition

that I made as CEO.

We think it's going to be
a big growth engine

for the company for a long time.

Today I'm going to be
looking for the impact

that we're having on the landowner's land

and anything we can do
to make the business better.

Are you my new trainee today?

I am, how are you? My name is Manny.

Wendy Maxwell, nice to meet you.

Nice to meet you.

This is pretty cool.

Well, what we do is pretty cool.

I don't like the idea

of giving money to
foreign countries to buy oil.

There's enough in our
United States to help us.

Sounds like you're working for a mission.

It's what I do.
I'm part of the civil crew.

And we're the first ones on
the job and the last ones off.

We come in, we build all the roads,

we dig all the holes from the turbines,

and, after they erect
these wonderful things,

we reclaim and dress up all the land.

Do you know anything at all
about heavy equipment?

Nothing.

Okay. We're going to try

to move some of this dirt

and make it as level and pretty as we can.

So all I'm going to do
is make a few passes.

And then we'll get you in

- and let you give it a try.
- All right. All right.

As long as you don't show me up.

No, I'm not going to show you up.

Okay.

You know, this is your
typical wind farm site.

Probably owned by a farmer.

And the farmer gets paid

for leasing out the
space to the wind farm.

They're letting us use their property,

we're here to do a job,
but at the end of the day

we have to turn that land
over exactly how we found it.

Think I'm ready.

Okay. Just don't hit this.

There's no way I'm hitting that.

$2 million turbine.

I'm jumping off before I hit that.

No, don't jump off.

This is your forward and reverse,

left and right to move your machine.

This is your blade control in the front.

- Okay.
- Pretty much that's it.

So turn your key.

Do you want me to give
it a shot now, pulling...

pushing some dirt.

Go for it.

Don't be trying to get all fancy now

we just need to push some dirt.

Okay.

Manny is real soft-spoken.

He talks really low.

You doing all right?

Okay.

We all loud people, you know,
like to have fun.

And if this something he would like to do,

he might have to
get a little bit more vocal.

I don't think that looked too pretty.

You can't expect to be perfect
if you're only learning.

You know I want to do a good job.

Part of my DNA is I want to win,

I want to do everything right.

Don't go too deep.

I found myself messing up a couple times.

Well, you still have a pretty
good load on your blade.

Raise your blade up as you go,
and then you lose your load.

First time on a 'dozer, and it's tough.

I think I made more hills than
I straightened it out, so...

I think I do other things
better than operate equipment.

Okay, let's put it in neutral
and then kill it.

Okay, Manny. How did that feel?

Felt all right, but I can't
keep an even surface.

You know, it's a learning process.

Some people have it, some people don't.

But we'll move on to something else.

We're going to compact some gravel.

All right.

I read everywhere about clean energy,

and it's the wave of the future.

What's the job like? What's...

Well, we work longer hours.

Most of the time you're
away from home, from family.

I guess I'm fortunate enough...

I'm from South Louisiana.

Don't see it but about
three weeks out of the year,

but that is home.

You know, it's a solitary life.

It's hard.

But, because of this job,
I'm able to do things

for my children, for my grandchildren

that otherwise I wouldn't be able to do.

Do you get to see your grandkids a lot?

When I go home at Christmas, you know?

Wow.

Throughout my life,
I've been poorer than dirt.

But the one thing you can give somebody

when you can't give anything
else is a smile.

That is free.

And, I've kind of lost my smile.

Why? What's wrong with your smile?

Well, I have fibromyalgia.

And I take a good bit of medication,

which is causing me to lose teeth.

What is it that they would do?

I'd probably have to have them all pulled

and all put back in.

But when we come out here to work,

I can't take extended periods
of time off to go do that.

And I've got a little bit
more financial obligation,

because I want to go home
and not owe a soul.

My home be paid for, everything.

Wendy's a great person.

She's a woman working as
an equipment operator,

which is almost unheard of.

She's working hard, long hours, long days,

and she's doing it so her life
and her family's life

can be better.

I was very impressed.

So what are we going to be doing up here?

We're dressing up all the roads,

because they take such a beating.

You know, we're coming back

and adding a couple inches
of gravel on top.

And so we're going to compact some gravel.

Here we are.

Isn't that a beautiful view out there?

It's gorgeous.

It's just magnificent.

A great thing.

A lot of people don't like it.

They don't like to look at them.

You know, if we go into
communities... we're not welcome.

You know, if they're not
making the dollars,

then they really don't want it.

Like one time we went in a restaurant

and pretty much was told
if we worked on the wind farm,

they didn't want our dollar.

Wow.

You know, it's tough.

To see to our future,

then that's what we have to do.

Let's go get her done.

All right.

I think we're doing something that's good

for not only the country,
but the communities

that we're working in, and I absolutely

want to look into it and
see if there's things

that we can do to improve the relationship

between our employees

and the communities
in which we're working in.

This is Billy Maxwell.

- Hello, Billy.
- Hi.

How are you? I'm Manny.

Nice to meet you.

Also my husband, but you know,

he's only my husband
after I clock out in the day.

Are you learning anything?

Trying to figure it out.

Right, well, there's only one
way to learn it after your...

she shows you what to do,
the only really way to learn it

is to do it.

I'm ready.

Turn it on.

I'm going to get out of here.

So, uh, good luck to you, Manny.

All right, thank you very much.

So I'm going in this direction,
forward, then back?

Right.

Wendy is here with her husband.

They spend a lot of time away from home.

And it's tough, I mean,
she's out here trying

to make it better for her kids,

make it better for her grandkids,

and she's doing it a hard way,
she's doing it the American way.

Pretty awesome to be around her.

Is that good?

That's better.

Announcer: Coming up,
Jose faces a dangerous task.

Now what do we got
a fire extinguisher for?

If somebody drives by, in their car,

and flips a cigarette out the window,

I want to be able to put the fire out.

Years ago, a house literally blew up.

Blew up?

Announcer: Jose Mas is a boss

undercover in his own company.

He's currently posing
as a high-school coach

looking for a second chance
at a new career.

Wendy Maxwell, nice to meet you.

All right. This is pretty cool.

Announcer: His journey continues

in Dallas, Texas.

Today I'm going to be
working with a foreman.

On this job we're
changing out natural gas pipes

so we're taking old pipes in bad shape,

and replacing them with new pipes.

What that does at times
is there's less leakage

in the pipes, which hopefully brings down

everybody's natural gas bill.

You have a brand new pipe.

Uh, we've had some issues here in Dallas.

We lost a big account.

You know, I'm competitive.

I want to win every job in a market.

So our goal here is
to go after every account

that we can win, and hopefully, eventually

win back the account that we lost.

Excuse me, how you doing?
I'm looking for Rick.

This man right here.

That's him? Thank you.

Hey Rick, how are you? I'm Manny.

Good.

So, uh, you going to be helping us today?

I'm going to be helping you today.

All right, cool.

We're retrofitting all
the gas service lines

going to the houses.

We're taking out the steel.

The steel pipes are rusty,

a lot of corrosion on them
from years of sitting in there.

Some of this stuff was done in the '20s.

They had an issue several years ago

where a house literally blew up.

- Blew up?
- Yeah.

So, I mean, it's not
feasible to leave it in.

You know, instead of just
going and getting the ones

that are leaking,
we're just going to do them all.

Replace them with new, poly-plastic pipe.

So are you familiar with the use of any

of this equipment at all?

No, I'm not.

What did you do before you came out here?

I was a high school basketball coach and,

you know, school's are
having a tough time.

Hard to make a living that way.

It's true.

So I'm trying to figure out
what to do next.

Grab a shovel and
just kind of clear this out.

Okay.

I'm not used to being
this physical on the job.

Usually I'm using my brain

a lot more than I'm using my body.

Let's get this pipe out of here.

This is live gas down here.

Actually, hang tight.

What we're going to do...

now what do we got
a fire extinguisher for?

If, uh, if somebody
drives by, in their car,

and flips a cigarette out the window,

I want to be able to put the fire out.

This is a live gas main.

Going to put soap around it.

If it bubbles, we'll fix the leak first

before we do any work.

That doesn't scare you?

No.

I'm not overly concerned
about it, but a guy

that doesn't know how to react

to a situation, he might freak out.

You know, those are the kind of the things

that I think about as the foreman.

Take this soap bottle and just squeeze it.

See the fitting?

All around that. Soak it good.

I mean, make sure it's good and wet.

All right. No bubbles, right?

All right, that'll be good.

While you're down there,

see how we had all this extra slack

- on that pipe over there?
- Yes.

I'm going to push it this
way, and I want you to pull,

and we're going to pull all
that slack back in the hole.

Okay.

Pull your pipe.

I'm pulling, I'm pulling.

Manny, he's very soft-spoken.

Working out here with a bunch of guys,

sometimes you got to get rough with them.

You know, you got to be loud.

He's having problems.

It's tough.

You know, you don't know
if you talk to a guy like that

if it's going to hurt his feelings.

- Is that good?
- No.

One part of me just wants to
cut him a little bit of slack,

but there other part is like,

"hey, guys, you know, look at this guy."

Go ahead and pull your pipe.

Out here you've got to have

a little bit of confidence and show it.

It's a tough job. It's physically tiring.

There's a very dangerous
element to this job.

You know, and that's
a natural gas main line.

You make a mistake, that...
that line can blow up.

You got this?

I'm going to try it.

They're risking their life

every day for our company,
and that's impressive.

So, Rick, how can I unscrew this?

Well, righty-tighty, lefty-loosey,

I learned that a long time ago.

- You want a break for lunch?
- Sure.

I got to figure out
what I'm going to do, right?

So I might... I might get a chance

to work for this company.
What's that like?

Well, ten years ago,
things were a lot better here.

From what I understand, the laborers,

other than their paycheck
at the end of the week,

they don't have any incentive.

You know, we've got a bonus program that,

you know, that hasn't worked.

Nobody's gotten it, nobody's reached it.

How many of these can you do in a day?

They want us to do

somewhere around three a day.

And it's almost impossible.

I don't see how we're
going to ever reach it, but...

I put out a bonus program
to try to, you know,

help the employees make more
money, to give them a chance

to get ahead and advance.

But if nobody's able to achieve it,

then we got to re-look at it.

Do you have a family?

I'm engaged to be married.

And I have a 55 year-old sister-in-law,

she's mentally retarded.

What's that like?

She... she's a lot of fun.

So, basically if we go somewhere,

she goes with us.

But, on the bright side,
she is 55-years old,

so she can go with us
if we want to go dancing,

if we want to go to the club or something.

She calls me boy. She loves her boy.

When are you getting married?

We haven't set a date yet, I don't know.

I think the...

I've been married for 14 years, man.

Really? Congratulations.

Thank you.

Has it been good, all good?

It's been good.

You know, it's kind of one of them deals.

We're waiting to see where the money's at,

you know, before we get married.

Because she wants to have
a special wedding,

you know, and we don't have
the money to do that right now.

Right.

I haven't been in the
position that Rick's been in.

I haven't had to worry
about providing something

for my wife or for my kids.

And, to me, it's important
that we don't let our success

get to our head.

Because these are the real stories

of the men and women at Mastec.

And, you know, I won't forget that.

Because it's going to help
me to make better decisions.

[Speaking spanish]

I guess let's get back to work.

- All right.
- Let's go.

Today, I'm in Ponca City, Oklahoma,

and I'm going to be working
on a construction crew

on a transmission line.

You know, a transmission line's
like a highway for power.

Everything we do requires power.

And we need affordable power.

But to be able to do that

we need a system, a highway,

that moves our power from the
places where it can be produced

most effectively to homes and businesses.

That's what these transmission lines do.

Today, we're upgrading
an existing transmission line.

These are big lines,
a lot of things can go wrong.

A lot of things can happen.

So I want to make sure
they're working safely.

How you doing? Looking for Hugh.

I'm Hugh.

Hey Hugh, how are you? I'm Manny.

Oh, you the new guy, okay.

I'm the new guy.

I'm the foreman of the crew out here.

All right.

Let me get you, uh,
to sign this safety sheet.

This here is our little
thing we do every day

on, uh, hazards on the job.

We got our protective boot,
leather gloves,

ear protector, safety
glasses, hard hats, uh...

I think you can just sign it down here

at the bottom somewhere.

All right.

We're going to go strictly by safety.

We're going to be digging.

As you can see, we've done started.

We've got some wire to put in the ground.

We've got ground rods to drive.

What do the ground rods do?

The ground rods is for the, uh, static.

For this point, right now,
it's for lightning.

For it won't damage the structure,

won't damage the bases of stuff like this.

And that way everything's cool on it.

All right, cool.

Let's grab some of those ground rods,

and we'll go ahead and get those drove up.

Slide that over the end of this.

All right, beat that thing down.

Just watch how high you pull it.

Hit that thing like you live.

I'm sorry?

I said hit it like you live.

All right, I'm scared that I'm
going to put it

all the way up, man.
I'm going to hurt my head.

You ain't going to hurt it.

That will make a man out of you.

I probably got an 11-year-old boy

that could beat
that thing harder than him.

You could probably get more leverage on it

if you want to jump down here now.

He act like he was scared
of it, Manny was.

That ought to be good, right there.

Have you ever operated a backhoe?

Yeah.

You think you'd be safe enough to run

that front bucket and push it in here?

I think I can do it.

All right, uh, tell you what,

I'll get you over here

on that pile of dirt right there and

see what you can do with it.

All right. Cool deal.

All right.

I don't want you
close to these structures.

Because, man, if we hit these things,

boy, we going to be in a world of...

A lot of trouble?

Yeah.

Go ahead and jump up on there now.

Kind of show you.

Go ahead and crank it up
and see what it does.

If it's in, you've got
to put your seatbelt on.

Put seatbelt on?

Yeah.

All right, put it in gear
and see what it does there.

Straight forward.

All right, go ahead and
ease it down, straight.

Push it forward, all right.

Roll it to the right.

All right, curl it down.

The other way.

Bring it back up some.

Do you want me to pick up the piece...

yeah, just try to lay
it flat and scrape it smooth.

Come on down.

I don't think you're ready for this yet.

You don't think I'm ready for this?

No, no. You'll find out,

I'm picky when it comes
to using equipment.

I don't want nobody hurt,
and if I don't feel safe

with you, I ain't going
to let that happen.

I don't want nobody
to get hurt or nothing.

All right.

I'd rather be safe than sorry.

I need to get some water.

Yeah, my mouth was
getting pretty cotton-y there.

I'm getting too old for this.

I'm about ready to retire.

So tell me a little bit about yourself.

How do you like, uh...

I'm from Georgia.

You're from Georgia?

Yeah, yeah.

Do you have any family back in Georgia?

Yeah, I got a wife, ten grandbabies,

- Oh, wow.
- Four kids.

So what's it like working
so far away from home?

It's not good.

I've been with the company...
march 6th will be 15 years.

I started out with 'em
in telephone communications.

Went from that to the power.

I was the first Georgia power
service crew that Mastec had.

So now I'm on the transmission.

All over the place.

I've been around.

Uh, I got injured on the job.

I got twisted around a boring rod.

Broke my ankle, busted a jewel,

and my eyes were hemorrhaging.

But, uh, yeah, I stayed in
the hospital a couple days.

Everything come out pretty good.

I got a plate and screws in that ankle.

Mastec treated me real good on that deal.

Mr. Mas, the senior,
he's dead now, but, uh,

Mr. Mas talking to my wife while we're...

and they was telling her,
you know, if there was anything

that she needed, do not hesitate to ask.

And, you know, that means a lot to me.

You know, a man that owns
the company come up

and say something like that
to my wife, that meant a lot.

You know, it wasn't surprising

to hear that my dad that.

Because he was, uh,
an incredible human being.

Um, he did a lot of things like that.

But I got to meet him and, uh, junior.

Uh, which Mas now that's got it?

Jose, I guess.

And I wish they could get out and

see everybody a lot more.

I think a lot more people

would have a better outlook
at some of the company.

Today, I came expecting one thing,

and sometimes you learn something else.

Hugh taught me a good lesson.

What makes Hugh exceptional
is his love of the company.

With guys like that, we're in great hands.

Can I grab another water in here?

Yeah.

You know, it started with
my father, long time ago,

and, uh, here I am.

Well, we need to finish this thing.

Come on.

All righty.

So I'm at the end of my journey.

Thousands of miles away from
home, in a basketball gym.

Because this is a place for
me that I can find solace.

And I can think about
the week that I've had.

I met some unbelievable people.

I heard their stories.

What moves them, what motivates them.

And the reality is that I'm not the reason

for the success of Mastec.

I'm one person.

Our success starts in the
jobs that I did this week.

I need to be a lot more visible.

I need to get out
and meet more of our people.

It's hard, but if it meant
that much to Hugh

and it had that much of an impact,

I have to do it.

My father was 58 when he passed away,

I was 26.

And it's amazing to me
that 14 years later,

he's still teaching me lessons.

My time undercover has
finally come to an end.

I've had an incredible journey,

and I've learned some
unbelievable lessons.

So I've called the employees
to the freedom tower.

The freedom tower is
where Cubans were first

processed when they came to this country.

The road outside of the freedom tower

is actually named after my father.

I'm about to reveal my
true identity to the employees.

And they think they're voting to decide

whether or not I deserve a second chance.

It's something that's
completely out of his element.

He's never done anything like this before.

Manny don't look like he's
really cut out for this type of work...

Hey, guys.

How you doing, Manny?

All right, so I got a secret.

I'm not really Manny.

My name's Jose Mas.

Oh, God.

And I'm the CEO of Mastec.

You're kidding me, right?

You had that hair dyed blonde and

you kind of fooled me a little bit.

Wendy, we talked a little bit about

some of the communities
that you're working.

And you were concerned some
communities accepted you,

or others that didn't
really want you there.

So one of the things that
I'd like to do is

when we get to a new wind site,

I want to do an event for the community,

and explain to the community
what it is that we're doing,

why it's a benefit to them,

and how it can help them.

Thank you.

You brought up the issue about your smile.

And you said that you wanted
to bring joy to people's world.

So you're going to get the time off

to go do your teeth.

And whatever it costs,
we're going to pay for.

I don't know if it's 20,
$25,000, to fix your teeth.

Wow.

I want you to smile

and I want you to bring
joy to people's lives.

Thank you. Thank you.

There's something else
that I want to do for you,

because I think you told
me that you had about

$30,000 in different debts.

And I'm going to give you $30,000 too.

So that you can feel good
about having your teeth done.

And you don't feel that that's
taking away from anything else.

Thank you, sir.

Jose.

Jose.

I don't know if there's words to...

to convey that feeling.

You know, to have that done
means everything.

Kelvin, Alex.

You guys gave me a really hard time, man.

You called me "rookie."

You said, "my girlfriend's
faster than that."

I don't know, man.
I was a little offended.

I'm disappointed to hear
that you didn't think

my skills were up to task.

I don't know what to say.

Actually, when I got out of there,

I said, "I'm going to get you guys back,"

somehow I'm going to find a way
to get you back."

So I got you back. I got you back!

- You did.
- Yes, you did.

Because I was like...

Great to meet you guys.

Same here, sir. Pleasure to meet you.

I had an awesome time
working with you guys.

You guys talked a little bit about

some of the tools weren't being
provided by the company.

We're going to work on
getting you guys the tools

that you need to make
the jobs as best as you can

across the company.

Because I think you guys

are incredible representatives
of the company.

And I, you know,

want to do something for you guys.

I don't think you guys had an opportunity

to finish your lineman school
and get your license.

Mastec has a school.

Really?

And my commitment today to you

is I'm going to pay for both of you

to get your lineman certificate.

I'm speechless, man.

I want you guys at events.

I want you guys to reach for your dreams.

I never knew things like
this existed, you know?

You guys are immigrants.

Yeah.

Just like my family.

And once upon a time,

somebody reached their hand down to my dad

and they gave him a chance.

And he was able to build this

and give me and my family everything.

And I'm a big believer in education,

so we have a scholarship fund,

and next year I want to
have a special scholarship

called "The Duran Brothers Scholarship."

And I want you guys to
pick one kid in Fort Myers.

A hispanic kid in Fort Myers,
and give him $25,000

towards their college education.

On behalf of you, so that you
guys can change somebody's life.

- Yeah.
- That would be great.

And it's not because of
what you're doing for me,

it's just the way you're doing it.

You're not just helping us,
you're helping somebody else.

If I ever make it big,

I want to do the same thing you're doing.

Know what I'm saying?

I'm actually looking up to you now,

and I just met you the other day.

Remember when I told you
God works in mysterious ways?

Speechless, don't know what to say.

I'm thinking like I'm dreaming right now.

Hugh, you know, of all
the people that I met

during the week, you're
probably the one that had

the most experience in all
the different parts of Mastec.

I've tried. I've tried to learn it all.

And for that, I say thank you.

I want you to get all your family,

and I want you to go and
use my home in the Bahamas.

And I want you to take
a big family trip out there.

I'm going to cover all the expenses,

all the airfare for
whoever you want to take.

We'll get you a boat to go fishing.

You know, that's a token
of my appreciation

and gratitude for everything
you've done for this business.

Couldn't ask for nothing no better.

And it will be greatly
appreciated, I guarantee.

You know, one of the things
that you talked about,

which probably impacted me
as much in this week

as anything else, is when
you talked about my father.

And you said that he had
come out and visited you

in the hospital.

And one of the things you said is,

"since the old man died,"

you know, "I haven't seen
the kids come around."

That was, uh, a realization.

Yeah.

It really, uh, affected me.

So I'm going to make a commitment

that I'm getting out there a lot more.

I think it'd make a big difference.

I want to do something for you.

I want to give you $25,000.

Man.

And, uh, a lot of that

has to do with the lessons
that you've taught me this week.

I thank you, a lot. I really do.

You know, my father
passed away 14 years ago.

Sitting in that truck with you that day,

it's like if he was talking to me.

That's what that meant to me.

For it to have meant that much to you,

for you to talk about it,

really helped me realize
how important that is,

and how much more I need to do that.

Right.

So from the bottom of my
heart, I say thank you.

Thank you so much, man.

It made me feel good
to hear that, you know,

he wanted to get out and, uh,
kind of check over the company.

You know, I believe he'll be around.

I am ready for that vacation,

and I'm going to go put
my rear-end in the sand

and my feet in the water.

Rick, you know, you talked
about the bonus program,

and the fact that you
don't think it's reachable.

If we have a program out there

that everybody thinks is bogus

and is completely unachievable,

then we're doing a disservice because

it's actually very negative,
so you have my commitment

that I'm going to fix that.

My guys work hard for me,

and they deserve better.

I want them to get ahead.

I want them to have opportunities.

And all that's going to be because of you.

I just... I don't know
what to say. Thank you.

You talked about your
fiancee and the fact that

you'd love to get married,
but you don't have the money.

I learned a lot of lessons
from you that day.

Maybe I wasn't that good at
the work, but I was listening.

And, uh, I'd like to pay for
your wedding and your honeymoon.

I'd like to give you
$20,000 for you to get married

and take her on a proper honeymoon.

That'd be awesome.

She's going to flip out.

There's something else
I want to do for you.

You told me about your fiancee's sister.

What I'd like to do is

I'd like to give you $25,000 for her care.

I want you to use it as you please,

to give you guys some time
to make your marriage work.

It's incredible.

I can't believe this is
happening, really. I mean it's...

thank you for what you do for us.

Things like this don't
happen to people like me.

It's happening.

Over the last four years,
we've had an incredible ride.

But at the same time,
it's not all about revenue.

It's not all about growth.

There's a human touch to the business.

How are you? Jose Mas.

Nice to meet you.

Jose Mas.

Our people need to have the
feeling that they're welcome,

that they're part of the family.

But I also know,
we're not going to get there,

we're not going to be there
if people don't know me.

[Speaking spanish]

You know, I've really fallen
short of going out

and really touching people

and really being visible to the company.

I'm Jose Mas, man.

- How you doing?
- It's good to see you, man.

I used to work in the summers.

I remember you, I was, uh,
a little kid running around.

Thank you for everything you've done

and for being with us for so long.

Thank you, I appreciate it.

All right, great seeing you.

- Have a good night.
- All right, take care.

You know, my father built this business.

He started in the trenches,
worked his way up,

you know, people knew him,
he was out there.

And, you know, looking back
at the last couple years,

you know, really something
that's been missing.

So I'm committed to really
making that happen.

Sync and corrected by atrn97g
www.addic7ed.com