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1
00:00:03,699 --> 00:00:04,047
.
2
00:00:05,483 --> 00:00:06,658
- Hey, hope I'm not
interrupting.
3
00:00:06,702 --> 00:00:08,834
- No, come on in.
I'm just researching
4
00:00:08,878 --> 00:00:11,402
Lutheran Kindergarten options
options for the baby.
5
00:00:11,446 --> 00:00:14,188
- Yeah, they fill up fast,
6
00:00:14,231 --> 00:00:16,364
especially
the accredited ones.
7
00:00:16,407 --> 00:00:20,020
- So, I've been doing a little
future planning myself.
8
00:00:20,063 --> 00:00:23,240
And I was thinking that maybe
9
00:00:23,284 --> 00:00:27,505
I might wanna, um,
become a manager like you.
10
00:00:30,552 --> 00:00:31,944
Like me?
11
00:00:31,988 --> 00:00:33,598
- Yeah.
12
00:00:33,642 --> 00:00:37,472
that is some interesting news.
13
00:00:37,515 --> 00:00:40,170
- And I was wondering if maybe
you'd be willing to write
14
00:00:40,214 --> 00:00:41,563
a letter of recommendation
15
00:00:41,606 --> 00:00:44,000
for the management
training program.
16
00:00:44,044 --> 00:00:46,220
I'm sorry, are you okay?
17
00:00:46,263 --> 00:00:47,743
Yeah, I'm sorry.
18
00:00:47,786 --> 00:00:51,660
This is just like
the happiest day of my life.
19
00:00:51,703 --> 00:00:54,706
I am gonna teach you
everything that I know.
20
00:00:54,750 --> 00:00:58,493
You are gonna be
the best manager--sorry--
21
00:00:58,536 --> 00:01:01,322
manage-ess that they have
ever seen.
22
00:01:01,365 --> 00:01:03,063
- I'm pretty sure
that the training program
23
00:01:03,106 --> 00:01:04,542
will cover most of
what I need--
24
00:01:04,586 --> 00:01:06,022
- Oh, there is no way that
I am sending you
25
00:01:06,066 --> 00:01:07,415
into that lion's dean unarmed.
26
00:01:07,458 --> 00:01:09,286
I gotta start building
your curriculum.
27
00:01:09,330 --> 00:01:12,333
- Oh, um, that sounds like
a lot work,
28
00:01:12,376 --> 00:01:14,465
and I know how valuable
your time is.
29
00:01:14,509 --> 00:01:16,946
- No, do not even think about
paying me for this.
30
00:01:16,989 --> 00:01:18,600
Lesson one:
31
00:01:18,643 --> 00:01:22,952
Typing using
the "home row" method.
32
00:01:25,998 --> 00:01:27,870
♪
33
00:01:27,913 --> 00:01:29,741
So, you wanna be a manager.
34
00:01:29,785 --> 00:01:31,830
You've worked
your little tush off.
35
00:01:31,874 --> 00:01:33,745
You're on the fast track.
36
00:01:33,789 --> 00:01:37,053
But sloooow down.
37
00:01:37,097 --> 00:01:39,360
You still got a lot to learn.
38
00:01:39,403 --> 00:01:43,277
Welcome to tape four
of "Management Overview."
39
00:01:43,320 --> 00:01:45,235
- Last night.
40
00:01:45,279 --> 00:01:46,758
He stayed up till 11:30.
41
00:01:46,802 --> 00:01:48,586
He actually fell asleep
through most of part one,
42
00:01:48,630 --> 00:01:50,501
but then he farted himself
awake.
43
00:01:50,545 --> 00:01:52,373
- This is what you get
for wanting to be a manager.
44
00:01:52,416 --> 00:01:54,636
Just a sweaty idiot snoring
45
00:01:54,679 --> 00:01:56,290
and farting through
his basement.
46
00:01:57,465 --> 00:01:58,857
- God, no.
Why would I?
47
00:01:58,901 --> 00:02:00,598
- I just figured since
you're an assistant manager,
48
00:02:00,642 --> 00:02:02,296
the next logical step
would be--
49
00:02:02,339 --> 00:02:03,862
- What's wrong with being
an assistant manager?
50
00:02:03,906 --> 00:02:05,081
- Nothing, nothing.
51
00:02:05,125 --> 00:02:07,039
If you're happy,
I'm not judging you.
52
00:02:07,083 --> 00:02:08,606
- It sounds like
you're judging her.
53
00:02:08,650 --> 00:02:10,521
- Guys, this really doesn't
have to be a group thing.
54
00:02:10,565 --> 00:02:13,307
- I wanna start my own
business someday.
55
00:02:13,350 --> 00:02:15,352
- Oh, my God, so do I.
56
00:02:15,396 --> 00:02:18,747
- Wait, is this
really happening?
57
00:02:18,790 --> 00:02:20,966
Are we really starting
a business together?
58
00:02:22,316 --> 00:02:24,100
I hate you for saying it first,
but yes.
59
00:02:24,144 --> 00:02:26,972
- Guys, remember this moment--
we just witnessed history.
60
00:02:27,016 --> 00:02:29,279
- Sometimes, as a manager,
61
00:02:29,323 --> 00:02:31,673
you've gotta be a shark.
62
00:02:34,632 --> 00:02:37,200
- I think he missed
the pause button.
63
00:02:37,244 --> 00:02:39,637
- I got tricked into starring
in a video once.
64
00:02:39,681 --> 00:02:41,335
It was hilarious.
65
00:02:44,686 --> 00:02:47,297
- ♪ That I got to be
the wild one ♪
66
00:02:47,341 --> 00:02:50,257
♪ Ooh, yeah,
I'm a wild one ♪
67
00:02:50,300 --> 00:02:51,867
♪
68
00:02:58,090 --> 00:02:59,396
- Oh, yeah.
69
00:02:59,440 --> 00:03:01,833
I mean, come on,
who'd have thunk it?
70
00:03:01,877 --> 00:03:05,010
Yesterday you were just
some nobody floor manager,
71
00:03:05,054 --> 00:03:09,624
and now here you are ordering
ice pops all by yourself.
72
00:03:09,667 --> 00:03:11,234
- It's been a whirlwind.
- Yeah.
73
00:03:12,714 --> 00:03:15,195
- Uh-buh-buh-buh!
Euuuhh!
74
00:03:16,892 --> 00:03:21,505
A-C-E-S-T: "Always Check
Everything Seven Times."
75
00:03:23,246 --> 00:03:26,249
Isn't that five or six times
too many?
76
00:03:26,293 --> 00:03:28,164
- You would be surprised
how many mistakes
77
00:03:28,208 --> 00:03:30,297
I pick up on the seventh
check.
78
00:03:30,340 --> 00:03:32,212
- Seven times, got it.
79
00:03:32,255 --> 00:03:33,952
Okay, and then I hit submit.
80
00:03:33,996 --> 00:03:37,260
- Ah--yes, but if you ever
forget where you are,
81
00:03:37,304 --> 00:03:39,131
here's a little
mnemonic device,
82
00:03:39,175 --> 00:03:40,698
you know,
to help you remember.
83
00:03:40,742 --> 00:03:44,136
First ♪ Mark the unit's
inventory price ♪
84
00:03:44,180 --> 00:03:45,573
♪ And unit quantity
85
00:03:45,616 --> 00:03:47,488
♪ Then triple check
the product name ♪
86
00:03:47,531 --> 00:03:49,054
♪ 'Cause thorough's what
you want be ♪
87
00:03:49,098 --> 00:03:50,795
- Glenn, really, I--
- ♪ Then look it over
88
00:03:50,839 --> 00:03:52,580
♪ One more time in case
there's a mistake ♪
89
00:03:52,623 --> 00:03:54,277
♪ Then sign it, date it,
click submit ♪
90
00:03:54,321 --> 00:03:55,931
♪ And throw it in the lake
91
00:03:55,974 --> 00:03:58,934
But don't do that last part,
'cause it's just for the rhyme.
92
00:03:58,977 --> 00:04:02,024
- Hey, I've been thinking about
what you said,
93
00:04:02,067 --> 00:04:03,721
about how I should be ashamed
of my job.
94
00:04:03,765 --> 00:04:05,375
- Oh, I didn't actually mean
you should be ashamed--
95
00:04:05,419 --> 00:04:06,985
- No, no, no.
You were right to ridicule me
96
00:04:07,029 --> 00:04:08,291
in front of everyone.
97
00:04:08,335 --> 00:04:10,293
It was harsh
but a real wake-up call.
98
00:04:10,337 --> 00:04:12,121
- Okay, again, I wasn't trying
to ridicule you. I--
99
00:04:12,164 --> 00:04:14,906
- Truth is, I don't wanna do
this for the rest of my life.
100
00:04:14,950 --> 00:04:18,475
But I don't wanna be a manager
either, so...what do I do?
101
00:04:18,519 --> 00:04:21,435
- I mean, you could do
whatever you want.
102
00:04:21,478 --> 00:04:23,480
Could I be a giraffe?
103
00:04:23,524 --> 00:04:25,656
- Well, within reality.
- Yeah, exactly.
104
00:04:25,700 --> 00:04:28,137
How quickly we go from "you can
be whatever you wanna be"
105
00:04:28,180 --> 00:04:30,313
to "within reality."
Okay, drop what you're doing.
106
00:04:30,357 --> 00:04:31,619
We have to figure this out.
107
00:04:31,662 --> 00:04:34,361
- It is the least you can do
108
00:04:34,404 --> 00:04:35,971
after the way you
humiliated me.
109
00:04:36,014 --> 00:04:38,539
You can't just shiv someone
and then walk away.
110
00:04:38,582 --> 00:04:40,454
You need to help mop up
the blood.
111
00:04:40,497 --> 00:04:42,325
Mop up my blood, Jonah.
112
00:04:42,369 --> 00:04:45,415
- What if we call our business
"Divinity"?
113
00:04:45,459 --> 00:04:47,809
But the word Divinity
is written upside down.
114
00:04:47,852 --> 00:04:50,290
- Mmm-hmm, love it, but also
kind of hate it.
115
00:04:50,333 --> 00:04:52,292
What about "Just Us"?
116
00:04:55,338 --> 00:04:57,558
- Just "Just Us."
117
00:04:57,601 --> 00:05:01,605
- "Just Just Us"
or just..."Just Us"?
118
00:05:01,649 --> 00:05:02,954
- Hey, any chance you guys
could go talk
119
00:05:02,998 --> 00:05:04,652
over somebody else's head?
- Shh.
120
00:05:04,695 --> 00:05:06,262
We are trying to create
a lifestyle brand
121
00:05:06,306 --> 00:05:07,785
slash multimedia platform.
122
00:05:07,829 --> 00:05:10,745
- Yeah, you obviously
don't get Chateo.
123
00:05:10,788 --> 00:05:12,268
- Chateo!
124
00:05:12,312 --> 00:05:15,053
I love it!
- I actually thought of it
125
00:05:15,097 --> 00:05:17,099
a while ago, but I was sitting
on it, 'cause I just wanted it
126
00:05:17,142 --> 00:05:18,970
to, like, slip out
and sound super casual.
127
00:05:19,014 --> 00:05:20,450
Oh, my God!
128
00:05:20,494 --> 00:05:22,626
- Okay, so the guy that
we're going to talk to
129
00:05:22,670 --> 00:05:24,759
at the distribution center
is named Ronald Stimple.
130
00:05:24,802 --> 00:05:26,630
And here's a few tidbits
I collected
131
00:05:26,674 --> 00:05:28,153
to help us out
during the call.
132
00:05:28,197 --> 00:05:30,417
- We need to know that he wears
a mouth guard at night
133
00:05:30,460 --> 00:05:32,419
to order paper towels?
- Okay, Amy,
134
00:05:32,462 --> 00:05:35,291
managing a store
is about relationships.
135
00:05:35,335 --> 00:05:36,945
Business is personal.
136
00:05:36,988 --> 00:05:39,164
That's why when you ask
a question that's too personal,
137
00:05:39,208 --> 00:05:41,341
they say "it's none of your..."
138
00:05:41,384 --> 00:05:43,299
- "Business."
- Exactly.
139
00:05:43,343 --> 00:05:44,953
God, you're a fast learner.
140
00:05:44,996 --> 00:05:47,172
- Would you mind
actually putting that
141
00:05:47,216 --> 00:05:48,696
in the recommendation letter?
142
00:05:48,739 --> 00:05:51,263
Which, by the way, they said
"the sooner the better,"
143
00:05:51,307 --> 00:05:52,352
but no pressure.
144
00:05:52,395 --> 00:05:53,614
- Yeah, I'm not feeling any.
145
00:05:53,657 --> 00:05:56,573
Okay, so, Ronald
is 47 years old,
146
00:05:56,617 --> 00:05:58,749
he's in a handball league,
he had a deaf girlfriend
147
00:05:58,793 --> 00:06:02,405
when he was 16, and he's
thinking about a vasectomy,
148
00:06:02,449 --> 00:06:04,407
but I think he's showing off.
149
00:06:04,451 --> 00:06:05,669
- Shipping.
150
00:06:05,713 --> 00:06:07,410
- Hey, Ronald, Glenn Sturgis
here.
151
00:06:07,454 --> 00:06:09,412
Time to order some more
paper towels.
152
00:06:09,456 --> 00:06:10,761
- Okay, no problem.
153
00:06:10,805 --> 00:06:12,197
- Okay, anyway,
how's it going with--
154
00:06:13,547 --> 00:06:15,200
And that is how that is done.
155
00:06:15,244 --> 00:06:16,680
- So interesting...
- Yeah.
156
00:06:16,724 --> 00:06:18,639
- To see behind the curtains.
- Mm-hmm, yeah.
157
00:06:18,682 --> 00:06:20,858
All right, next up
is Fern Rosato.
158
00:06:20,902 --> 00:06:22,860
Now,
she's married to a woman,
159
00:06:22,904 --> 00:06:25,080
so watch how casually
I bring up
160
00:06:25,123 --> 00:06:26,995
"Xena: Warrior Princess."
161
00:06:32,696 --> 00:06:32,870
.
162
00:06:32,914 --> 00:06:34,176
- Ah!
163
00:06:35,830 --> 00:06:38,615
I'm supposed to be tuning into
the rhythms of the store.
164
00:06:38,659 --> 00:06:41,966
Or trusting my inner manager.
I'm not sure.
165
00:06:42,010 --> 00:06:43,446
Glenn was playing
"Chariots of Fire"
166
00:06:43,490 --> 00:06:44,795
really loudly at the time.
167
00:06:44,839 --> 00:06:45,883
- Sounds like
you're learning a lot.
168
00:06:45,927 --> 00:06:47,407
- Oh, yeah.
Earlier today,
169
00:06:47,450 --> 00:06:49,365
I got to order
ice pops all by myself.
170
00:06:49,409 --> 00:06:51,846
- Nice! Sounds like
it's totally worth it.
171
00:06:51,889 --> 00:06:53,674
- Well, I think in the end
it will be.
172
00:06:53,717 --> 00:06:55,066
I'm just glad to finally be
173
00:06:55,110 --> 00:06:56,894
taking control of my life
again, you know?
174
00:06:56,938 --> 00:06:59,723
No more crying over
stupid mistakes I made
175
00:06:59,767 --> 00:07:01,116
as a high school student.
176
00:07:01,159 --> 00:07:02,944
If I'm unhappy with my life,
then you know,
177
00:07:02,987 --> 00:07:04,293
it's up to me to change that.
178
00:07:04,336 --> 00:07:06,513
- For me, I think it started
with my parents.
179
00:07:06,556 --> 00:07:09,559
They didn't love each other
enough to love their kids.
180
00:07:09,603 --> 00:07:11,866
- Oh, um, I...
181
00:07:11,909 --> 00:07:13,215
Oh.
182
00:07:16,958 --> 00:07:18,481
- Okay, next question.
183
00:07:18,525 --> 00:07:19,700
"In your career,
would you rather work
184
00:07:19,743 --> 00:07:20,962
with your hands
or at a desk?"
185
00:07:21,005 --> 00:07:22,398
- Well, if I choose the desk,
186
00:07:22,442 --> 00:07:23,530
am I not allowed to use
my hands?
187
00:07:23,573 --> 00:07:25,096
I mean, am I typing
with my face?
188
00:07:25,140 --> 00:07:27,098
- I think you're getting
bogged down with the details.
189
00:07:27,142 --> 00:07:29,884
Just answer off the top
of your head.
190
00:07:29,927 --> 00:07:33,409
- Pfff. I mean, I don't--
I don't know, it depends.
191
00:07:33,453 --> 00:07:36,151
I mean, "work with your hands"
could be code for "massage,"
192
00:07:36,194 --> 00:07:37,805
which could be code
for "prostitution."
193
00:07:37,848 --> 00:07:39,067
I mean, do I wanna be
a prostitute?
194
00:07:39,110 --> 00:07:41,461
Again, depends.
Who are my clients?
195
00:07:41,504 --> 00:07:43,724
- Let's try a different
section.
196
00:07:43,767 --> 00:07:45,247
Um, okay.
197
00:07:45,290 --> 00:07:47,162
"Rank the following
four qualities
198
00:07:47,205 --> 00:07:49,294
"from most to least important:
flexible hours,
199
00:07:49,338 --> 00:07:53,081
coworker relationships,
social impact, salary."
200
00:07:53,124 --> 00:07:54,299
- Four-way tie.
201
00:07:56,737 --> 00:07:58,260
- That's...okay.
202
00:07:58,303 --> 00:07:59,914
- Yeah.
- I'll just--all right.
203
00:07:59,957 --> 00:08:02,525
- Okay, uh, what about
this one?
204
00:08:02,569 --> 00:08:03,961
How does it make you feel?
205
00:08:04,005 --> 00:08:05,441
- Scared.
206
00:08:06,355 --> 00:08:07,922
- Interesting.
You said the last one
207
00:08:07,965 --> 00:08:10,098
also made you feel scared.
208
00:08:10,141 --> 00:08:11,621
- Yeah.
209
00:08:11,665 --> 00:08:13,623
- Okay.
210
00:08:13,667 --> 00:08:15,146
- Hey, is that
the Pizza Hut font?
211
00:08:15,190 --> 00:08:17,540
- Yes. Just how does it
make you feel?
212
00:08:17,584 --> 00:08:20,761
- Like, um...hungry.
213
00:08:20,804 --> 00:08:24,460
- No. We want sophisticated,
bold,
214
00:08:24,504 --> 00:08:26,288
offensive, inclusive.
215
00:08:26,331 --> 00:08:28,116
.
I'm sorry,
216
00:08:28,159 --> 00:08:29,900
I thought that we weren't
doing "bold."
217
00:08:29,944 --> 00:08:32,120
- I thought we were
doing "bold."
218
00:08:32,163 --> 00:08:34,122
Okay, maybe we should just
forget the whole thing.
219
00:08:34,165 --> 00:08:35,776
Okay, I'm out.
220
00:08:35,819 --> 00:08:39,649
What if instead of "bold"
we did "extreme"?
221
00:08:40,520 --> 00:08:42,304
- Okay, okay, back in.
222
00:08:42,347 --> 00:08:44,001
I love "extreme."
223
00:08:44,045 --> 00:08:47,265
We just solved our first
business crisis.
224
00:08:47,309 --> 00:08:50,094
- I love making business
decisions.
225
00:08:50,138 --> 00:08:53,445
- Okay, I have hidden
several rule violations
226
00:08:53,489 --> 00:08:55,360
somewhere in this section.
227
00:08:55,404 --> 00:08:56,797
And, go.
228
00:08:56,840 --> 00:08:58,407
- That trash can
is overflowing.
229
00:08:58,450 --> 00:09:00,540
That fluorescent light bulb
is out.
230
00:09:00,583 --> 00:09:02,106
That mannequin's
missing an arm.
231
00:09:02,150 --> 00:09:03,934
There is a bottle
of grape soda
232
00:09:03,978 --> 00:09:05,414
that doesn't belong in
women's wear and it's leaking.
233
00:09:05,457 --> 00:09:07,155
These sweaters
aren't really folded.
234
00:09:07,198 --> 00:09:08,591
They're just sort of wadded up
into balls.
235
00:09:08,635 --> 00:09:11,115
And Brett should be wearing
a shirt.
236
00:09:12,856 --> 00:09:14,118
- That was really good.
237
00:09:14,162 --> 00:09:16,033
You even found some
I didn't notice.
238
00:09:16,077 --> 00:09:19,471
Okay, so, this next part
is called:
239
00:09:19,515 --> 00:09:21,169
"Backwards
and on Roller-Skates."
240
00:09:21,212 --> 00:09:23,519
'Cause a great manager
should be able to do this job
241
00:09:23,563 --> 00:09:26,348
backwards and on roller-skates.
242
00:09:26,391 --> 00:09:29,307
- Glenn, this really isn't
necessary.
243
00:09:29,351 --> 00:09:31,266
I mean, I know
all of this stuff,
244
00:09:31,309 --> 00:09:32,833
and what I don't know,
I'm sure I'll learn
245
00:09:32,876 --> 00:09:34,835
in actual management
training.
246
00:09:34,878 --> 00:09:39,579
- So, you don't want my fake
management training,
247
00:09:39,622 --> 00:09:41,189
is what you're saying.
248
00:09:41,232 --> 00:09:43,365
- I mean, I wanna say
exactly,
249
00:09:43,408 --> 00:09:46,673
but I'm trying not to hurt
your feelings.
250
00:09:46,716 --> 00:09:48,849
- Sorry I wasted your time.
251
00:09:52,026 --> 00:09:54,289
- Brett, for future reference,
if a manager asks you
252
00:09:54,332 --> 00:09:56,857
to take off your clothes,
you can say no.
253
00:09:58,380 --> 00:10:01,122
- Okay, what about
Professional flavor tester?
254
00:10:01,165 --> 00:10:03,559
- Pass. I don't want
my sister's job.
255
00:10:06,606 --> 00:10:08,346
- Enforcement.
- Pass.
256
00:10:08,390 --> 00:10:10,044
- Also, pass.
257
00:10:10,087 --> 00:10:11,567
- Why didn't you just say that
to being with?
258
00:10:11,611 --> 00:10:12,829
- I'm trying to be open.
259
00:10:12,873 --> 00:10:14,396
- Maybe you could be
a bike messenger.
260
00:10:14,439 --> 00:10:17,181
- Uh, like Joseph Gordon-Levitt
in "Premium Rush"?
261
00:10:17,225 --> 00:10:19,444
I think I'll pass on being
chased around by a corrupt cop
262
00:10:19,488 --> 00:10:21,533
because I'm unknowingly
delivering $50,000
263
00:10:21,577 --> 00:10:23,884
to a Chinese human trafficker,
thanks.
264
00:10:23,927 --> 00:10:25,276
- What are you trying to do,
get her killed?
265
00:10:25,320 --> 00:10:27,235
Is that a job?
266
00:10:27,278 --> 00:10:29,846
- I don't think
I see that listed here.
267
00:10:29,890 --> 00:10:31,935
- It's a pass anyway.
- Ah.
268
00:10:31,979 --> 00:10:33,676
- Too worried about the bends.
269
00:10:33,720 --> 00:10:36,853
- Amy, hey.
270
00:10:36,897 --> 00:10:38,159
Are you the one
who keeps putting
271
00:10:38,202 --> 00:10:39,856
pictures of naked horses
in my locker?
272
00:10:41,684 --> 00:10:43,164
- Not this naked.
273
00:10:43,207 --> 00:10:45,993
They're just...putting it all
out there.
274
00:10:46,036 --> 00:10:47,647
- No, Marcus, no.
275
00:10:47,690 --> 00:10:50,432
I am not the one putting
naked horses in your locker.
276
00:10:50,475 --> 00:10:52,826
- Okay.
277
00:10:52,869 --> 00:10:55,480
Also, did you septuple-check
this purchase order?
278
00:10:55,524 --> 00:10:57,091
It just showed up.
279
00:10:57,134 --> 00:11:00,572
- No, because you don't need to
check something seven times.
280
00:11:00,616 --> 00:11:02,139
That is not right.
281
00:11:02,183 --> 00:11:05,795
Obviously, it was a typo.
I meant to write 120.
282
00:11:05,839 --> 00:11:08,668
Who would need 12,000 boxes
of ice pops?
283
00:11:08,711 --> 00:11:10,104
We don't have room for that.
284
00:11:10,147 --> 00:11:12,584
No, sorry, sir.
Can you not bring this in?
285
00:11:12,628 --> 00:11:14,021
- Sorry, lady, not my problem.
286
00:11:14,064 --> 00:11:15,805
- You cannot hold us
to this deal.
287
00:11:16,676 --> 00:11:19,635
No, okay, sir, you may not
bring this in here.
288
00:11:19,679 --> 00:11:21,289
Absolutely not.
All right, fine.
289
00:11:21,332 --> 00:11:24,727
You are not going anywhere.
290
00:11:24,771 --> 00:11:26,033
Oh, God.
291
00:11:26,076 --> 00:11:27,512
Okay, these shoes
have no traction.
292
00:11:30,646 --> 00:11:31,038
.
293
00:11:31,081 --> 00:11:33,127
- This is way too many
ice pops.
294
00:11:33,170 --> 00:11:34,650
- It's fine.
It's fine.
295
00:11:34,694 --> 00:11:37,827
We just have to sell them
as quickly as possible.
296
00:11:37,871 --> 00:11:39,873
Now, in the middle of winter.
297
00:11:39,916 --> 00:11:42,353
- Yeah, it's like when you were
playing in the snow as a kid,
298
00:11:42,397 --> 00:11:44,181
and your mom would come out
with a delicious tray
299
00:11:44,225 --> 00:11:46,401
of ice-cold milkshakes.
300
00:11:46,444 --> 00:11:48,490
- Um, does Glenn know
about this?
301
00:11:48,533 --> 00:11:51,841
- No, and he doesn't need to,
so let's get all these
302
00:11:51,885 --> 00:11:53,669
into the freezer
before he sees them.
303
00:11:53,713 --> 00:11:55,018
- The freezer's full.
304
00:11:55,062 --> 00:11:56,237
And based on my experience
with ice,
305
00:11:56,280 --> 00:11:57,760
these things are gonna melt.
306
00:11:57,804 --> 00:11:59,370
- Well, it's January, Marcus.
307
00:11:59,414 --> 00:12:02,199
Outside is a freezer, so just
hide them somewhere outside.
308
00:12:02,243 --> 00:12:04,027
- You want me to just hide
309
00:12:04,071 --> 00:12:06,203
all of these boxes
somewhere outside?
310
00:12:06,247 --> 00:12:08,205
- Absolutely.
311
00:12:08,249 --> 00:12:09,729
I'm pretty good
at hiding things.
312
00:12:09,772 --> 00:12:11,295
My girlfriend lived with me
for an entire year
313
00:12:11,339 --> 00:12:13,384
during high school.
My mom had no idea.
314
00:12:13,428 --> 00:12:15,299
I hid her in my stuffed animals
like E.T..
315
00:12:15,343 --> 00:12:17,171
- Why did you have so many
stuffed animals in high school?
316
00:12:17,214 --> 00:12:18,650
- Do we need someone
to distract Glenn
317
00:12:18,694 --> 00:12:19,956
while we try to sell them?
318
00:12:20,000 --> 00:12:22,785
I can make myself
cry on command. Watch.
319
00:12:22,829 --> 00:12:24,656
Ooh, it's not happening.
320
00:12:24,700 --> 00:12:26,571
Oh wait, here it comes.
321
00:12:26,615 --> 00:12:29,749
Okay, everyone look away.
I'm gonna pull out a nose hair.
322
00:12:29,792 --> 00:12:31,011
- Ugh!
323
00:12:31,054 --> 00:12:32,055
Cheyenne and I will
distract him.
324
00:12:32,099 --> 00:12:33,404
- Okay, yeah, great.
325
00:12:33,448 --> 00:12:35,276
That's a plan.
We have a plan.
326
00:12:35,319 --> 00:12:38,235
- Yeah, Marcus is just gonna
hide these boxes somewhere.
327
00:12:38,279 --> 00:12:41,238
Mateo and Cheyenne are gonna
distract Glenn with something.
328
00:12:41,282 --> 00:12:42,892
And Justine's gonna cry.
329
00:12:42,936 --> 00:12:45,590
This is some "Tinker Tailor
Soldier Spy" level .
330
00:12:45,634 --> 00:12:46,809
- Yeah.
331
00:12:46,853 --> 00:12:48,811
- It's pretty good.
332
00:12:51,858 --> 00:12:58,038
♪
333
00:12:58,908 --> 00:12:59,996
- Hey, Glenn.
334
00:13:00,040 --> 00:13:01,215
I don't know if you heard,
335
00:13:01,258 --> 00:13:03,783
but Mateo and I are starting
a business.
336
00:13:03,826 --> 00:13:05,262
- "Chateo."
337
00:13:05,306 --> 00:13:07,264
- Oh, that's really great.
338
00:13:07,308 --> 00:13:09,527
- Well, and since
you're a businessman,
339
00:13:09,571 --> 00:13:12,792
we were wondering if we could
sit here with you
340
00:13:12,835 --> 00:13:16,796
for the next...couple of hours,
341
00:13:16,839 --> 00:13:18,449
and just really learn from you.
342
00:13:18,493 --> 00:13:20,364
- Really,
you want my help?
343
00:13:20,408 --> 00:13:21,931
- Oh, yes.
- Uh, yes.
344
00:13:21,975 --> 00:13:23,846
- Please.
- Absolutely.
345
00:13:23,890 --> 00:13:25,543
- Okay, have a seat.
346
00:13:26,631 --> 00:13:29,721
- Ugh, I thought I was starting
to find Coat Guard interesting,
347
00:13:29,765 --> 00:13:32,942
but I think I'm just enjoying
this octopus in a sailor hat.
348
00:13:32,986 --> 00:13:35,684
- Well, I think we've been
through every job,
349
00:13:35,727 --> 00:13:36,990
and there's nothing left.
350
00:13:37,033 --> 00:13:38,600
- There's gotta be something.
351
00:13:38,643 --> 00:13:40,471
Do you think space mailman
will ever be a thing?
352
00:13:40,515 --> 00:13:42,125
- Look, you can't expect
to figure out
353
00:13:42,169 --> 00:13:43,344
your entire future in a day.
354
00:13:43,387 --> 00:13:45,955
I spent 200 grand
on higher education,
355
00:13:45,999 --> 00:13:47,217
and I still haven't
figured it out.
356
00:13:47,261 --> 00:13:49,872
Your parents must be pissed.
357
00:13:49,916 --> 00:13:51,395
- Nope. All student loans.
358
00:13:51,439 --> 00:13:54,398
- You have $200,000
in student loan debt?
359
00:13:54,442 --> 00:13:56,531
Ha! I mean, the interest
on that alone
360
00:13:56,574 --> 00:13:58,315
must be more than
you make here.
361
00:13:58,359 --> 00:14:01,144
- Well, yeah.
I mean, sure...
362
00:14:01,188 --> 00:14:02,450
- That means every single day,
363
00:14:02,493 --> 00:14:04,147
even after you've worked
a full day,
364
00:14:04,191 --> 00:14:06,062
you are more in debt than
you were the day before.
365
00:14:06,106 --> 00:14:07,368
- Uh-huh.
366
00:14:07,411 --> 00:14:09,239
- Wow, I thought I was
in trouble,
367
00:14:09,283 --> 00:14:11,502
but...ha! I mean,
you're just as lost as I am,
368
00:14:11,546 --> 00:14:13,374
andyou're 2 hundy
in the hole.
369
00:14:13,417 --> 00:14:14,897
That's pretty weird
to think about, huh?
370
00:14:16,812 --> 00:14:18,988
- That is weird.
371
00:14:19,032 --> 00:14:20,511
- Attention shoppers:
372
00:14:20,555 --> 00:14:22,165
it's 10 degrees Fahrenheit
outside,
373
00:14:22,209 --> 00:14:25,255
so why not take home
a frosty case of ice pops?
374
00:14:25,299 --> 00:14:26,561
It makes about as much sense
375
00:14:26,604 --> 00:14:28,302
as most of the stuff
you buy here.
376
00:14:28,345 --> 00:14:30,739
I'm looking at you,
Spoon Painting Guy.
377
00:14:33,220 --> 00:14:36,179
- Sir, would you like to try
a tasty ice pop?
378
00:14:36,223 --> 00:14:38,181
Ma'am, you look like
you could use
379
00:14:38,225 --> 00:14:39,704
a refreshing pick-me-up.
380
00:14:39,748 --> 00:14:44,057
Celebrate winter with yummy,
ice-cold ice pops.
381
00:14:44,971 --> 00:14:46,842
- Are these okay
for a diabetic?
382
00:14:46,886 --> 00:14:48,626
- Mm-hmm.
- Okay.
383
00:14:48,670 --> 00:14:49,758
Thanks.
384
00:14:49,801 --> 00:14:51,542
- And just like that,
385
00:14:51,586 --> 00:14:55,111
you have a mug of steaming hot
purple cider.
386
00:14:55,155 --> 00:14:58,419
Get your ice pops,
ice pops, ice pops.
387
00:14:58,462 --> 00:14:59,376
Hey, oh.
388
00:14:59,420 --> 00:15:01,335
Look alive, look alive.
389
00:15:01,378 --> 00:15:03,685
Half a cup of milk,
a handful of kale,
390
00:15:03,728 --> 00:15:07,907
a scoop of protein powder,
add three ice pops,
391
00:15:09,996 --> 00:15:11,823
That's what fiber sounds like.
392
00:15:11,867 --> 00:15:15,915
Have a heavenly day.
Have a heavenly day.
393
00:15:15,958 --> 00:15:19,222
And then...voila.
394
00:15:20,963 --> 00:15:22,225
Mmm.
395
00:15:22,269 --> 00:15:24,662
If your daddy says
you can't have them,
396
00:15:24,706 --> 00:15:28,579
then you scream and scream
and scream your head off
397
00:15:28,623 --> 00:15:30,103
until he says yes.
398
00:15:30,146 --> 00:15:32,975
Just a little like--
it's like popcorn.
399
00:15:33,019 --> 00:15:36,152
- They said it couldn't be
done, but just like that,
400
00:15:36,196 --> 00:15:39,677
12,000 ice pops disappeared.
401
00:15:42,767 --> 00:15:44,465
Mindfreak, right?
402
00:15:44,508 --> 00:15:46,423
- I think this is one
of those situations where
403
00:15:46,467 --> 00:15:49,252
the job you did
is so incredibly bad
404
00:15:49,296 --> 00:15:53,082
and such a massive
waste of time
405
00:15:53,126 --> 00:15:55,955
that it circled around
to genius.
406
00:15:58,261 --> 00:15:59,610
- It's not good.
407
00:15:59,654 --> 00:16:02,265
- ♪ On the ninth day
of business ♪
408
00:16:02,309 --> 00:16:03,571
♪ My employees said--
409
00:16:03,614 --> 00:16:06,791
- Glenn, oh--uh...sorry,
I can come back.
410
00:16:08,358 --> 00:16:10,839
- I just wanted to come see
if I could take you to lunch
411
00:16:10,882 --> 00:16:14,364
to discuss, um, my--my salary.
412
00:16:14,408 --> 00:16:16,714
- That sounds great.
We'll all go.
413
00:16:17,846 --> 00:16:20,283
- But--what about
the learning?
414
00:16:20,327 --> 00:16:22,372
- This will be
a teachable moment.
415
00:16:22,416 --> 00:16:25,549
The best negotiations
always happen over a meal.
416
00:16:25,593 --> 00:16:27,029
Write that down.
Come on!
417
00:16:27,073 --> 00:16:29,814
- But we wanna learn about
your filing system.
418
00:16:29,858 --> 00:16:30,859
Glenn?
- Um...
419
00:16:30,902 --> 00:16:31,991
- Glenn.
- Yeah, Glenn,
420
00:16:32,034 --> 00:16:33,296
let's stay in the office.
421
00:16:33,340 --> 00:16:37,300
- I love ice pops.
422
00:16:37,344 --> 00:16:38,910
- Justine,
what are you doing?
423
00:16:38,954 --> 00:16:40,782
- Sex sells, Amy.
424
00:16:40,825 --> 00:16:43,828
Mmm, I can't wait to put this
in my mouth.
425
00:16:43,872 --> 00:16:45,961
Okay, stop!
426
00:16:46,005 --> 00:16:48,529
Oh, sensitive teeth.
427
00:16:49,660 --> 00:16:51,619
- Oh, Glenn, where--
where are you going?
428
00:16:51,662 --> 00:16:54,796
- Just out for a business lunch
with my protégés.
429
00:16:54,839 --> 00:16:56,232
- We're gonna talk about
a raise
430
00:16:56,276 --> 00:16:58,234
over a nacho tower
at Red Robin
431
00:16:58,278 --> 00:16:59,757
with a bunch of my coworkers.
432
00:16:59,801 --> 00:17:01,629
- Yeah, let's go.
433
00:17:01,672 --> 00:17:03,892
- Give yourself that look.
434
00:17:05,067 --> 00:17:07,069
- Um, Glenn.
Glenn...
435
00:17:07,113 --> 00:17:09,245
Um, Glenn.
436
00:17:09,289 --> 00:17:11,465
- Glenn.
437
00:17:11,508 --> 00:17:12,640
Whoa!
438
00:17:12,683 --> 00:17:14,120
- Okay.
439
00:17:15,251 --> 00:17:19,342
- Uh, I am just, uh, stunned
440
00:17:19,386 --> 00:17:23,216
by how nice our parking lot is.
441
00:17:23,259 --> 00:17:26,741
Well done.
Very well done.
442
00:17:26,784 --> 00:17:30,049
- It is.
It is a nice parking lot.
443
00:17:30,092 --> 00:17:31,833
all: Oh!
444
00:17:31,876 --> 00:17:33,095
- Oh...oh...
445
00:17:33,139 --> 00:17:35,706
oh...oh!
446
00:17:35,750 --> 00:17:38,361
- You're not supposed to cut
through like that.
447
00:17:41,451 --> 00:17:41,625
.
448
00:17:41,669 --> 00:17:43,671
- Do you think Glenn
was really mad?
449
00:17:43,714 --> 00:17:45,020
I mean, it's hard to tell
with him.
450
00:17:45,064 --> 00:17:46,587
He turns purple
for so many reasons.
451
00:17:46,630 --> 00:17:47,762
- Mm-hmm.
452
00:17:47,805 --> 00:17:49,068
Hey, this might not be
the best time,
453
00:17:49,111 --> 00:17:50,417
but I need to get reimbursed
454
00:17:50,460 --> 00:17:51,853
for the giant photo
of the parking lot.
455
00:17:51,896 --> 00:17:54,029
Kinda maxed out
my mom's credit card.
456
00:17:54,073 --> 00:17:57,511
- Uh...no.
457
00:17:59,991 --> 00:18:02,124
- But you said
"hide the ice pops."
458
00:18:02,168 --> 00:18:05,649
I did exactly what you said.
459
00:18:05,693 --> 00:18:08,957
- So let me know if any
of these feel right to you.
460
00:18:09,000 --> 00:18:11,133
First up, me as a chef.
461
00:18:11,177 --> 00:18:13,179
- Yummers.
462
00:18:13,222 --> 00:18:14,310
- Firefighter.
463
00:18:14,354 --> 00:18:16,747
- Whoa, somebody call 9/11!
464
00:18:16,791 --> 00:18:18,662
- I did.
465
00:18:18,706 --> 00:18:20,882
- You have to say "9-1-1."
- Okay.
466
00:18:20,925 --> 00:18:23,406
- Okay. Astronaut.
467
00:18:23,450 --> 00:18:26,322
- Come on, she obviously
just made a mistake.
468
00:18:26,366 --> 00:18:27,976
- We don't take returns.
You know that.
469
00:18:28,019 --> 00:18:30,631
- Well, maybe you could
just take half of them back,
470
00:18:30,674 --> 00:18:32,589
and then in future purchases--
471
00:18:32,633 --> 00:18:34,591
- Amy, I got this.
472
00:18:34,635 --> 00:18:37,986
Come on, Donovan, like,
we--we know each other.
473
00:18:38,029 --> 00:18:40,075
We've worked together
for years.
474
00:18:41,511 --> 00:18:43,034
- Like, I know that you
tore your meniscus
475
00:18:43,078 --> 00:18:44,384
playing handball, remember?
476
00:18:44,427 --> 00:18:47,126
And you've got a bulldog
named Velvet.
477
00:18:47,169 --> 00:18:49,693
- There's nothing I can do.
478
00:18:50,694 --> 00:18:52,566
- I also know about
the waitress.
479
00:18:52,609 --> 00:18:54,002
- Yeah.
480
00:18:54,045 --> 00:18:55,873
On April 7th,
you told me that your wife
481
00:18:55,917 --> 00:18:57,397
was going out of town
for a month.
482
00:18:57,440 --> 00:18:59,181
But then on April 21st,
you told me
483
00:18:59,225 --> 00:19:00,574
that you'd "pounded a waitress
484
00:19:00,617 --> 00:19:03,054
until her eyes
rolled back in her head."
485
00:19:03,098 --> 00:19:04,708
I didn't wanna hear about it
at the time,
486
00:19:04,752 --> 00:19:07,015
but now I'm glad I did.
487
00:19:10,540 --> 00:19:11,585
I'll take them back.
488
00:19:11,628 --> 00:19:13,674
- That is wonderful!
489
00:19:13,717 --> 00:19:16,329
See, I knew we could come
to an understanding, Donovan.
490
00:19:16,372 --> 00:19:17,634
Thanks for stopping by.
491
00:19:17,678 --> 00:19:20,246
yourself,
Glenn.
492
00:19:20,289 --> 00:19:22,378
- Again, I'm sorry about
the typo.
493
00:19:22,422 --> 00:19:24,641
I didn't know
it would get so dark.
494
00:19:24,685 --> 00:19:26,687
- I feel like everyone
works Monday to Friday,
495
00:19:26,730 --> 00:19:29,080
so we should do Tuesday,
Thursday, Sunday
496
00:19:29,124 --> 00:19:30,299
from 10:00 pm to 2:00 am.
497
00:19:30,343 --> 00:19:31,822
- Smart.
498
00:19:31,866 --> 00:19:33,346
Then we could do lots
of business with Tokyo.
499
00:19:33,389 --> 00:19:34,434
- Yes.
500
00:19:34,477 --> 00:19:36,610
- Hey,
if you guys are serious
501
00:19:36,653 --> 00:19:38,568
about starting a business,
would it be crazy
502
00:19:38,612 --> 00:19:40,309
if we teamed up?
503
00:19:40,353 --> 00:19:41,919
- Yeah, yeah.
504
00:19:41,963 --> 00:19:44,052
I mean, I went to
business school.
505
00:19:44,095 --> 00:19:45,836
It was only a year,
but you know, it's something.
506
00:19:45,880 --> 00:19:47,621
And I have a lot
of great ideas.
507
00:19:47,664 --> 00:19:48,883
Hey, you know what?
How 'bout this?
508
00:19:48,926 --> 00:19:50,711
The next day
that we all have off,
509
00:19:50,754 --> 00:19:52,887
let's get together and just
brainstorm some business ideas.
510
00:19:52,930 --> 00:19:54,367
Maybe we could do
some research--
511
00:19:54,410 --> 00:19:56,107
- I'm gonna cut you off
right there.
512
00:19:56,151 --> 00:19:58,545
You know we're not actually
gonna start a business, right?
513
00:19:59,937 --> 00:20:01,374
- No, I mean, we always
tell ourselves
514
00:20:01,417 --> 00:20:02,766
that we're gonna do
something,
515
00:20:02,810 --> 00:20:04,246
but I think in the back
of our heads,
516
00:20:04,290 --> 00:20:06,161
we both know we're never
actually gonna do it.
517
00:20:06,205 --> 00:20:07,902
Right?
- God, no.
518
00:20:07,945 --> 00:20:09,382
- Ah--oh, okay.
519
00:20:09,425 --> 00:20:11,688
- It's like when people
talk about starting a band.
520
00:20:11,732 --> 00:20:14,038
- Oh, my God, we should
start a band.
521
00:20:14,082 --> 00:20:15,736
- Yes!
522
00:20:15,779 --> 00:20:17,781
- I don't play
any instruments.
523
00:20:17,825 --> 00:20:19,914
- Again, we're not actually
gonna do this.
524
00:20:19,957 --> 00:20:22,569
- Oh, right--yes.
So then, yeah, sure.
525
00:20:24,048 --> 00:20:25,572
- You know, I always thought
a good name for a band
526
00:20:25,615 --> 00:20:28,183
would be the Hardtime Ramblers.
527
00:20:28,227 --> 00:20:29,663
- All in favor...
- Ugh!
528
00:20:29,706 --> 00:20:31,534
- Of voting Jonah
out of the band?
529
00:20:31,578 --> 00:20:35,451
- Glenn, I'm really sorry
I messed up the order.
530
00:20:40,978 --> 00:20:42,589
What is this?
531
00:20:42,632 --> 00:20:45,287
- My recommendation
for the program.
532
00:20:45,331 --> 00:20:46,767
- Mm-hmm.
533
00:20:46,810 --> 00:20:48,682
- Mm-hmm.
534
00:20:48,725 --> 00:20:50,858
- Glenn, thank you.
535
00:20:50,901 --> 00:20:53,339
- You know, I made a mistake
or two coming up.
536
00:20:53,382 --> 00:20:54,775
- Mm-hmm.
537
00:20:54,818 --> 00:20:56,167
- Oh, yeah.
538
00:20:56,211 --> 00:20:57,299
- Yeah.
539
00:20:57,343 --> 00:20:58,518
- Oh.
540
00:20:58,561 --> 00:21:00,781
- On time, I gave $100
in change
541
00:21:00,824 --> 00:21:02,957
when it was only
supposed to be 35 cents.
542
00:21:03,000 --> 00:21:04,132
- Oh.
543
00:21:04,175 --> 00:21:05,438
- And then another time,
544
00:21:05,481 --> 00:21:08,179
I forgot to put anybody
on the schedule,
545
00:21:08,223 --> 00:21:11,095
and I had to work the whole day
alone in the store.
546
00:21:11,139 --> 00:21:12,140
- Hmm.
547
00:21:12,183 --> 00:21:13,794
- And then, uh,
and then one time
548
00:21:13,837 --> 00:21:15,926
I ate everybody's lunch
by accident.
549
00:21:15,970 --> 00:21:20,366
And, um--oh, I accidentally
ordered some adult toys
550
00:21:20,409 --> 00:21:21,758
'cause I thought
they were puzzles.
40080
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